Email system documentation (El Paso Police Department)

Dear Emma Best:

Thank you for your interest in public records of the City of El Paso. Your request has been received and is being processed in accordance with Chapter 552 of Texas Government Code, the Public Information Act. Your request was given the reference number W054223-061918 for tracking purposes.
Records Requested: To Whom It May Concern:Pursuant to the Texas Public Information Act, I hereby request the following records:Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system.I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance.As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.The requested documents will be made available to the general public, and this request is not being made for commercial purposes.In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.Sincerely,Emma Best
Your request will be forwarded to the relevant City department(s) to locate the information you seek and to determine the volume and any costs associated with satisfying your request. You will be contacted about the availability and/or provided with copies of the records in question. PLEASE NOTE: The Texas Public Information Act does not require a governmental body to create new information, to do legal research, or to answer questions.
You can monitor the progress of your request at the link below and you'll receive an email when your request has been completed. Again, thank you for using the Public Information Center.
City of El Paso

To track your request and respond, visit the , then click on "View My Open Records Requests." Public Information Center (http://mygovhelp.info/ELPASO//_cs/supporthome.aspx?sSessionID=)

Dear Emma Best,
Thank you for registering with the City of El Paso Public Information Center. Below you will find your login and password. Please log in to the
Public Information Center to update any contact or password information and to track the progress of your request. (http://mygovhelp.info/elpaso/_cs/supporthome.aspx?sSessionID=)
Login: requests@muckrock.com
Password: >d@x"T2tr,os City of El Paso

This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.

--- Please respond above this line ---
June 26, 2018
VIA ELECTRONIC MAIL (requests@muckrock.com)Ms. Emma Best
MuckRock News, 411A Highland Ave
DEPT MR 56323
Somerville MA 02144
Re:  Open Record Request #
W054223-061918
Dear Emma Best:
Your request, received June 19, 2018, has been forwarded to me and is being treated as a request for records under the Texas Public Information Act (Tex. Gov't Code Ann. §552.001
et seq.).  You requested the following information:

"...To Whom It May Concern:Please click on the link below to view the City's response to your information request.  The documents are available in an electronic format; therefore, there will be no charge for this response and your request is now considered closed.
Pursuant to the Texas Public Information Act, I hereby request the following records:
Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system.
I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance.
As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.
Sincerely,
Emma Best".
The City of El Paso Public Information Center (http://mygovhelp.info/elpaso/_cs/supporthome.aspx?sSessionID=)
Sincerely,
Sandra L. Flores
Public Records Coordinator
City of El Paso
Office of the City Attorney
(915) 212-1118