Louisville (KY) Metro Police Department Social Media Settings
| Tracking # |
22-2201 |
| Submitted | March 3, 2022 |
| Est. Completion | Oct. 10, 2022 |
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Communications
From: Adam Steinbaugh
To Whom It May Concern:
Pursuant to the Kentucky Open Records Act, I hereby request the following records:
With respect to any Twitter, Facebook, or Instagram account created, operated, or maintained by your agency:
1. A copy of the list of people, accounts, or pages banned by that account. This list is accessible by logging into the account as an administrator and:
(a) On Facebook, clicking "Settings" t the top of the official page, (C) clicking “People and Other Pages” in the left column, and (D) selecting “Banned People and Pages” from the drop-down menu. The final URL should look like: https://www.facebook.com/.../settings/?tab=people_and_other_pages.
(b) On Twitter, navigating to this URL while logged into the account: https://twitter.com/settings/blocked.
(c) On Instagram, follow these instructions: https://help.instagram.com/461525818338125/?helpref=uf_share.
2. A copy of the settings for the Facebook page. This list is accessible by (A) logging into the Facebook page as an administrator, and then (B) clicking “Settings” at the top of the official page. The URL should look like: https://www.facebook.com/.../settings/?tab=settings.
3. A copy of any policy concerning employee use of social media or use of your agency's social media accounts by the public.
These requests include, but are not limited to, the Facebook page located at https://www.facebook.com/LMPD.ky, the Twitter account located at https://twitter.com/LMPD, and the Instagram account located at https://www.instagram.com/lmpd.ky.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.
Sincerely,
Adam Steinbaugh
From: Louisville Metro Police
Louisville Metro Government
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Your first Louisville Metro Government record request (request number #22-2201) has been submitted.
It is currently unpublished and is not available for the general public to view.
Request #22-2201.
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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at Louisville Metro Government.<br></br><em>Technical support:</em> See our <a href='https://help.nextrequest.com/knowledge/requester-resources'>help page</a>
From: Louisville Metro Police
Louisville Metro Government
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A message was sent to you regarding record request #22-2201:
This request is overdue. Please advise of status on this request and/or if an extension is needed. If extension is needed, please provide reason and the amount of time needed. If you have already provided records please disregard. Thanks!
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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at Louisville Metro Government.<br></br><em>Technical support:</em> See our <a href='https://help.nextrequest.com/knowledge/requester-resources'>help page</a>
From: Adam Steinbaugh
To Whom It May Concern:
I am writing with respect to Request No. 22-2201. I have not yet received a determination or records.
I am writing to amend or renew that request to more specifically seek the following records. An example of what each of these records look like is attached and available at https://www.documentcloud.org/documents/21579793-facebook-and-twitter-settings-examples.
With respect to any Twitter or Facebook account created, operated, or maintained by your agency:
1. A copy of the full settings for the Facebook page. These records may be accessed through one of three processes:
The first option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/lmpd.ky).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "General" on the lefthand side of the page.
The second option:
(a) Log in as an administrator of the page.
(b) Go to the following URL, replacing "lmpd.ky" with the appropriate page name: https://www.facebook.com/lmpd.ky/settings/?tab=settings.
The third option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/lmpd.ky).
(c) Go to this URL, replacing "lmpd.ky" with the appropriate page name: https://www.facebook.com/lmpd.ky/settings/?tab=settings&ref=page_edit§ion=download_your_page
(d) Click "Download your page"
(e) Select "HTML," "High," and "All time" in the available options.
(f) Make sure only the "Page profile information" and "Page settings" boxes are checked.
(g) Click "Request a download."
(h) When the information is ready to download, enter the password to download it.
(i) Press "confirm."
(j) Provide the files contained in the .zip file.
2. A copy of the list of banned people and pages. This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/lmpd.ky).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "People and other Pages" on the lefthand side of the page.
(e) On the menu labeled "People who Like this Page," select "Banned People and Pages"
3. A copy of the list of "Page Roles." This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/lmpd.ky).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "Page Roles" on the lefthand side of the page.
