Coplink Idaho (Coeur D’alene Police Department)

Dear Dhruv Mehrotra:
Thank you for your interest in public records of City of Coeur d'Alene. Your request has been received and is being processed in accordance with the Idaho Code Title 74, Chapter 1, Public Records Act. Your request was received in this office on 2/12/2023 and given the reference number R002488-021223 for tracking purposes. Records Requested: To Whom It May Concern:

Pursuant to the Idaho Public Records Act, I hereby request the following records:

I'm looking for documents pertaining to the department's usage the COPLINK or COPLINKX software from January 1, 2018 until the date this request is processed.

1. Invoices or receipts for the purchase of any the COPLINK or COPLINKX product/service
2. Communications, internal memos or directives that mention Coplink, Face Match, or FaceMatch
3. MOU's or Information Sharing Agreements about COPLINK or COPLINKX
4. Brochures or product/service specifications about COPLINK.
5. Privacy policies, manuals, briefings mentioning COPLINK or COPLINKX

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.

Sincerely,

Dhruv Mehrotra

Upload documents directly: https://www.muckrock.com/
Your request will be forwarded to the relevant department(s) to locate the information you seek and to determine the volume and any costs associated with satisfying your request. You will be contacted about the availability and/or provided with copies of the records in question. PLEASE NOTE: Idaho Code Title 74, Chapter 1, Public Records Act does not require a governmental body to create new information, to do legal research, or to answer questions.

Additionally, copies in excess of 100 pages will be charged at a rate of $.10 per page. Staff time beyond 2 hours will be charged at the staff rate per hour, payable before completion of request. Notification will be provided if costs will be incurred.

The City will make a determination regarding your request within pursuant to Idaho Code 74-103.You can monitor the progress of your request at the link below and you'll receive an email when your request has been completed. Again, thank you for using the City of Coeur d'Alene Public Records Center. three working days
City of Coeur d'Alene

RE: PUBLIC RECORDS REQUEST of February 12, 2023, Reference # R002488-021223
Dear Dhruv Mehrotra,
The City of Coeur d'Alene received a public information request from you on February 12, 2023.
Your request mentioned: “ To Whom It May Concern:”

Pursuant to the Idaho Public Records Act, I hereby request the following records:

I'm looking for documents pertaining to the department's usage the COPLINK or COPLINKX software from January 1, 2018 until the date this request is processed.

1. Invoices or receipts for the purchase of any the COPLINK or COPLINKX product/service
2. Communications, internal memos or directives that mention Coplink, Face Match, or FaceMatch
3. MOU's or Information Sharing Agreements about COPLINK or COPLINKX
4. Brochures or product/service specifications about COPLINK.
5. Privacy policies, manuals, briefings mentioning COPLINK or COPLINKX

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.

Sincerely,

Dhruv Mehrotra

Upload documents directly: https://www.muckrock.com/
The City of Coeur d'Alene has determined this is a request handled by the Police Department. Your request has been forwarded to the proper department(s) and Request R002488-021223 has been withdrawn. You will be contacted by a member of the Coeur d'Alene Police Department to follow up on your request outside of this system.

Sincerely,
City of Coeur d'Alene

--- Please respond above this line ---

RE: PUBLIC RECORDS REQUEST of February 12, 2023, Reference # R002488-021223
Dear Dhruv Mehrotra,
The City of Coeur d'Alene received a public information request from you on February 12, 2023.
Your request mentioned: “To Whom It May Concern:

Pursuant to the Idaho Public Records Act, I hereby request the following records:

I'm looking for documents pertaining to the department's usage the COPLINK or COPLINKX software from January 1, 2018 until the date this request is processed.

1. Invoices or receipts for the purchase of any the COPLINK or COPLINKX product/service
2. Communications, internal memos or directives that mention Coplink, Face Match, or FaceMatch
3. MOU's or Information Sharing Agreements about COPLINK or COPLINKX
4. Brochures or product/service specifications about COPLINK.
5. Privacy policies, manuals, briefings mentioning COPLINK or COPLINKX

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.

