Consumer Complaints Regarding Next Step Living
| Submitted | June 30, 2014 |
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Communications
From: Michael Morisy
To Whom It May Concern:
Pursuant to the Massachusetts Public Records Law, M.G.L. c.66, ยง10, I hereby request the following records:
A copy of consumer complaints regarding Next Step Living, a Boston, MA-based company that offers energy-friendly home enhancements.
Copies of any closed investigations into Next Step Living.
I also request that, if appropriate, fees be waived as we believe this request is in the public interest, as suggested but not stipulated by the recommendations of the Massachusetts Supervisor of Public Records. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.
I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.
In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.
Sincerely,
Michael Morisy
From: Office of Consumer Affairs and Business Regulation
A cover letter granting the request and outlining any exempted materials, if any.
From: Office of Consumer Affairs and Business Regulation
A copy of documents responsive to the request.
From: Office of Consumer Affairs and Business Regulation
A cover letter granting the request and outlining any exempted materials, if any.
From: Office of Consumer Affairs and Business Regulation
A copy of documents responsive to the request.
From: Lawton, Diane (SCA)
Good morning,
On July 3, 2014, I sent you a response to your public records request regarding the above-mentioned company. We have since discovered additional documents and will be sending them to you today.
Thank you,
Diane Lawton
Diane L. Lawton
Chief of Staff and General Counsel
Office of Consumer Affairs and Business Regulation
10 Park Plaza, Room 5170
Boston, MA 02116
(617) 973-8707 phone
(617) 973-8799 fax
Diane.lawton@state.ma.us
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