4. A copy of the lists of users blocked by the Twitter account. This list can be obtained through this process:
(a) Log into the account.
(b) Visit this URL: https://twitter.com/settings/blocked/all
(c) Visit this URL: https://twitter.com/settings/blocked/imported
5. A copy of (a) any policy concerning employee use of social media or (b) any policy concerning use of your agency's social media accounts by the public.
Thank you!
Adam Steinbaugh
From: Louisville Metro Police
Louisville Metro Government
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A message was sent to you regarding record request #22-2201:
Good evening,
We apologize for the lack of response. This does not mean that your request was or has been ignored. We ran into some challenges when it came to deciphering which agencies had social media pages, the types of accounts they had, and who was running them. This was a project that we were actively sorting out prior to receiving your request and continue to work on now. We apologize for this untimely update but the public records you seek are in active use, in storage or not otherwise readily available. The records are not available because the department needs additional time to gather and research your request, your request involves multiple agencies, a computer search is necessary, some of records are archived, redactions may need to be made, and a legal review is necessary. Please expect a response by, or before, close of business Wednesday, August 10, 2022. If we are able to complete your request prior to that time then you will receive a response much sooner.
Thank you.
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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at Louisville Metro Government.<br></br><em>Technical support:</em> See our <a href='https://help.nextrequest.com/knowledge/requester-resources'>help page</a>
From: Adam Steinbaugh
No problem at all, and I appreciate that you're providing a detailed explanation, which is far and above what most agencies do. If you need to take additional time beyond August 10, I understand. Thank you!
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Kentucky Open Records Act request, copied below, and originally submitted on March 6, 2022. You previously indicated that it would be completed on Aug. 10, 2022. I wanted to let you know that I am still interested in the following documents, and to see if that date was still accurate. You had assigned it reference number #22-2201.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Kentucky Open Records Act request, copied below, and originally submitted on March 6, 2022. You had previously indicated that it would be completed on Aug. 10, 2022. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #22-2201.
Thanks for your help, and let me know if further clarification is needed.
From: Louisville Metro Police
Louisville Metro Government
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A message was sent to you regarding record request #22-2201:
I apologize again for the lapse in correspondence. I also want to assure you that we have not forgotten your request and appreciate your patience and understanding despite the long wait. We are still working with IT to track down and obtain access to the social media profiles set up by the individual agencies. We have made a little progress in that, we have been able to pull a list of active and inactive accounts but we're still trying to obtain access to the pages. Many of the staff members that created and maintained the pages have left Louisville Metro Government, switched agencies, or no longer have access to the page(s). As I've mentioned before, this was a project that we were actively working on prior to your request but, at this time, the information you requested is not readily available. I'm going to move our due date out until October 10, 2022 and will try to provide you with the information we do have in the meantime.
Thank you.
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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at Louisville Metro Government.<br></br><em>Technical support:</em> See our <a href='https://help.nextrequest.com/knowledge/requester-resources'>help page</a>
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following Kentucky Open Records Act request, copied below, and originally submitted on March 6, 2022. You had previously indicated that it would be completed on Oct. 10, 2022. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #22-2201.
Thanks for your help, and let me know if further clarification is needed.
From: Louisville Metro Police
Louisville Metro Government
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Documents have been released for record request #22-2201 along with the following message:
Attached are the accounts currently being blocked by LMPD's Twitter and Facebook accounts.
* Twitter.pdf
* LMPD Blocked Users - Facebook.pdf
Document links are valid for one month.
After March 6, you will need to sign in to view the document(s).
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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at Louisville Metro Government.<br></br><em>Technical support:</em> See our <a href='https://help.nextrequest.com/knowledge/requester-resources'>help page</a>
From: Louisville Metro Police
Louisville Metro Government
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Record request #22-2201 has been closed. The closure reason supplied was:
A response has been provided, and your request has been fulfilled.
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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at Louisville Metro Government.<br></br><em>Technical support:</em> See our <a href='https://help.nextrequest.com/knowledge/requester-resources'>help page</a>
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