Sincerely,

Dhruv Mehrotra

Upload documents directly: https://www.muckrock.com/
We have determined that responding to your request will exceed two (2) hours of labor which, pursuant to I.C. § 74-102(10)(a), is provided without charge.  Since the estimate of the actual labor associated with responding to your request exceeds two (2) hours, you are required to pay for the time exceeding two (2) hours at the lowest hourly rate for a city employee(s) who is qualified to research, retrieve, review, redact, and remit the records requested.  In order to comply with your request as written, I estimate that it will cost $619.51 to review all the emails.
As soon as the City is in receipt of a check for that amount, staff will proceed with the actual labor associated with the records requested. If the actual costs are more than the estimated amount, then you will be required to pay the full balance of costs owed before you receive the copies. If the actual costs are less than your estimated payment, then the unused amount will be refunded to you.
There may be a less expensive way for you to obtain this information. You may narrow the scope of your request.
Your request will be considered automatically withdrawn if you do not notify us in writing within ten business days from the date of this letter that you:
(a) accept the charges;
(b) wish to modify your request;

Thank you for your patience in awaiting this information.
Sincerely,
Alison Palmer
City of Coeur d'Alene

RE: PUBLIC RECORDS REQUEST of February 12, 2023., Reference # R002488-021223

Dear Dhruv Mehrotra,


The City of Coeur d'Alene received a public information request from you on February 12, 2023. Your request mentioned:

"To Whom It May Concern:

Pursuant to the Idaho Public Records Act, I hereby request the following records:

I'm looking for documents pertaining to the department's usage the COPLINK or COPLINKX software from January 1, 2018 until the date this request is processed.

1. Invoices or receipts for the purchase of any the COPLINK or COPLINKX product/service
2. Communications, internal memos or directives that mention Coplink, Face Match, or FaceMatch
3. MOU's or Information Sharing Agreements about COPLINK or COPLINKX
4. Brochures or product/service specifications about COPLINK.
5. Privacy policies, manuals, briefings mentioning COPLINK or COPLINKX

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.

Sincerely,

Dhruv Mehrotra

Upload documents directly: https://www.muckrock.com/
In reference to your records request, I require additional time to respond. This is due to the unexpected large number of responsive records and based on the need to gather and determine whether any of the information requested is statutorily exempt from disclosure.
Accordingly, I estimate that by 2/28/2023, I will provide you copies of the responsive records.
If you have any questions please reply to this email or contact our office.
Sincerely,
City of Coeur d'Alene
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.

--- Please respond above this line ---

RE: PUBLIC RECORDS REQUEST of February 12, 2023, Reference # R002488-021223.
Dear Dhruv Mehrotra,
The City of Coeur d'Alene received a public information request from you on February 12, 2023.
Your request mentioned: “To Whom It May Concern:

Pursuant to the Idaho Public Records Act, I hereby request the following records:

I'm looking for documents pertaining to the department's usage the COPLINK or COPLINKX software from January 1, 2018 until the date this request is processed.

1. Invoices or receipts for the purchase of any the COPLINK or COPLINKX product/service
2. Communications, internal memos or directives that mention Coplink, Face Match, or FaceMatch
3. MOU's or Information Sharing Agreements about COPLINK or COPLINKX
4. Brochures or product/service specifications about COPLINK.
5. Privacy policies, manuals, briefings mentioning COPLINK or COPLINKX

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.

