911 Domestic Violence Call Response Time 2019 vs. 2020 (Fresno County Sheriff's Office)

Colin Gerber filed this request with the Fresno County Sheriff's Office of Fresno County, CA .
Tracking #

20-249

Multi Request 911 Domestic Violence Call Response Time 2019 vs. 2020
Due April 13, 2021
Est. Completion None
Status
Awaiting Response

Communications

From: Colin Gerber

To Whom It May Concern:

Pursuant to the California Public Records Act, I hereby request from Fresno County Sheriff's Office any records, datasets, or materials that contain the following:

For July 2020:
- Average response time of department for all calls
- Average response time of department for domestic violence calls only

For all domestic violence/domestic disturbance calls to the 911 dispatch center in the month of July 2020, separated by individual call:
- Type of call
- Priority level
- Date and time of call received
- Date and time first officer arrived on scene
- Race and ethnicity of victim, if available
- Race and ethnicity of perpetrator(s), if available
- Outcome or resolution of call

For July 2019:
- Average response time of department for all calls
- Average response time of department for domestic violence calls only

For all domestic violence/domestic disturbance calls to the 911 dispatch center in the month of July 2019, separated by individual call:
- Type of call
- Priority level
- Date and time of call received
- Date and time first officer arrived on scene
- Race and ethnicity of victim, if available
- Race and ethnicity of perpetrator(s), if available
- Outcome or resolution of call

The requested documents will be made available to the general public. These records are being requested as part of a collaborative research effort and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter.

I look forward to receiving your response to this request within 10 calendar days, as the statute requires.

Sincerely,

Colin Gerber

From: Fresno County Sheriff's Office

Dear Colin Gerber,

The Fresno County Sheriff's Office is in receipt of your request dated October 20, 2020 for the following information:

For July 2020:
- Average response time of department for all calls
- Average response time of department for domestic violence calls only

For all domestic violence/domestic disturbance calls to the 911 dispatch center in the month of July 2020, separated by individual call:
- Type of call
- Priority level
- Date and time of call received
- Date and time first officer arrived on scene
- Race and ethnicity of victim, if available
- Race and ethnicity of perpetrator(s), if available
- Outcome or resolution of call

For July 2019:
- Average response time of department for all calls
- Average response time of department for domestic violence calls only

For all domestic violence/domestic disturbance calls to the 911 dispatch center in the month of July 2019, separated by individual call:
- Type of call
- Priority level
- Date and time of call received
- Date and time first officer arrived on scene
- Race and ethnicity of victim, if available
- Race and ethnicity of perpetrator(s), if available
- Outcome or resolution of call
The Public Records Act (PRA) does not support mere requests for "information". The PRA is for "records" maintained and existing within the agency. The PRA also generally does not support demands for the "creation" of custom records by an agency and an agency is not required to "create" records that do not already exist in a format kept and maintained by the agency. The Fresno County Sheriff's Office has the "information" you are requesting but we do not track and/or maintain records in the above listed format.

In order for us to produce this information for you, it will require our IT Department to extract the data out of the various systems we have that contain it. Per Government Code section 6253.9(b)(2), we are allowed to charge the "direct costs" related to programming, extracting and compiling this information for you.

Under the current (2020-21) Fresno County Master Schedule of Fees, the current rate for our IT Unit to complete your request is $79.00 per hour.

(See https://www.co.fresno.ca.us/home/showpublisheddocument?id=47169. Look for Sheriff's Office (MSF2600) and find it under IT Labor Rate.)

I don't know how long it would take them to complete your request.

Please advise if you are agree to pay the above rate related to the cost to gather this information for you. If so, I will then send this request to get an estimate so you can plan accordingly.

I look forward to hearing from you,
Frances

[FSO Badge 1]
Lieutenant Frances Devins
Public Records Act Unit Commander
ICS Unit Commander
Fresno County Sheriff's Office
Office: 559.600.8617
Fax: 559.488.1899
Email: frances.devins@fresnosheriff.org
Web: www.fresnosheriff.org<http://www.fresnosheriff.org/>

From: Colin Gerber

Hello Lieutenant Devins,

Please proceed with the request and let me know what the estimate ends up being. In order to process a payment, my organization requires a W9 form for documentation. Could you please complete and return the attached form? And if you could please let me know the details of whom/where to send the payment, that would be helpful as well.

Thank you and much obliged,
Colin Gerber

From: Fresno County Sheriff's Office

Hello Colin,

I have sent your request to my IT Unit to get an estimate for the cost. As soon as I get that, I will have an invoice drafted and send that to you.

I should know how long it will take so you can be billed by next week.

Thank you,

Frances

From: Fresno County Sheriff's Office

Hello Colin,

I received a response back from my IT Unit on the time it will take to write the program to extract the data you are requesting and they estimated it will take approximately 8 hours. I had an invoice created, which is attached, with that estimate and the cost.

Once it is paid, I can have the IT Unit begin the work to get you the information you are requesting.

If you decide to do something different or don't want the information after all, please let me know so I can close the request out.

Thank you,
Frances

[FSO Badge 1]
Lieutenant Frances Devins
Public Records Act Unit Commander
ICS Unit Commander
Fresno County Sheriff's Office
Office: 559.600.8617
Fax: 559.488.1899
Email: frances.devins@fresnosheriff.org
Web: www.fresnosheriff.org<http://www.fresnosheriff.org/>

From: Colin Gerber

Thank you Lieutenant Devins,

In order to submit the order for payment, my organization requires a completed W9 for the Fresno County Sheriff's Office. Is that something you are able to provide? With that in hand, I can submit the payment order and get it processed.

Much obliged,

Colin Gerber

From: Fresno County Sheriff's Office

Good morning Mr. Gerber,

I am checking with our Business Office about getting the W9. The manager is out of the office until Friday so I should have an answer back to you early next week.

Thank you,
Frances

[FSO Badge 1]
Lieutenant Frances Devins
Public Records Act Unit Commander
ICS Unit Commander
Fresno County Sheriff's Office
Office: 559.600.8617
Fax: 559.488.1899
Email: frances.devins@fresnosheriff.org
Web: www.fresnosheriff.org<http://www.fresnosheriff.org/>

From: Fresno County Sheriff's Office

Good evening Mr. Gerber,

Please find attached the W9 as requested.
I am also attaching the original Invoice I have previously sent you for the requested information for your convenience.

Thank you,
Frances

[FSO Badge 1]
Lieutenant Frances Devins
Public Records Act Unit Commander
ICS Unit Commander
Fresno County Sheriff's Office
Office: 559.600.8617
Fax: 559.488.1899
Email: frances.devins@fresnosheriff.org
Web: www.fresnosheriff.org<http://www.fresnosheriff.org/>

From: Colin Gerber

Thank you Lieutenant Devins.

I have submitted the paperwork to our Finance department today. A payment should be forthcoming in the next week or so.

Much obliged,
Colin Gerber

From: Fresno County Sheriff's Office

Great to hear! Please check back with me in a couple of weeks to see if the payment has been processed and noted by our Business Office.

Thank you,
Frances

Files

pages

Close