University Social Media Monitoring (Indiana University)

Hello Nick,

You are receiving this email in response to a fax sent by MuckRock on December 27, 2016 requesting records from Indiana University under the Indiana Access to Public Records Act ("APRA"). In order to properly track and manage APRA requests received by the University and ensure that each request receives a proper response, Indiana University requires all written APRA requests be submitted to the Office of the Vice President and General Counsel for review through an electronic request form (located at https://vpgc.iu.edu/forms/open-record.html). Once this form is submitted, a review of your request will be initiated in order to determine what records the University may have that are responsive to your request. Please let me know if you have any questions about accessing the form or the records request process.

Sincerely,

Taylor Struble
Law Fellow
Indiana University
Office of the Vice President and General Counsel
(812) 856-1804
tljenney@iu.edu<mailto:tljenney@iu.edu>

Good Morning,

Our office received the attached letter today. Any request for records under
the Indiana Access to Public Records Act must be submitted through the
University's process, located at the following link:
https://vpgc.iu.edu/forms/open-record.html

Sarah Marvell

Executive Legal Assistant

Office of the Vice President & General Counsel

Indiana University

Bryan Hall 211

107 S. Indiana Avenue

Bloomington, IN 47405

<mailto:smarvell@iu.edu> smarvell@iu.edu

812-855-0386

Fax: 812-855-0678

Dear Nick Szuberla,
You are receiving this email in response to your request made under the Indiana Access to Public Records Act ('APRA' I.C. 5-14-3 et seq.). The details of your submission are included below.
Please note that APRA does not require the production of documents within seven days. Rather, APRA provides that the request will be deemed denied if the requester does not receive a response from the state agency within seven days. By way of this email, I am providing notice that the University will initiate a review of your request and relevant files in order to determine what records the University may have that are responsive to your request and must be disclosed under APRA. We will respond to your request once our review is complete.
Please Note: Our office will be closed due to the holidays until January 3, 2017.
Sincerely,
Office of the Vice President and General Counsel
Indiana University
Your Name: Nick Szuberla
Address DEPT MR 31332, 411A Highland Avenue Somerville, Massachusetts 02144
United States
Your E-mail Address: requests@muckrock.com
Your Phone Number: (617) 299-1832
RECORD(S) BEING REQUESTED (Please identify with reasonable particularity the record(s) being requested):
To Whom It May Concern:
Pursuant to the Indiana Access to Public Records Act, I hereby request the following records:
1. All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to access information from social media services;
2. All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by your university;
3. All records regarding correspondence about or with a company that offers software designed to access information from social media services, including but not limited to all correspondence about or with the companies Brightplaent, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, and ZeroFOX;
4. All records regarding the policies that govern access to or use of software designed to access information from social media services;
5. All training materials and all records used to instruct members of your agency in the proper use of software designed to access information from social media services or of the information such software is capable of accessing;
6. All records regarding the sharing with entities outside the university of information obtained from or obtained by using software designed to access information from social media services;
7. All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed to access information from social media services.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 7 business days, as the statute requires.
Sincerely,
Nick Szuberla
Does your request include a list of names and addresses? No
Type your name to confirm that you agree with the previous paragraph. Nick Szuberla

Good Afternoon,

The University has no record of having purchased software from any of the
companies that you listed in item number three of your request. I left you a
voicemail earlier today to discuss how best to go forward with determining
whether or not there are any responsive documents at all to your request.
Please give me a call at 812-855-0386 at your convenience.

Sarah Marvell

Executive Legal Assistant

Office of the Vice President & General Counsel

Indiana University

Bryan Hall 211

107 S. Indiana Avenue

Bloomington, IN 47405

<mailto:smarvell@iu.edu> smarvell@iu.edu

812-855-0386

Fax: 812-855-0678

Good Afternoon,

I contacted the IU Police Department after our phone conversation the other
day to see if they had anything responsive to your request that the
Purchasing Department did not have a record of. IU does not maintain any
documents responsive to your request.

Sarah Marvell

Executive Legal Assistant

Office of the Vice President & General Counsel

Indiana University

Bryan Hall 211

107 S. Indiana Avenue

Bloomington, IN 47405

<mailto:smarvell@iu.edu> smarvell@iu.edu

812-855-0386

Fax: 812-855-0678