Sincerely,

Dhruv Mehrotra

Upload documents directly: https://www.muckrock.com/
The City of Coeur d'Alene has reviewed its files and has located responsive records to your request. Please log in to the City of Coeur d'Alene Public Records Center at the following link to retrieve the appropriate responsive documents. Per our phone conversation I have not included emails as there would be fees involved, .1. The invoices are attached. We pay Spokane Police Department not Forensic Logic.
2. We do NOT use Face Match at all. We also do NOT use Shot Spotter.
3. There is no record of MOU’s.
4. Spokane operates / maintains Coplink by Forensic Logic. They may have this information along with the company; we do not have anything like this. There are user manuals on: http://arrest.spokanepolice.org/usermanuals.html that is open to the public. Training that occurred was in a classroom setting and mostly hands-on. There were no handouts from the instructor.
5. Our Policy can be downloaded at: https://www.cdaid.org/files/Police/Policies/RELEASE_20221207_T120521_Coeur_d_Alene_PD_Policy_Manual.pdf.
Legacy Coplink was discontinued 2/8/2023 so that information is not available.
[Public Records Request - R002488-021223
Thank you for your patience in awaiting this information.
Sincerely,
City of Coeur d'Alene

From: requests@muckrock.com <requests@muckrock.com>
Sent: Thursday, February 23, 2023 9:25 PM
To: *PD-RECORDS <records@cdaid.org>
Subject: RE: Idaho Public Records Act Request #R002488-021223

CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown senders.

Coeur D’alene Police Department
PRA Office
3818 N Schreiber Way
Coeur d’Alene, ID 83815

February 24, 2023

This is a follow up to request number R002488-021223:

Hi,

Thanks so much for your help with this request! I really appreciate it.

Sincerely,
Dhruv Mehrotra

View request history, upload responsive documents, and report problems here:
https://www.muckrock.com/

If prompted for a passcode, please enter:
••••••••

Filed via MuckRock.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fMuckRock.com&c=E,1,3YAuxrWpaU21103sxLkQ7AGHJWcM5IaC6M65jH75PSW3ulj-yCQcsi4BOjFV9zrCrGlqmV3FnklPZ4M4nUL7-IBZOY-MLYyhERXn6WnrwZw27sM,&typo=1&ancr_add=1>
E-mail (Preferred): requests@muckrock.com

PLEASE NOTE OUR NEW ADDRESS
For mailed responses, please address (see note):
MuckRock News
DEPT MR 140329
263 Huntington Ave
Boston, MA 02115

PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.

---

On Feb. 21, 2023:
Subject: [Records Center] Public Records Request :: R002488-021223
--- Please respond above this line ---

RE: PUBLIC RECORDS REQUEST of February 12, 2023, Reference # R002488-021223.
Dear Dhruv Mehrotra,
The City of Coeur d'Alene received a public information request from you on February 12, 2023.
Your request mentioned: “To Whom It May Concern:

Pursuant to the Idaho Public Records Act, I hereby request the following records:

I'm looking for documents pertaining to the department's usage the COPLINK or COPLINKX software from January 1, 2018 until the date this request is processed.

1. Invoices or receipts for the purchase of any the COPLINK or COPLINKX product/service
2. Communications, internal memos or directives that mention Coplink, Face Match, or FaceMatch
3. MOU's or Information Sharing Agreements about COPLINK or COPLINKX
4. Brochures or product/service specifications about COPLINK.
5. Privacy policies, manuals, briefings mentioning COPLINK or COPLINKX

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.

