FOI processing manuals, lists and instructions (Dallas Police Department)

RE: PUBLIC INFORMATION ACT REQUEST of 7/20/2018, Reference #D017816-072018

Dear Emma,

The Dallas Police Department received a public information request from you on 7/20/2018. Your request mentioned:
“Pursuant to the Texas Public Information Act, I hereby request the following records:

Copies of any internal manuals, instructions, forms or checksheets for how the law enforcement agency processes records requests.

I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.”

The information you requested will require additional time to retrieve depending upon the information you are requesting and the divisions, sections or units responsible for retrieving the responsive documents. Other factors affecting the processing of your request may include research, processing, redactions and copying. In compliance with the Government Code 552.221(d), the Open Records Unit anticipates the information may be provided from the date of this letter, by 10:00 am. within 20 business days

The Open Records Unit apologizes for this delay in fulfilling your request. If you need any information, please feel free to check the status of your request by selecting " View My Request" or you may contact the Open Records Unit by calling 214-671-3148. (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2Fjd7yEBnyu7aeNT4RCZYLhrrOZMTeHJB1dLwxjRmHjuUdrwJ9NFrhiJzphFrfvpJVrg-3D-3D_yXQYvYoQ-2FmSvRtftwsSuvRd3aA3Ptg1oHpx-2BL5uZNRsKxDyyB10o3F64Q35cL826SptZ9jKmZCZCrXrM9z3uSgTZUH6voNU0hlGVsjHr0DjcRnn8KL36cGRm9S4QXLU0zrMuJOVG1urKzX-2FExYWxFkMyc-2FqUFPQnkp9eVV0T0Ml6gYBu8vRbAckVL9Ba-2BMCXfYVp9DF9BMTLZvQj-2FJ44Qtq7B66oFFmmJnwrK880UsQ-3D)

Police Records Request - D017816-072018



Sincerely,

Dallas Police Department Open Records Unit To monitor the progress or update this request please log into the
Public Records Center. (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2Fjd7yEBnyu7aeNT4RCZYLhrqXSt5on0RcyFwHv9XyX4NYImkL7F3y8WTxHbmm-2FvOvdg-3D-3D_yXQYvYoQ-2FmSvRtftwsSuvRd3aA3Ptg1oHpx-2BL5uZNRsKxDyyB10o3F64Q35cL826SptZ9jKmZCZCrXrM9z3uSi-2B-2B6CIEOv761ZqEfZpsHte0Wc1cieC4p-2BvPqg71SYlMXhB6GEGaWJlPaiqQm76KDddT2FW66KL5bzDSCq6KpU9rHWlCm2HieSlvGHJ7iX3AtEdZiZcgVs5UEdCdB518bX6bT8kC7Okj0gCeBx9puQE-3D)
Track the issue status and respond at:
https://dallastx.govqa.us/WEBAPP//_rs/RequestEdit.aspx?rid=47813 (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2Fjd7yEBnyu7aeNT4RCZYLhroSKUyMPbsqB568bPAWNqAbM-2BosESVzFBRXLnskJwJGdRIeMneDbUIGM9-2FV0wTXNiw-3D_yXQYvYoQ-2FmSvRtftwsSuvRd3aA3Ptg1oHpx-2BL5uZNRsKxDyyB10o3F64Q35cL826SptZ9jKmZCZCrXrM9z3uSkb50duJZhIjmvzs6d-2BKN45o5Wm2cnlWOC3IU-2BIATBv83aGDc1FzaCies7oj-2B5YPsQSaGmEreC4AgLWToG-2BiYE8K2wpLGxSr2FQ3CSxXPH4dD3gKwYz2lTcxTGLzJ5BH-2B1bk9iL-2BipskupJ3QafzzHA-3D)

--- Please respond above this line ---

RE: PUBLIC INFORMATION ACT REQUEST of 7/20/2018, Reference #D017816-072018
Dear Emma,
The Dallas Police Department received a public information request from you on 7/20/2018. Your request mentioned:
“Pursuant to the Texas Public Information Act, I hereby request the following records:
Copies of any internal manuals, instructions, forms or checksheets for how the law enforcement agency processes records requests.
I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.”

