Gender Affirming Care Complaints

Sarika Ram filed this request with the Division of Insurance of Massachusetts.
Due July 18, 2018
Est. Completion None
Status
Awaiting Response

Communications

From: Sarika Ram


To Whom It May Concern:

Pursuant to the Massachusetts Public Records Law, I hereby request the following records:

All Insurance Complaint Forms filed to the Division of Insurance and including any of the following words or phrases:
- 'trans'
- 'transgender'
- 'gender dysphoria'
- 'gender affirming care'
- 'gender affirming treatment'
- 'hormone therapy'
- 'hormone treatment'
- 'sex reassignment surgery'
- 'gender reassignment surgery'

Please provide materials on a rolling basis, as they become available.

If you have any questions, please feel free to clarify via phone at 617-299-1832.

I also request that, if appropriate, fees be waived as we believe this request is in the public interest, as suggested but not stipulated by the recommendations of the Massachusetts Supervisor of Public Records. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.

Sincerely,

Sarika Ram

From: Sarika Ram

To Whom It May Concern:

Pursuant to the Massachusetts Public Records Law, I hereby request the following records:

All Insurance Complaint Forms filed to the Division of Insurance and including any of the following words or phrases:
- 'trans'
- 'transgender'
- 'gender dysphoria'
- 'gender affirming care'
- 'gender affirming treatment'
- 'hormone therapy'
- 'hormone treatment'
- 'sex reassignment surgery'
- 'gender reassignment surgery'

Please provide materials on a rolling basis, as they become available.

If you have any questions, please feel free to clarify via phone at 617-299-1832.

I also request that, if appropriate, fees be waived as we believe this request is in the public interest, as suggested but not stipulated by the recommendations of the Massachusetts Supervisor of Public Records. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.

Sincerely,

Sarika Ram

From: Division of Insurance

Dear Sarika Ram,

Thank you for your patience while the Division of Insurance searched for documents responsive to your request. Given the magnitude of this request, the Division of Insurance requires additional time to complete the search. M.G.L. c.66, §10(b)(vi) provides the agency with an additional 5 business days, and this agency will provide a response on or before August 25, 2018. Please feel free to contact me should you have any questions. Pursuant to M. G.L. c.66, §10A(a), you may appeal this response to the Supervisor of Public Records following the procedures set forth in 950 CMR 32.08, a copy of which is available at http://www.mass.gov/courts/docs/lawlib/900-999cmr/950cmr32.pdf. You may also file a civil action in accordance with M.G.L. c.66, §10A(c).

Thank you.

Mindy A. Merow Rubin
Counsel to the Commissioner and
Records Access Officer
Massachusetts Division of Insurance
1000 Washington Street, Suite 810
Boston, Massachusetts 02118-6200
phone 617-521-7316

If you are not the intended recipient of this electronic message, kindly notify the sender by clicking the reply button, typing in the subject line "wrong recipient," and then clicking send. Please note that any and all electronic messages both to and from the agency may be a public record and subject to disclosure upon request.

Files

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