Sincerely,

Dhruv Mehrotra

Upload documents directly: https://www.muckrock.com/
The City of Coeur d'Alene has reviewed its files and has located responsive records to your request. Please log in to the City of Coeur d'Alene Public Records Center at the following link to retrieve the appropriate responsive documents. Per our phone conversation I have not included emails as there would be fees involved, .1. The invoices are attached. We pay Spokane Police Department not Forensic Logic.
2. We do NOT use Face Match at all. We also do NOT use Shot Spotter.
3. There is no record of MOU’s.
4. Spokane operates / maintains Coplink by Forensic Logic. They may have this information along with the company; we do not have anything like this. There are user manuals on: http://arrest.spokanepolice.org/usermanuals.html<https://linkprotect.cudasvc.com/url?a=http%3a%2f%2farrest.spokanepolice.org%2fusermanuals.html&c=E,1,uwBZvzr1qiRRSNA9QsQ6oPJdKGS7Iia-lXNbGvNxI4vAON6MPPBSIZOCAdtKjuw2u0qblP2JskvnJXpUhZJX6MvBvTZG-WMB9qKEzJE-1g,,&typo=1&ancr_add=1> that is open to the public. Training that occurred was in a classroom setting and mostly hands-on. There were no handouts from the instructor.
5. Our Policy can be downloaded at: https://www.cdaid.org/files/Police/Policies/RELEASE_20221207_T120521_Coeur_d_Alene_PD_Policy_Manual.pdf<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fwww.cdaid.org%2ffiles%2fPolice%2fPolicies%2fRELEASE_20221207_T120521_Coeur_d_Alene_PD_Policy_Manual.pdf.&c=E,1,VownYRe7iP666-Qn7rD1oLl6TB8SV1Q-MVXmDto45YCnYp4v5zj60WGk2F9NqdOXSqE7JVVp7T2cC4offIq2HVjWzIksY9HTIqZyf1_G-ImGRWpV_J0,&typo=1&ancr_add=1>.
Legacy Coplink was discontinued 2/8/2023 so that information is not available.
[Public Records Request - R002488-021223
Thank you for your patience in awaiting this information.
Sincerely,
City of Coeur d'Alene
---

On Feb. 21, 2023:
Subject: RE: Idaho Public Records Act Request #R002488-021223
Thanks for chatting just now. Just to reiterate, for now you can pull the emails from this request to not hold up the records. I'll circle back and submit a new more targeted request for communications at a later date if need be. Thanks for your help
---

On Feb. 17, 2023:
Subject: [Records Center] Public Records Request :: R002488-021223
RE: PUBLIC RECORDS REQUEST of February 12, 2023., Reference # R002488-021223

Dear Dhruv Mehrotra,

The City of Coeur d'Alene received a public information request from you on February 12, 2023. Your request mentioned:

"To Whom It May Concern:

Pursuant to the Idaho Public Records Act, I hereby request the following records:

I'm looking for documents pertaining to the department's usage the COPLINK or COPLINKX software from January 1, 2018 until the date this request is processed.

1. Invoices or receipts for the purchase of any the COPLINK or COPLINKX product/service
2. Communications, internal memos or directives that mention Coplink, Face Match, or FaceMatch
3. MOU's or Information Sharing Agreements about COPLINK or COPLINKX
4. Brochures or product/service specifications about COPLINK.
5. Privacy policies, manuals, briefings mentioning COPLINK or COPLINKX

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.

Sincerely,

Dhruv Mehrotra

Upload documents directly: https://www.muckrock.com/
In reference to your records request, I require additional time to respond. This is due to the unexpected large number of responsive records and based on the need to gather and determine whether any of the information requested is statutorily exempt from disclosure.
Accordingly, I estimate that by 2/28/2023, I will provide you copies of the responsive records.
If you have any questions please reply to this email or contact our office.
Sincerely,
City of Coeur d'Alene
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.
---

On Feb. 17, 2023:
Subject: [Records Center] Public Records Request :: R002488-021223
--- Please respond above this line ---

RE: PUBLIC RECORDS REQUEST of February 12, 2023, Reference # R002488-021223
Dear Dhruv Mehrotra,
The City of Coeur d'Alene received a public information request from you on February 12, 2023.
Your request mentioned: “To Whom It May Concern:

Pursuant to the Idaho Public Records Act, I hereby request the following records:

I'm looking for documents pertaining to the department's usage the COPLINK or COPLINKX software from January 1, 2018 until the date this request is processed.

1. Invoices or receipts for the purchase of any the COPLINK or COPLINKX product/service
2. Communications, internal memos or directives that mention Coplink, Face Match, or FaceMatch
3. MOU's or Information Sharing Agreements about COPLINK or COPLINKX
4. Brochures or product/service specifications about COPLINK.
5. Privacy policies, manuals, briefings mentioning COPLINK or COPLINKX

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.

