Cellebrite, Blackback Technologies offerings, product demos, materials, presentations (Houston Police Department)

Please be aware that we do not have the technical ability to globally search all HPD employee email accounts. You will need to specify the following:
- Please provide us with a list of HPD employees whose emails you wish us to search

Please be aware some of the emails may discuss information that is confidential as a matter of law, open/active criminal investigations, investigations which did not result in conviction/deferred adjudication, attorney-client communications, and/or law enforcement tactics, to include documents from other law enforcement agencies.

Do you agree to allow us to withhold these types of messages? (See 552.101, 552.103, 552.107, and 552.108 of the Texas Government Code, to include documents from other law enforcement agencies)?

Please note that if you do not agree to allow us to withhold these messages, and any of the messages contain this type of information, we will need to seek a ruling from the Texas Attorney General in order to withhold such messages. This process will add up approximately 60 business days to the processing time of your request. If you agree to allow us to withhold these types of messages, we will not need to seek the ruling from the AG to withhold them.

Please note that Section 552.222(d) of the Texas Government Code authorizes the City to consider your public information request withdrawn as a matter of law if you do not respond in writing to this request for clarification within 61 days from the date of this correspondence.

Thank you,
Open Records Unit - kc

Good afternoon.

On June 2, 2020, we emailed with the following. Please provide the requested:

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 21st floor
Houston, TX 77002
(713) 308-3200 (ask for the Open Records Unit)
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 10 floor
Houston, TX 77002
(713) 308-9178
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

This automatic response is your confirmation that the email you sent was received. Thank you for contacting us.

Our office hours are Monday - Friday, 8am - 5pm (excluding holidays).

Please be aware that it will take us approximately 10 business days to respond to you regarding your request. Please submit your request only once by email, fax, US mail or in person.

Did you include your postal mailing address with your request? Please be aware that we do not fax or email responsive documents; you must include your mailing address.

For more information on Public Information requests and the Open Records process, please see the following page of the HPD web site:

http://www.houstontx.gov/police/public_information.htm

Here are some frequently asked questions and answers:

1. How will I be charged? How can I pay for the information?

Answer: If the total amount of your responsive material is less than $5 (five dollars), we will send the information to you by US Mail along with an invoice for the cost. If the total is greater than $5 (five dollars), we will send you an invoice for the material. Once you've paid the invoice, we will send you the responsive documents. If the total will be over $40 (forty dollars), we will send you a cost estimate for your approval before we proceed with the work. If the total will be over $100 (one hundred dollars), we will send you a cost estimate and require a deposit before we proceed with the work. When you are invoiced, please submit payment by check or money order only according to the instructions given in your invoice.

2. Why does it take so long to process my request? Can you expedite my request?

Answer: We have a very small yet extremely dedicated staff working approximately 700 pending requests at any given time. Each Open Records staff member is committed to processing each request as quickly as possible, according to various statutes that govern the release of public information. Requests are assigned in the order in which they are received. Some requests take only a few days to process, while others may take months. In order to be fair to all of our requestors, we are not able to give a higher priority to your request. We do assure you, however, that we will do our best to respond to your request as promptly as possible, while still maintaining accuracy and providing excellent customer service to all of our requestors.

3. Did you receive my request? What is the status of my request?

Answer: If you are receiving this response, then we did receive your request. You may feel free to contact us at the number below if you want to check on the status of your request, but please wait at least 10 business days before calling. It is unlikely that we will be able to process your request in fewer than 10 business days. (Please remember that weekends and holidays do not count as business days.)

Thank you,

Houston Police Department
Office of Planning & Data Governance / Open Records Unit
1200 Travis, 10 floor
Houston, TX 77002
(713) 308-9178
hpd.openrecords@houstonpolice.org<mailto:hpd.openrecords@houstonpolice.org>

Dear :
Thank you for your interest in public records of Houston Police Department. Your request has been received and is being processed in accordance with Chapter 552 of Texas Government Code, the Public Information Act. Your request was received in this office on 9/16/2021 and given the reference number P018526-091621 for tracking purposes. Records Requested: September 16, 2021
This is a follow up to a previous request:
To Whom It May Concern:
I wanted to follow up on the following Texas Public Information Act request, copied below, and originally submitted on May 22, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
View request history, upload responsive documents, and report problems here:
https://www.muckrock.com/
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock News
DEPT MR 93701
411A Highland Ave
Somerville, MA 02144-2516
Your request will be forwarded to the relevant Houston Police Department department(s) to locate the information you seek and to determine the volume and any costs associated with satisfying your request. You will be contacted about the availability and/or provided with copies of the records in question. PLEASE NOTE: The Chapter 552 of Texas Government Code, the Public Information Act does not require a governmental body to create new information, to do legal research, or to answer questions.

