Durham County Social Media Monitoring

Narrative Arts filed this request with the Durham County of Durham, NC.
Submitted Jan. 30, 2017
Status
Completed

Communications

From: Working Narratives

Subject: Public Records Law Request: Durham County Social Media Monitoring

Email

To Whom It May Concern:

Pursuant to North Carolina Public Records Law (G.S. ยงยง 132-1 through 132-10), I hereby request the following documents:

1. All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to monitor social media;

2. All records that contain any information about the functioning of software designed to monitor social media that is used or has been used by Durham County;

3. All records regarding correspondence about or with a company that offers software designed to monitor social media, including but not limited to all correspondence about or with the companies Brightplanet, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, ZeroFOX and Social Sentinel;

4. All records regarding the policies that govern access to or use of software designed to monitor social media;

5. All training materials and all records used to instruct members of your agency in the proper use of software designed to monitor social media services or of the information such software is capable of accessing;

6. All records regarding the sharing with entities within or outside the Durham County of information obtained from or obtained by using software designed to monitor social media;

7. All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed to monitor social media.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I would request your response within ten (10) business days.

Sincerely,

Working Narratives

From: Khan, Briana L.

Subject: Public Information Request

Email

To Whom it May Concern:

Thank you for your interest in Durham County Government. Your questions have been noted and will be researched in a timely manner.

An update on the status of your initial request will be provided Friday, March 10, 2017. In the meantime, if there is additional information ready to share, it will be sent to you as soon as possible. I am working with multiple individuals and departments to complete your request(s).

Please let me know if you have any questions.

Kind regards,

BRIANA L. KHAN, MBA | Public Information Specialist

[Description: Description: W:\DC Logos\OFFICIAL WITH SEAL\COUNTY MANAGER\JPGS\DCO Official_County Manager.jpg]

bkhan@dconc.gov
200 East Main Street, Second Floor
Durham, North Carolina 27701
Office (919) 560-0003 | Fax (919) 560-0020

From: Public Information Office

Subject: Response to Public Information Request

Email

Hello,

Thank you for your interest in Durham County Government. This email is to serve as a response to your recent public information request. All responses to your questions have been answered and highlighted in yellow, in addition, the appropriate requested documents are attached. Please let me know if you have any further questions.

1. All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to monitor social media; Please see attached.

2. All records that contain any information about the functioning of software designed to monitor social media that is used or has been used by Durham County; We do not have any records relating to this request.

3. All records regarding correspondence about or with a company that offers software designed to monitor social media, including but not limited to all correspondence about or with the companies Brightplanet, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, ZeroFOX and Social Sentinel; We do not use any of these companies.

4. All records regarding the policies that govern access to or use of software designed to monitor social media; We do not have any policies that govern access to or use of software designed to monitor social media.

5. All training materials and all records used to instruct members of your agency in the proper use of software designed to monitor social media services or of the information such software is capable of accessing; We have no training materials related to this request.

6. All records regarding the sharing with entities within or outside the Durham County of information obtained from or obtained by using software designed to monitor social media; We have no records relating to this request.

7. All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed to monitor social media. Please see attached.
Thank you,

BRIANA L. KHAN, MBA | Public Information Specialist

[Description: Description: W:\DC Logos\OFFICIAL WITH SEAL\COUNTY MANAGER\JPGS\DCO Official_County Manager.jpg]

bkhan@dconc.gov
200 East Main Street, Second Floor
Durham, North Carolina 27701
Office (919) 560-0003 | Fax (919) 560-0020

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