Sincerely,

Dhruv Mehrotra

Upload documents directly: https://www.muckrock.com/
We have determined that responding to your request will exceed two (2) hours of labor which, pursuant to I.C. § 74-102(10)(a), is provided without charge. Since the estimate of the actual labor associated with responding to your request exceeds two (2) hours, you are required to pay for the time exceeding two (2) hours at the lowest hourly rate for a city employee(s) who is qualified to research, retrieve, review, redact, and remit the records requested. In order to comply with your request as written, I estimate that it will cost $619.51 to review all the emails.
As soon as the City is in receipt of a check for that amount, staff will proceed with the actual labor associated with the records requested. If the actual costs are more than the estimated amount, then you will be required to pay the full balance of costs owed before you receive the copies. If the actual costs are less than your estimated payment, then the unused amount will be refunded to you.
There may be a less expensive way for you to obtain this information. You may narrow the scope of your request.
Your request will be considered automatically withdrawn if you do not notify us in writing within ten business days from the date of this letter that you:
(a) accept the charges;
(b) wish to modify your request;

Thank you for your patience in awaiting this information.
Sincerely,
Alison Palmer
City of Coeur d'Alene
---

On Feb. 13, 2023:
Subject: [Records Center] Public Records Request :: R002488-021223
RE: PUBLIC RECORDS REQUEST of February 12, 2023, Reference # R002488-021223
Dear Dhruv Mehrotra,
The City of Coeur d'Alene received a public information request from you on February 12, 2023.
Your request mentioned: “ To Whom It May Concern:”

Pursuant to the Idaho Public Records Act, I hereby request the following records:

I'm looking for documents pertaining to the department's usage the COPLINK or COPLINKX software from January 1, 2018 until the date this request is processed.

1. Invoices or receipts for the purchase of any the COPLINK or COPLINKX product/service
2. Communications, internal memos or directives that mention Coplink, Face Match, or FaceMatch
3. MOU's or Information Sharing Agreements about COPLINK or COPLINKX
4. Brochures or product/service specifications about COPLINK.
5. Privacy policies, manuals, briefings mentioning COPLINK or COPLINKX

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.

Sincerely,

Dhruv Mehrotra

Upload documents directly: https://www.muckrock.com/
The City of Coeur d'Alene has determined this is a request handled by the Police Department. Your request has been forwarded to the proper department(s) and Request R002488-021223 has been withdrawn. You will be contacted by a member of the Coeur d'Alene Police Department to follow up on your request outside of this system.

Sincerely,
City of Coeur d'Alene
---

On Feb. 9, 2023:
Subject: Idaho Public Records Act Request: Coplink Idaho (Coeur D’alene Police Department)
To Whom It May Concern:

Pursuant to the Idaho Public Records Act, I hereby request the following records:

I'm looking for documents pertaining to the department's usage the COPLINK or COPLINKX software from January 1, 2018 until the date this request is processed.

1. Invoices or receipts for the purchase of any the COPLINK or COPLINKX product/service
2. Communications, internal memos or directives that mention Coplink, Face Match, or FaceMatch
3. MOU's or Information Sharing Agreements about COPLINK or COPLINKX
4. Brochures or product/service specifications about COPLINK.
5. Privacy policies, manuals, briefings mentioning COPLINK or COPLINKX

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.

Sincerely,

Dhruv Mehrotra

View request history, upload responsive documents, and report problems here:
https://www.muckrock.com/

If prompted for a passcode, please enter:
••••••••

Filed via MuckRock.com<https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fMuckRock.com&c=E,1,hRdpc459H05MxZzgqtRWkeKS4ECUGIgbjaIeDdhrXub8rfyhQK8sjZbWalnonQXo5kXFs7Zov8SrGp8LqDGpU0375Keb1Kp9QnzE6MY7TJ_K4mY,&typo=1&ancr_add=1>
E-mail (Preferred): requests@muckrock.com

PLEASE NOTE OUR NEW ADDRESS
For mailed responses, please address (see note):
MuckRock News
DEPT MR 140329
263 Huntington Ave
Boston, MA 02115

PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
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