DCSO Social Media Monitoring

Working Narratives filed this request with the Durham County Sheriff's Office of Durham, NC.

It is a clone of this request.

Status
Completed

Communications

From: Working Narratives

To Whom It May Concern:

Pursuant to North Carolina Public Records Law (G.S. §§ 132-1 through 132-10), I hereby request the following documents:

1. All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to monitor social media;

2. All records that contain any information about the functioning of software designed to monitor social media that is used or has been used by Durham County Sheriff's Department;

3. All records regarding correspondence about or with a company that offers software designed to monitor social media, including but not limited to all correspondence about or with the companies Brightplanet, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, ZeroFOX and Social Sentinel;

4. All records regarding the policies that govern access to or use of software designed to monitor social media;

5. All training materials and all records used to instruct members of your agency in the proper use of software designed to monitor social media services or of the information such software is capable of accessing;

6. All records regarding the sharing with entities within or outside the Durham County Sheriff's Office of information obtained from or obtained by using software designed to monitor social media;

7. All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed to monitor social media.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I would request your response within ten (10) business days.

Sincerely,

Working Narratives

From: Gibbs, Tamara B

Hello,

Thank you for contacting the Durham County Sheriff’s Office. This message is to acknowledge the receipt of your public records request.
We will follow up with an estimated date of completion and if necessary, additional questions or instructions.

Thank you,

Tamara Gibbs | Senior Public Information Officer

[LOGO Sheriffs Office]

510 South Dillard Street / PO Box 170
Durham, North Carolina 27702
Office (919) 560-0826 | Mobile (919) 748-1475
FAX (919)560-0891
pio@durhamsheriff.org<mailto:pio@durhamsheriff.org>

From: Gibbs, Tamara B

Hello,

Thank you for following up with the Durham County Sheriff’s Office. We want to assure you that your public records request submitted on January 30 via email is under review and being processed. The Sheriff’s Office follows G.S. 132-6(a) when responding to public records requests. The agency responds to public records requests “at reasonable times” and as “promptly as possible.”

Our public records process includes but is not limited to: locating the appropriate parties within the agency to fulfill your request, determining whether the agency is the custodian of the records requested, and if so, determining the staffing or resources required to complete the request. Additionally, the time required to process a request is also contingent upon other pending public records requests.

Again, thank you for following up on your request. We’ll provide an update on the status of your request soon.

Tamara Gibbs | Senior Public Information Officer

[LOGO Sheriffs Office]

510 South Dillard Street / PO Box 170
Durham, North Carolina 27702
Office (919) 560-0826 | Mobile (919) 748-1475
FAX (919)560-0891
pio@durhamsheriff.org<mailto:pio@durhamsheriff.org>

From: Gibbs, Tamara B

Hello,

This is an update on the status of your public records request. Please see the attachment for the agency’s partial response to your request.

If we can be of any further assistance, please let us know.

Tamara Gibbs | Senior Public Information Officer

[LOGO Sheriffs Office]

510 South Dillard Street / PO Box 170
Durham, North Carolina 27702
Office (919) 560-0826 | Mobile (919) 748-1475
FAX (919)560-0891
pio@durhamsheriff.org<mailto:pio@durhamsheriff.org>

From: Gibbs, Tamara B

Hello,

Attached is the Agency’s complete response to your initial public records request submitted in January and last updated on March 2, 2017.

If we can be of any further assistance, please let us know.

Tamara Gibbs | Senior Public Information Officer

[LOGO Sheriffs Office]

510 South Dillard Street / PO Box 170
Durham, North Carolina 27702
Office (919) 560-0826 | Mobile (919) 748-1475
FAX (919)560-0891
pio@durhamsheriff.org<mailto:pio@durhamsheriff.org>

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