Next Generation 9-1-1

Mary Connaughton Pioneer Institute filed this request with the State 9-1-1 Department of Massachusetts.
Est. Completion None
Awaiting Response


From: Mary Connaughton Pioneer Institute

To Whom It May Concern:

Pursuant to the Massachusetts Public Records Law, M.G.L. c.66, ยง10, I hereby request the following records:

Any records relating to incidents as outlined in section 8.20.12 Notification and Escalation of the General Dynamics Technical Response to the Next Generation 9-1-1 Emergency Communications System RFR , including any Incident Reports created.

I also request that, if appropriate, fees be waived as we believe this request is in the public interest, as suggested but not stipulated by the recommendations of the Massachusetts Supervisor of Public Records. The requested documents will be made available to the general public free of charge as part of the public information service at, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.


Mary Connaughton Pioneer Institute

From: State 9-1-1 Department

Dear Ms. Connaughton,

I am writing to you on behalf of the State 911 Department to acknowledge receipt of your request below. Please contact me at (508) 821-7223 regarding your request. Thank you.

Louise M. McCarthy
General Counsel
State 911 Department
Tel. (508) 821-7223

From: Mary Connaughton Pioneer Institute

Ms. McCarthy,

We decided to not go forward with this request. Please cancel the request. Hopefully, this saves your office some time.

If you have any questions please reach out to me at 617-894-7129.

Daniel O'Leary
Pioneer Institute


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