You can monitor the progress of your request at the link below and you'll receive an email when your request has been completed. Again, thank you for using the Houston Public Information Request Center.
Houston Police Department
To monitor the progress or update this request please log into the Houston Public Information Request Center (https://u8387778.ct.sendgrid.net/ls/click?upn=6HtRfOYLt5fXvpttM-2FU1HZe9G0VpsixVoPvt8UrrwpcgPSxZaywZRpuh1WhDFL5bousMD9syTG-2BzNzxsj2pS9dlwM5QqaXcvrG-2FnbDicmAY-3D767L_G1NtxL-2FgSGFTkTvXQcXcArwgTcZ-2BwRZU8Jp6Mp-2F9-2F1uUts-2FHsdnhosieEIOL-2FHlsb66S-2FLpCx4dZby7wvk2Hrq1rgcH-2FIE-2B0RrTy2tuX6UlcCkY75APswsciD6gimnNRYfvivcpWA-2B7d7hYGd6OM7uarXV4kSShlFgf0FTpTD962dn7eUIToSRPJ0tA7NJ2yxUW9k7Wc5D5qjHrqNZd-2Br-2BTRxP7BXdxjLDRnyG115bw-3D)

Dear ,

Thank you for registering with Houston's Public Information Request Center.

Your Login ID is:  requests@muckrock.com

If you did not submit your request through the public portal but are receiving this e-mail, an account has been created for you where you can track and monitor the status of your request, and receive any documents in response to your request.


If you have never used this system or cannot remember your password you may request a temporary password here: Request Temporary Password (https://u8387778.ct.sendgrid.net/ls/click?upn=6HtRfOYLt5fXvpttM-2FU1HZe9G0VpsixVoPvt8UrrwpdZHWrCyb6sJwZ6mk8d86ANg09e3oCuViI0XgeH3mAAgZG5cD-2BMQEvTQ2lqtc0tpOQ-3Du6oi_G1NtxL-2FgSGFTkTvXQcXcArwgTcZ-2BwRZU8Jp6Mp-2F9-2F1uUts-2FHsdnhosieEIOL-2FHls6uIFdRu1aS4dZnn8LKd2XzifOiT5qSMo3GuS0cLU102ECDg5NhXLm-2FXcgJik3Dbo-2BK0cWxG7D7PObDIr3F-2FdS-2BR5m-2FqV3Wsd1deqcwGoIF0xgSHv21lH2nwNSEsFMuQI8XOzOnZOJX6umxdhCHGMcldchM-2FiU6yYbl4ReX0iYwQ-3D)

Please login to My Request Center to update your account information, track the status of your request and receive requested records when they become available. (https://u8387778.ct.sendgrid.net/ls/click?upn=6HtRfOYLt5fXvpttM-2FU1HZe9G0VpsixVoPvt8UrrwpcgPSxZaywZRpuh1WhDFL5bKYOVpyBwHl8tIkMz0md5KA-3D-3D8fa7_G1NtxL-2FgSGFTkTvXQcXcArwgTcZ-2BwRZU8Jp6Mp-2F9-2F1uUts-2FHsdnhosieEIOL-2FHls6uIFdRu1aS4dZnn8LKd2XyIH8SeNq-2FW105F5D5-2FaRny5VytVmb08IJDGiHR-2FRh-2FaMjhxoNg-2FQx7y-2B6R7HUWnUz2cx1nlc0E3zm4boCDccYZHC61uuqsWpLIcqptCJlv6CvgfEcTbZ2-2FeuwcEzuXPPtF8AAREkoWmdLk4CFzQ18g-3D)

Sincerely,

City of Houston This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.