Durham Police Department (NC): Social Media Records

Adam Steinbaugh filed this request with the Durham Police Department of Durham, NC.
Tracking #

22-725

Status
Completed

Communications

From: Adam Steinbaugh

To Whom It May Concern:

Pursuant to the North Carolina Public Records Law, I hereby request the following records:

With respect to the Facebook page located at http://www.facebook.com/DurhamPoliceDepartment and the Twitter account https://twitter.com/TheDurhamPolice, I request the below records.

An example of what each of these records look like is attached and available at https://www.documentcloud.org/documents/21579793-facebook-and-twitter-settings-examples. Examples of these records as produced by hundreds of other public entities may be found here: https://www.documentcloud.org/app?q=%2Bproject%3Asocial-media-censorship-s-45722%20sort%3A-created_at%20.

I request:

1. A copy of the full settings for the Facebook page, including records relating to the "Page Visibility," "Country Restrictions," "Age Restrictions," "Content Moderation," and "Profanity filter" settings. (For an example of this, see the first page of the examples at the above URL.) These records may be accessed through one of three processes:
The first option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/DurhamPoliceDepartment).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "General" on the lefthand side of the page.

The second option:
(a) Log in as an administrator of the page.
(b) Go to the following URL: https://www.facebook.com/DurhamPoliceDepartment/settings/?tab=settings.

The third option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/DurhamPoliceDepartment).
(c) Go to this URL: https://www.facebook.com/DurhamPoliceDepartment/settings/?tab=settings&ref=page_edit&section=download_your_page
(d) Click "Download your page"
(e) Select "HTML," "High," and "All time" in the available options.
(f) Make sure only the "Page profile information" and "Page settings" boxes are checked.
(g) Click "Request a download."
(h) When the information is ready to download, enter the password to download it.
(i) Press "confirm."
(j) Provide the files contained in the .zip file.

2. A copy of the list of banned people and pages. This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/DurhamPoliceDepartment).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "People and other Pages" on the lefthand side of the page.
(e) On the menu labeled "People who Like this Page," select "Banned People and Pages"

3. A copy of the list of "Page Roles." This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/DurhamPoliceDepartment).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "Page Roles" on the lefthand side of the page.

4. A copy of the lists of users blocked by the Twitter account. This list can be obtained through this process:
(a) Log into the account.
(b) Visit this URL: https://twitter.com/settings/blocked/all
(c) Visit this URL: https://twitter.com/settings/blocked/imported

5. Any policy concerning public use of or interaction with the Facebook and Twitter accounts.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.

Sincerely,

Adam Steinbaugh

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days.

Sincerely,

Adam Steinbaugh

From: Durham Police Department

Good afternoon,

Regarding the below request, please submit public records requests via the City of Durham NextRequest Portal. This will help ensure proper tracking and assignment of your request.

Next Request Portal Requests: https://cityofdurhamnc.nextrequest.com/requests/new

From: Durham Police Department

City of Durham, NC

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Documents have been released to you for record request #22-725:

* Blocked Account _ Facebook.pdf

* Blocked accounts _ Twitter.pdf

* Durham Police Department _ Facebook 1.pdf

* Facebook Page Transparency.pdf

* General Order 2032 R-2 Social Media.pdf

* Imported Blocked accounts _ Twitter.pdf

* Page Roles _ Facebook.pdf

* Settings & Privacy _ Facebook 2.pdf

Document links are valid for one month.
After June 11, you will need to sign in to view the document(s).

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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Durham, NC.<br></br><em>Technical support:</em> See our <a href='https://help.nextrequest.com/knowledge/requester-resources'>help page</a>

From: Durham Police Department

City of Durham, NC

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Record request #22-725 has been closed and published. The closure reason supplied was:

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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Durham, NC.<br></br><em>Technical support:</em> See our <a href='https://help.nextrequest.com/knowledge/requester-resources'>help page</a>

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