Email system documentation (Florida Highway Patrol)

Emma Best filed this request with the Florida Highway Patrol of Florida.
Tracking #

G237201-070918

Multi Request Email system documentation
Status
Completed

Communications

From: Emma Best


To Whom It May Concern:

Pursuant to the Florida Sunshine Law, I hereby request the following records:

Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system.

I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance.

As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I would request your response within ten (10) business days.

Sincerely,

Emma Best

From: Florida Highway Patrol

Thank you for your email. We appreciate the opportunity to assist you.
The Florida Highway Patrol is currently receiving a high volume of e-mails; however, we will make every effort to respond to your inquiry within five business days.
To assist you as quickly as possible, please review the following options:

· If you are reporting an emergency, please dial 911.

· If you are in need of roadway assistance or to report an impaired driver, please dial *FHP from your cellular phone.

· If you have a question regarding highway construction or traffic congestion, you may dial 511 for updated information or visit www.fl511.com<http://www.fl511.com>/.

· If you recently received a traffic citation in Florida and want to know if you are eligible to attend driver improvement school in lieu of points on your driving record, visit www.flhsmv.gov/dlcheck<http://www.flhsmv.gov/dlcheck>.

Thank you for contacting the Florida Highway Patrol.

Customer Service Center

Correspondence/Email Unit

Department of Highway Safety and Motor Vehicles

www.flhsmv.gov<http://www.flhsmv.gov>

[cid:image001.jpg@01CA16A0.626FC130]

From: Florida Highway Patrol

Dear Emma Best, Thank you for contacting the Florida Department of Highway Safety and Motor Vehicles. In accordance with section 119.07(1)(c), Florida Statutes, receipt of your public records request is hereby acknowledged. You substantially seek the following records: "Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system." Your public records request has been assigned Ref. # P234505-062218 for tracking purposes and been referred to the Office Of General Counsel for processing.
Respectfully yours,
STATE OF FLORIDA DEPARTMENT OF HIGHWAY SAFETY AND MOTOR VEHICLES
Working to Make A SAFER FLORIDA

From: Florida Highway Patrol

Dear Emma Best:

Please be advised that if you wish to submit a new request or check on the status of an already submitted request, you should visit the Records Center by clicking here. Description: TO: "HSMV Public Records Operations Center"[flhsmv@mycusthelp.net]Florida Highway PatrolSL Office115 S. Andrews AveFort Lauderdale, FL 33301July 9, 2018This is a follow up to a previous request:To Whom It May Concern:I wanted to follow up on the following Florida Sunshine Law request, copied below, and originally submitted on June 17, 2018. Please let me know when I can expect to receive a response, or if further clarification is needed.Thanks for your help, and let me know if further clarification is needed.Filed via MuckRock.comE-mail (Preferred): 56340-89578584@requests.muckrock.comUpload documents directly: https://www.muckrock.com/accounts/agency_login/florida-highway-patrol-828/email-system-documentation-florida-highway-patrol-56340/?uuid-login=3aff12d6-2a05-4d62-bad4-9ae8e9641123&email=flhsmv%40mycusthelp.net#agency-replyIs this email coming to the wrong contact? Something else wrong? Use the above link to let us know.For mailed responses, please address (see note):MuckRock NewsDEPT MR 56340411A Highland AveSomerville, MA 02144-2516PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.

From: Florida Highway Patrol

Good Afternoon Ms. Best,

The Department has performed a search to locate any records responsive to your request for "Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system." The department was unable to locate any records responsive to your request.

Please let me know if you have any questions.

Sincerely,

Kiara Guzzo
Public Records Coordinator
Office of General Counsel
Department of Highway Safety and Motor Vehicles
2900 Apalachee Parkway
Neil Kirkman Bldg., Room A432
Tallahassee, FL 32399-0504
Telephone: (850)617-3101

From: Florida Highway Patrol

--- Please respond above this line ---
Dear Ms. Best, Thank you for contacting the Florida Department of Highway Safety and Motor Vehicles. In accordance with section 119.07(1)(c), Florida Statutes, receipt of your public records request is hereby acknowledged. You substantially seek the following records: "Copies of any internal manuals, instructions, forms or checksheets for how the law enforcement agency processes records requests." Your public records request has been assigned Ref. # P239242-071718 for tracking purposes and been referred to the Office Of General Counsel for processing.
Respectfully yours,
STATE OF FLORIDA DEPARTMENT OF HIGHWAY SAFETY AND MOTOR VEHICLES
Working to Make A SAFER FLORIDA

From: Florida Highway Patrol

Attachments:
FHP_Public_Records.pdf (https://mycusthelp.com/FLHSMV/_cs/DownloadItemFile.aspx?iid=QSp24zgnljE=&fid=69@@12qGtV66t6m4J0RGxN7PRyG0ttmmatb/EpSOZ7nF/8=&cid=XCXHZb5kR9g=)
--- Please respond above this line ---
Dear Ms. Best, Thank you again for contacting the Florida Department of Highway Safety and Motor Vehicles. With regard to your public records request Ref. # P239242-071718, y ou substantially sought the following records: "Copies of any internal manuals, instructions, forms or checksheets for how the law enforcement agency processes records requests."
Attached is a copy of the records you requested. For your information below,  I have listed the link  to the Department's website with information about public records: https://www.flhsmv.gov/?s=public+records Accordingly, public records request Ref. # P239242-071718 is CLOSED.
Respectfully yours, Hattie Hattie Jones-Williams, CP Public Records Coordinator Office of General Counsel hattiejones-williams@flhsmv.gov (http://) STATE OF FLORIDA DEPARTMENT OF HIGHWAY SAFETY AND MOTOR VEHICLES
Working to Make A SAFER FLORIDA

From: Emma Best

Hi,

Thanks so much for your help with this request! I really appreciate it.

Sincerely,
Emma Best

From: Florida Highway Patrol

Dear Emma Best:

Please be advised that if you wish to submit a new request or check on the status of an already submitted request, you should visit the Records Center by clicking here. Description: TO: "HSMV Public Records Operations Center"[flhsmv@mycusthelp.net]Florida Highway PatrolSL Office115 S. Andrews AveFort Lauderdale, FL 33301July 30, 2018This is a follow up to request number G237201-070918:Hi,Thanks so much for your help with this request! I really appreciate it.Sincerely,Emma BestFiled via MuckRock.comE-mail (Preferred): 56340-89578584@requests.muckrock.comUpload documents directly: https://www.muckrock.com/accounts/agency_login/florida-highway-patrol-828/email-system-documentation-florida-highway-patrol-56340/?email=flhsmv%40mycusthelp.net&uuid-login=4efcc270-07bf-4afa-8655-370b6a9d0c27#agency-replyIs this email coming to the wrong contact? Something else wrong? Use the above link to let us know.For mailed responses, please address (see note):MuckRock NewsDEPT MR 56340411A Highland AveSomerville, MA 02144-2516PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.---On July 27, 2018:Attachments: FHP_Public_Records.pdf (https://mycusthelp.com/FLHSMV/_cs/DownloadItemFile.aspx?iid=QSp24zgnljE=&fid=69@@12qGtV66t6m4J0RGxN7PRyG0ttmmatb/EpSOZ7nF/8=&cid=XCXHZb5kR9g=)
City of XXXX
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