Real-Time Crime Center - Houston

Good afternoon.

Please clarify in your request a time frame or which you would like us to search. In regards to MOUs, agreements, contracts etc. with external law enforcement agencies, are you wanting them from a specific time frame or from the entirety of agreements?

I ask for clarification because we are looking at minimum of 100 hours of labor and a year to complete your request. We will also need to send you an estimate and have a deposit paid before work can begin.

Thank you,
Open Records Unit - ksc

Good morning.

In regards to winnowing down your request - you request is very broad. If you can narrow your scope to a specific time frame that would be very helpful. Giving a specific time frame gives us a very specific window to check. It also gives us fewer documents, if any, to have to go to the Attorney General about.

For instance, this portion of the request, tells us we should look from Day One of Houston Police Department to present, from all divisions: all contracts, agreements, MOUS with external law enforcement agencies, including but not limited to Harris County Sheriff's Office. Narrowing the request to five years or ten years would definitely give a much quicker response.

If you would prefer to speak with me, you can reach me at 713-308-3265.

Thank you,
ORU- Kim

Good morning.

We are searching through the MOUs at this time. There are approximately 300 being sifted through. We have come across some that involve undercover operations and employees. Undercover incidents and employees are typically considered confidential and as such, we would have to send those specific MOUs to the Attorney General unless you're willing to, as MuckRock has done before, let us maintain the confidentiality like you do with the open and active cases and cases involving juveniles.

Also, in the case of contracts, you will need to request those from the City of Houston. Houston Police Department is a division of but the City is what enters into the contracts.

Please let me know how we should proceed as soon as possible. As soon as I have your answer and all the information you've requested, I can begin working on your estimate letter.
Thanks,
ORU- Kim

Please find attached a letter to the Attorney General regarding your request. Please note that a follow up letter will follow shortly.

Thank you,
Kim - Open Records Unit

Please find attached a letter to the Attorney General regarding your request. Please note this process can take up to 60 business days to complete and is not a guarantee that you will receive the requested information.

Thank you, ORU - Kim

Your request was sent to the Attorney General for a review and ruling. Once we have the ruling, we will be able to proceed.

Thank you,
Open Records Unit - Kim

Your request was sent to the Attorney General for a review and ruling. Once we have the ruling, we will be able to proceed.

Thank you,
Open Records Unit - Kim

We are still awaiting an AG ruling. We will have no update until a response is receive from the AG Office.

Thank you.
ORU - kc

Good afternoon. We have received the ruling and are working on the response now.

Thank you,
Open Records Unit - kc

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

A letter stating the requester must agree to or prepay assessed or estimated fees in order for the agency to continue processing the request.

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

Good morning.

Work was completed on the request and your invoiced was mailed yesterday. As soon as payment is received, your responsive documents will be mailed out.

Thank you,
Open Records Unit - kc