Data Retention Policy for Long Beach BikeShare

Dear Greg Buhl,
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Dear Greg Buhl:

Thank you for submitting a request for public records to the City of Long Beach. Pursuant to California Government Code § 6253, staff will review your request and respond within 10 days to notify you if there are responsive records, or if an extension is necessary to determine whether responsive records exist.
If your request was received after business hours or on a weekend or holiday, the next business day will be considered the date of receipt. The 10-day response period starts with the first calendar day after the date of receipt (Ca. Civ. Code, § 10).
You may be contacted by a City staff member if there are questions regarding your request.
Thank you again for contacting the City of Long Beach. You may track the status of your request here in My Request Center.

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RE: Public Records Request Reference Number: C011764-072521
Thank you for submitting your request for public records.  Occasionally, we experience a delay in searching for records.  Consequently, pursuant to Government Code 6253 (c), the City of Long Beach is extending the time within which to identify responsive documents by fourteen (14) calendar days.
The City will make every effort to provide responsive records in a reasonable time.  You will be notified by August 19, 2021 of the following:

* Whether the City has records responsive to your request, and the page count and required payment, if applicable, to produce copies of such records, and/or
* Whether the City has records responsive to your request, but which are exempt from disclosure and the reasons for exemption.
If you have any questions, please contact the Records Coordinator Office at (562) 570-6711.

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RE: Public Records Request Reference Number: C011764-072521
In response to your request for public records received on July 25, 2021, the City of Long Beach does not have responsive records.
We do not have any responsive documents regarding bike share data retention policies.

The City has an agreement with Pedal Movement to operate the bike share program. Below is a summary of the data retention policies.
Trip GPS DataThe City licenses the bike share platform associated with its bike share program. The platform was developed by MobilityCloud (formerly Social Bicycles) and it stores all of the historical bike share trip data. The City does not store bike share trip data on its servers, and neither does the City’s operations and maintenance vendor.
Mobile AppThe user is linked to the platform and is included as part of the City’s licensing agreement with MobilityCloud. The information collected by the app for each of the user profiles is also stored within Mobility Cloud’s platform.

PRA Request #C011764-072521 is now closed.
If you have any questions, please contact the Records Coordinator Office at (562) 570-6711.