Recorded Securus Phone Calls and/or Communications Florida DOC

Robert Teel filed this request with the Department of Corrections of Florida.

It is a clone of this request.

Tracking #

17-0479

Est. Completion None
Status
Fix Required

Communications

From: Robert Teel

To Whom It May Concern:

Pursuant to Florida's Sunshine Law (Fla. Stat. secs. 119.01 to 119.15 (1995)), I hereby request the following records:

Please provide:

(1) all (i) audio or visual records and recordings, or (ii) written transcriptions, notes, reports, emails, or memoranda, or (iii) other information, about, in connection with, or of, any and all phone calls, emails, videos, or other communications made or received by detainees or inmates using any Securus phone or communication system, including without limitation the Securus Secure Call Platform, Detail Call Reports, or the AdvanceConnect Direct Bill, Traditional Collect, Inmate Debit, Jail Voicemail, Video Visitation, Securus Online, or Secure Instant Email, for any detention facilities operated by you (including without limitation recordings or other documents in connection with the detention facilities and the detainees, phone numbers, and phone calls set forth on the attached document) and including without limitation records and recordings of:

(a) the content of the communication;
(b) the prisoners’ first and last names;
(c) the phone numbers they called or received calls from;
(d) the date, time, and duration of the calls;
(e) the inmates’ Securus account numbers;
(f) the metadata for the communication;
(g) the recording ID;
(h) the privacy flag;
(i) the recording URL where the audio recordings of the calls can be downloaded; and
(j) any other information collected by Securus or you in connection with such calls; and

(2) all contracts, agreements, correspondence, documents, statements, writings and recordings of every kind (mechanical, electronic, typed or written) by and between the Florida Department of Corrections or any other law enforcement agency and Securus, including but not limited to, letters, correspondence, memoranda, notes, audio recordings, reports, and transcriptions in the possession of, or subject to the control of you or Securus.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I would request your response within ten (10) business days.

Sincerely,

Robert Teel

From: Department of Corrections, Office of the Inspector General

Mr. Teel:

The Department of Corrections is in receipt of an email public records request dated November 11, 2017 directed to the Florida Department of Corrections, Public Records Unit, for records, emails relating to Securus as highlighted below.
Please be advised that I have forwarded your request to Josh Bush, Office of Inspector General, and to Kasey Faulk, Chief of Support Services, for review and response. If any records are determined to exist, the custodian/s will provide your office an invoice for production of the records and, upon receipt of payment, the records will be provided in accordance with Chapter 119, Florida Statutes and Sec. 945.10, Florida Statutes. Please note due to the volume of requests received by the Office of Inspector General, their average response time is 3-5 weeks.
Please be advised that your request for emails has been forwarded to the Office of Information Technology (OIT) for an email search. Please be advised that OIT processes email search requests in the order in which they are received. The number of pending requests, the complexity of search criteria and parameters and the date range contribute to the response time. Upon completion of your email search, you will be provided with a cost estimate for production of the returned emails. Subsequent to receipt of payment and the records being reviewed for any confidential information which may or may not be contained within the emails, the records will be produced in accordance with s. 945.10 and Chapter 119, Florida Statutes.

If you have any questions, please contact me at the contact information provided below. Thank you.

[FDC Seal_Digital (2)]

Dianne H. Houpt
Public Information Specialist
Florida Department of Corrections
Office of General Counsel, Public Records Unit
501 South Calhoun Street
Tallahassee, Florida 32399-2500
PHONE: (850) 717-3615
FAX: (850) 922-4355
EMAIL: dianne.houpt@fdc.myflorida.com<mailto:dianne.houpt@fdc.myflorida.com>

CONFIDENTIALITY NOTICE: This message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and privileged information that is exempt from public disclosure. Any unauthorized review, use, disclosure, or distribution is prohibited. If you have received this message in error, please contact the sender (by phone or reply by electronic mail) and then destroy all copies of the original message.

From: Department of Corrections, Office of the Inspector General

Mr. Teel:

Do you have a specific date range for this search? It would be very helpful if you would provide that date range to me at your earliest convenience. Thank you.