This letter is to clarify what information that you are seeking from the Dallas Police Department.
CLARIFICATIONS
This letter requesting clarification is being made pursuant to Texas Government Code § 552.222.  Please be advised that if the Dallas Police Department does not receive a written response within sixty-one (61) days from the date of this letter, the underlying request for public information will be considered to have been withdrawn in accordance with § 552.222. Please respond in writing the following information: Please clarify which Record Department you are needing information on. We have a Open Record Department and Record Department.
You may provide a response by any of the following methods:
1. by replying to this electronic mail
2. by replying via the Public Information Request System
Upon receipt of your clarification, the Dallas Police Department will further respond to your Public Information Act Request as required by law, including providing you with an estimate of costs associated with producing the requested records.
Sincerely,
Dallas Police Department Open Records Unit To monitor the progress or update this request please log into the
Public Records Center. (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2Fjd7yEBnyu7aeNT4RCZYLhrp9p4sFvx-2BiV8tZa33PQGjzyUAMg1U-2FnVTlvRT0MsJMrBl480iuaK8Mq3o5t7oPuJw-3D_yXQYvYoQ-2FmSvRtftwsSuvRd3aA3Ptg1oHpx-2BL5uZNRsKxDyyB10o3F64Q35cL826Y7-2FEYdzUF5LaiKdLAk3LRrRSWPPl-2BnF95we-2FAvB0efO2PJqyrrkgurUf0Dj8Sc1lO5xpp5-2FY5ZsX7fV8f-2Ficf-2B4MRpd9csj8BTuBaXgdLpdlvf528revmUX0zDcrj0G3o-2Fm-2FNcvq-2FdBn-2B4k0yuSv7LOrwYSYsYlm-2FYl72ceS8LI-3D)

Dear Emma,
We received your request for password assistance on 08/30/2018 10:08 AM. Below is your temporary password. Please use it to access your account online. When you access your account, please create a permanent password that only you can remember. Login: requests@muckrock.com Temporary Password: c39f9d5809
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RE: PUBLIC RECORDS REQUEST of July 20, 2018, PIR Reference # D017816-072018.
Dear Emma Best,
We have prepared invoice number INV18-D017816-1 for your Public Records requested by you on July 20, 2018 with Request Number D017816-072018.
Pursuant to section 552.2615 of the Government Code, your request will be considered automatically withdrawn if you do not notify us in writing within 10 business days from the date of this statement that you:
a. Accept the charges and agree to pay;
b. Modify your request; or
c. Have sent to the Cost Rules Administrator at the Office of the Attorney General a complaint alleging that you have been overcharged for being provided with a copy of the public information.

Please make your payment via our online portal or in person.
Respectfully,
Open Records Unit DPD

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--- Please respond above this line ---
What address do you want the CD that contains the documents sent to?
To monitor the progress or update this request please log into the
Public Records Center. (https://u4037834.ct.sendgrid.net/wf/click?upn=L5asTq9oAWi6tKrRmhm-2Fjd7yEBnyu7aeNT4RCZYLhrp9p4sFvx-2BiV8tZa33PQGjzyUAMg1U-2FnVTlvRT0MsJMrBl480iuaK8Mq3o5t7oPuJw-3D_yXQYvYoQ-2FmSvRtftwsSuvRd3aA3Ptg1oHpx-2BL5uZNRsKxDyyB10o3F64Q35cL826zrgJrbJEuQDnEA1R-2BA8HZocd91anvj27QkUsXg60DnmjqwtHiMikv0JGe8RI1yyszxVNJKV9FsH245bfhXVSOrwIPPVE530-2FIu-2FM6bl2ZVzx-2Bve-2Bxfix5P4gXnqK8MGscL5LgAC-2F-2FWABblpkvom1YloqiRSN0jS7o4A1Ne2hSkhYZlOy3ZejJuyrdVdzucBg)

Hello,

Unfortunately your email was not recognized and has not been routed accordingly.  Please be advised that if you wish to submit a new request or check on the status of an already submitted request, you should visit the Description: TO: "DALLASTX Support"[dallastx@mycusthelp.net]

Dallas Police Department
Texas Public Information Act Office
1400 South Lamar Street
Dallas, TX 75215
October 30, 2018
This is a follow up to request number D017816-072018:
To Whom It May Concern:
I wanted to follow up on the following Texas Public Information Act request, copied below, and originally submitted on July 14, 2018. Please let me know when I can expect to receive a response. You had assigned it reference number #D017816-072018.
Thanks for your help, and let me know if further clarification is needed.
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
Upload documents directly: https://www.muckrock.com/accounts/agency_login/dallas-police-department-4330/foi-processing-manuals-lists-and-instructions-dallas-police-department-58299/?email=dallastx%40mycusthelp.net&uuid-login=7c2be9c3-fd08-4f33-bcc5-eae4349df991#agency-reply
Is this email coming to the wrong contact? Something else wrong? Use the above link to let us know.
For mailed responses, please address (see note):
MuckRock News
DEPT MR 58299
411A Highland Ave
Somerville, MA 02144-2516
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
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On Oct. 15, 2018:

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