FOI processing manuals, lists and instructions (Massachusetts State Police)

Emma North-Best filed this request with the Massachusetts State Police of Massachusetts.
Multi Request FOI processing manuals, lists and instructions
Est. Completion None
No Responsive Documents


From: Emma North-Best

To Whom It May Concern:

Pursuant to the Massachusetts Public Records Law, I hereby request the following records:

Copies of any internal manuals, instructions, forms or checksheets for how the law enforcement agency processes records requests.

I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.

I also request that, if appropriate, fees be waived as we believe this request is in the public interest, as suggested but not stipulated by the recommendations of the Massachusetts Supervisor of Public Records. The requested documents will be made available to the general public free of charge as part of the public information service at, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.


Emma Best

From: Massachusetts State Police

Ms. Best,

The Department of State Police is in receipt of your records request seeking "Copies of any internal manuals, instructions, forms or check sheets for how the law enforcement agency processes records requests." The Department considers this request a submission under the Massachusetts Public Records Law, M.G.L. c. 66 § 10.

Please be advised that the Department does not have any internal manuals, instructions, forms, or checksheets used to process public records requests. The Department consults M.G.L. c. 66 § 10, 950 CMR 32.00: Public records access, and the Guidelines issued by the Secretary of State's Office - Division of Public Records (attached).

If you wish to challenge any aspect of this response, you may appeal to the Supervisor of Public Records following the procedure set forth in 950 C.M.R. 32.08, a copy of which is available at You may also file a civil action in accordance with M.G.L. c. 66, § 10A.
Siobhan E. Kelly
Staff Counsel
Office of Chief Legal Counsel
Massachusetts State Police
470 Worcester Road
Framingham, MA 01702
Tel: (508) 820-2337

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