[FDC Seal_Digital (2)]

Dianne H. Houpt
Public Information Specialist
Florida Department of Corrections
Office of General Counsel, Public Records Unit
501 South Calhoun Street
Tallahassee, Florida 32399-2500
PHONE: (850) 717-3615
FAX: (850) 922-4355
EMAIL: dianne.houpt@fdc.myflorida.com<mailto:dianne.houpt@fdc.myflorida.com>

CONFIDENTIALITY NOTICE: This message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and privileged information that is exempt from public disclosure. Any unauthorized review, use, disclosure, or distribution is prohibited. If you have received this message in error, please contact the sender (by phone or reply by electronic mail) and then destroy all copies of the original message.

From: Department of Corrections

Mr. Teel:

With regard to your request of November 11, 2017 for records, emails relating to Securus relating to "inmates" using Securus phone,etc., do you have any particular inmate/s in mind? If so, please provide the names and/or DC numbers of those specific inmates. If you do not have this information, it will be very difficult to search without inmate names. It will take a significant amount of staff time and, therefore, cost to you for the search.

Please advise at your very earliest convenience so that we may proceed with responding to your request. Thank you.

[FDC Seal_Digital (2)]

Dianne H. Houpt
Public Information Specialist
Florida Department of Corrections
Office of General Counsel, Public Records Unit
501 South Calhoun Street
Tallahassee, Florida 32399-2500
PHONE: (850) 717-3615
FAX: (850) 922-4355
EMAIL: dianne.houpt@fdc.myflorida.com<mailto:dianne.houpt@fdc.myflorida.com>

CONFIDENTIALITY NOTICE: This message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and privileged information that is exempt from public disclosure. Any unauthorized review, use, disclosure, or distribution is prohibited. If you have received this message in error, please contact the sender (by phone or reply by electronic mail) and then destroy all copies of the original message.

From: Department of Corrections

Mr. Teel:

Correction . . . . . I apologize but it is the specific DC numbers that we need since you previously provided the names.

[FDC Seal_Digital (2)]

Dianne H. Houpt
Public Information Specialist
Florida Department of Corrections
Office of General Counsel, Public Records Unit
501 South Calhoun Street
Tallahassee, Florida 32399-2500
PHONE: (850) 717-3615
FAX: (850) 922-4355
EMAIL: dianne.houpt@fdc.myflorida.com<mailto:dianne.houpt@fdc.myflorida.com>

CONFIDENTIALITY NOTICE: This message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and privileged information that is exempt from public disclosure. Any unauthorized review, use, disclosure, or distribution is prohibited. If you have received this message in error, please contact the sender (by phone or reply by electronic mail) and then destroy all copies of the original message.

From: Robert Teel

Dear Ms. Houpt,

Unfortunately, I don't have the DC numbers. Ideally the time frame would be from January 1, 2008 to the present. However, in order to try and make the request cumbersome I can narrow the time period to January 1, 2012 to the present.

Thank you for your consideration.

Sincerely,
Robert Teel

From: Department of Corrections

Mr. Teel:

Please see response and link below provided by Eunice Arnold, Contract Administrator, Bureau of Procurement, relating to your request dated November 11, 2017 for Item #2. Please see link below as follows:

Below is a link to Contract #C2372 in the Florida Accountability Contract Tracking System (FACTS).

https://facts.fldfs.com/Search/ContractDetail.aspx?AgencyId=700000&ContractId=C2372

Thank you.

[FDC Seal_Digital (2)]

Dianne H. Houpt
Public Information Specialist
Florida Department of Corrections
Office of General Counsel, Public Records Unit
501 South Calhoun Street
Tallahassee, Florida 32399-2500
PHONE: (850) 717-3615
FAX: (850) 922-4355
EMAIL: dianne.houpt@fdc.myflorida.com<mailto:dianne.houpt@fdc.myflorida.com>

CONFIDENTIALITY NOTICE: This message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and privileged information that is exempt from public disclosure. Any unauthorized review, use, disclosure, or distribution is prohibited. If you have received this message in error, please contact the sender (by phone or reply by electronic mail) and then destroy all copies of the original message.

From: Department of Corrections

Mr. Teel:

We need a date range for the email search. Highlighted below is the date range you provided for the search of other records; however, would we be able to use that date range for the email search as well, or would you be able to provide a different date range? Please respond at your very earliest convenience so that we may proceed with the email search. Thank you Mr. Teel.

[FDC Seal_Digital (2)]

Dianne H. Houpt
Public Information Specialist
Florida Department of Corrections
Office of General Counsel, Public Records Unit
501 South Calhoun Street
Tallahassee, Florida 32399-2500
PHONE: (850) 717-3615
FAX: (850) 922-4355
EMAIL: dianne.houpt@fdc.myflorida.com<mailto:dianne.houpt@fdc.myflorida.com>

CONFIDENTIALITY NOTICE: This message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and privileged information that is exempt from public disclosure. Any unauthorized review, use, disclosure, or distribution is prohibited. If you have received this message in error, please contact the sender (by phone or reply by electronic mail) and then destroy all copies of the original message.

From: Robert Teel

Hi Ms. Houpt,

The same date range for the email search would be suitable at this point.

Thank you very much for your consideration.

Sincerely, Robert Teel

From: Department of Corrections

Mr. Teel:

Please provide a copy of this email to the staff member handling payment so that they know who and where to send payment to. Please do not send payment to the staff member named on the invoice.
*See 2nd paragraph below regarding payment. Please find attached above the DC1-201 Invoice for Production of Records provided by Josh Bush, Office of Inspector General, relating to your request dated November 11, 2017 for records relating to Securus. **Please note Mr. Bush's comments in his email below.

***Please make payment to the Florida Department of Corrections and send payment to the following staff member:

Dianne Houpt
Florida Department of Corrections
Office of General Counsel
501 South Calhoun Street
Tallahassee, FL 32399-2500

Please place the PRR number on the check or money order you send OR provide a copy of the above invoice together with your payment. Thank you Mr. Teel.

[FDC Seal_Digital (2)]

Dianne H. Houpt
Public Information Specialist
Florida Department of Corrections
Office of General Counsel, Public Records Unit
501 South Calhoun Street
Tallahassee, Florida 32399-2500
PHONE: (850) 717-3615
FAX: (850) 922-4355
EMAIL: dianne.houpt@fdc.myflorida.com<mailto:dianne.houpt@fdc.myflorida.com>

CONFIDENTIALITY NOTICE: This message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and privileged information that is exempt from public disclosure. Any unauthorized review, use, disclosure, or distribution is prohibited. If you have received this message in error, please contact the sender (by phone or reply by electronic mail) and then destroy all copies of the original message.

From: Robert Teel

Dear Ms. Houpt,

Thank you for your correspondence. I would like to set up a time to speak about the invoice as it pertains to the requested documents. Is there a convenient time for me to call?

Sincerely,

Robert Teel

From: Department of Corrections

Please call me at around 11:30 tomorrow morning. (850) 717-3615.

[FDC Seal_Digital (2)]

Dianne H. Houpt
Public Information Specialist
Florida Department of Corrections
Office of General Counsel, Public Records Unit
501 South Calhoun Street
Tallahassee, Florida 32399-2500
PHONE: (850) 717-3615
FAX: (850) 922-4355
EMAIL: dianne.houpt@fdc.myflorida.com<mailto:dianne.houpt@fdc.myflorida.com>

CONFIDENTIALITY NOTICE: This message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and privileged information that is exempt from public disclosure. Any unauthorized review, use, disclosure, or distribution is prohibited. If you have received this message in error, please contact the sender (by phone or reply by electronic mail) and then destroy all copies of the original message.

From: Department of Corrections

Mr. Teel,

I am available to call at 10:00 A.M., if you see as fit.
Let me know if another time will be better.

Joshua Bush | GOC III
Office of Inspector General
Public Records Unit
Department of Corrections
(850) 717-3421 | Office
(850) 414-0953 | Fax

From: Robert Teel

Hello Ms. Houpt and Mr. Bush,

My apologies for the delay. It was occasioned by unforeseen circumstances. I will try to call next week.

Sincerely,
Robert Teel

From: Department of Corrections

Mr. Teel:

Since we have not heard from you for the past month and a half, we closing your request tomorrow.

[FDC Seal_Digital (2)]

Dianne H. Houpt
Public Information Specialist
Florida Department of Corrections
Office of General Counsel, Public Records Unit
501 South Calhoun Street
Tallahassee, Florida 32399-2500
PHONE: (850) 717-3615
FAX: (850) 922-4355
EMAIL: dianne.houpt@fdc.myflorida.com<mailto:dianne.houpt@fdc.myflorida.com>

CONFIDENTIALITY NOTICE: This message and any attachments are for the sole use of the intended recipient(s) and may contain confidential and privileged information that is exempt from public disclosure. Any unauthorized review, use, disclosure, or distribution is prohibited. If you have received this message in error, please contact the sender (by phone or reply by electronic mail) and then destroy all copies of the original message.

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