Clearwater Ring

Dear Caroline Haskins:

Thank you for your interest in public records of the Clearwater Police Department. Your request has been received and is being processed.  Your request was received in this office on 10/1/2019 and given the reference number W054033-100119 for tracking purposes.
Records Requested: To Whom It May Concern:

Pursuant to the Florida Sunshine Law, I hereby request the following records:

Public reports state that this police department has partnered with Ring, Amazon’s home security company. (https://blog.ring.com/2019/08/28/working-together-for-safer-neighborhoods-introducing-the-neighbors-active-law-enforcement-map/) These partnerships involve an exchange: Law enforcement gets access to Ring’s “Law Enforcement Neighborhoods Portal.” The Law Enforcement Neighborhood Portal is a way that police can request Ring camera footage from people that use Neighbors, Ring has a "neighborhood watch" app.

Therefore, I hereby request the following records:

1) All instructional materials, presentations and presentation materials (including recorded video and audio, PowerPoint files, prepared remarks, and slides formats), and other guidance on the use of Ring devices and/or the Neighbors app. This includes A) any notes taken during meetings that discussed the use of Ring devices and/or the Neighbors app, B) any explanations (whether internally or externally generated) of how Ring devices and/or the Neighbors app work, and C) any other document that has been used to help explain the use of Ring devices and/or the Neighbors app to any party, including internal documentation, public relations materials, and executive summaries.

2) A copy of any privacy impact assessments, use policies, standard operating procedures, data retention policies, legal opinions, warranties, non-disclosure agreements, contracts, liability waivers, insurance agreements, Requests for Proposals, Responses to Requests for Proposal, Memorandums of Understanding, Letters of Interest, usage policies, or informal agreements between the police department and Ring.

3) A copy of any funding opportunity announcements, grant applications and grantor status/progress reports, reports to legislative bodies, annual reports that mention Ring or the Neighbors app, as well as audit records, including but not limited to security audits of the software, misuse reports, and reports to oversight bodies.

4) Any digital communications including but not limited to emails and text messages) as well as documents, (including but not limited to PDF, word processing, excel, and slide documents) that mention Ring or the Neighbors app.

5) Any digital communications (including but not limited to emails and text messages) with Ring representatives.

Please try to include any other miscellaneous documents that facilitate this police department's relationship with Ring that don't neatly fall neatly into the above categories.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes. It will be used in the course of reporting for Motherboard, VICE’s science and technology website (www.motherboard.vice.com).

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days.

Sincerely,

Caroline Haskins

Upload documents directly: https://https://www.muckrock.comhttps://www.muckrock.com/
You can monitor the progress of your request at this link Records Center and you'll receive an email when your request has been completed. Again, thank you for using the Clearwater Public Records Request Center. (https://u8387795.ct.sendgrid.net/wf/click?upn=Ow1KccipsoIsnXbuEgm-2FN1S4tM4w8iYVSnc4J-2F2aGZX5afTB1usi-2B039P-2Fyf9Pa70-2FsLXXigqK0NSwWRx0AXrKt9s15dyqOO3ErzZCBatrVlbmW5sjM12DO3s3GjVeTeqYkmbKuG87BoH3ZBdTS-2BPE77NkCU9Hxf8LKFPIsw4Ik-3D_B1aGm5MmaxvV3SHoBZDPZI5-2FPCA4Do4ofmCYRrtXaHL0fW5d-2B3n7MISPLLhvq4eGn-2BCxo70Wv8YRCp9aka9A-2BUoAsGJ1psrQzC3r82TgvPoWpIX0Y8dMeFOqd3z9zoBpQGAIHHl8F23BQiz99zN69rp72s2NWjXU246Y50TbQ9bv8BlPauQnPLC1TCqxLumtkQ10gA9SI5ICfdWz8RoXeIinzZ7lpGFrQgYv-2F-2BOEmy6MFuTXflYlP8x-2BBBm7Z-2BIZhk1PhUv1ZirS0nCBfeAK2LVG2AwhrZQcP4cEhmvKpl2bYLFLAOZvpMKAnq78-2BpSU7NJSp7emwEaxFEhnzHdbCv4SCZr-2BlbTbuPDuh7dhdXNlgd8OlrLIh1kShNzEIkiwuooyO9Bc6CIRvXuPDVh-2BfA-3D-3D)
Clearwater Police Records

Track the issue status and respond at: https://CLEARWATERFL.mycusthelp.com/webapp//_rs/RequestEdit.aspx?rid=54033 (https://u8387795.ct.sendgrid.net/wf/click?upn=Ow1KccipsoIsnXbuEgm-2FN-2BGOlvA4fue6WXSm2H5G7ig5fu6D1-2F9fnnPUtm2l3YcqcDkbiXlGXpghO-2B-2F9I2Y5Uo1ujQr3OubRVob6uYXoz8oKThdbtD38ldQwOae1gUrF_B1aGm5MmaxvV3SHoBZDPZI5-2FPCA4Do4ofmCYRrtXaHL0fW5d-2B3n7MISPLLhvq4eGn-2BCxo70Wv8YRCp9aka9A-2BUoAsGJ1psrQzC3r82TgvPoWpIX0Y8dMeFOqd3z9zoBpQGAIHHl8F23BQiz99zN69rp72s2NWjXU246Y50TbQ9bv8BlPauQnPLC1TCqxLumtkQ10gA9SI5ICfdWz8RoXeIinzZ7lpGFrQgYv-2F-2BOEmy6MFuTXflYlP8x-2BBBm7Z-2BIZrHXpdQMYCPY47sWJ5LkQT8h0eqRrOYdtH5a74761pJJ3pR-2Bw4KfOZlt3Z-2BmedeLmF9qO5TLXXKcch-2BFj0bnhdPdIk8BEjeHJx-2Fkv4SVXVpMSiNPI5FPuH6oHqwVrqIrqq4KIFLdYA4NaqD8jHxpFpA-3D-3D)

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In reviewing the details of your request, it has been identified as an 'extensive' request that requires records from sources outside of the Record Section and/or Police Department. We are currently contacting these other departments to collect an estimated time to complete their portion of your request. Once the time to complete is collected by all involved parties/departments, a follow up email will be provided with a cost estimate related to the efforts and time required to complete your request. At the time the estimate is provided, a deposit or full payment must be made prior to the work beginning on your request. We can also work with you to make any adjustments to your request that may reduce the costs to complete (from broad to specific, time frame, etc.).
Please contact us with any questions or refer to F.S. 119.071(4) regarding fees for inspecting or copying public records.
Thank you.
Clearwater Police Records
Office: 727-562-4441
To monitor the progress or update this request please log into "My Request Center" (https://u8387795.ct.sendgrid.net/wf/click?upn=Ow1KccipsoIsnXbuEgm-2FN-2BGOlvA4fue6WXSm2H5G7ig5fu6D1-2F9fnnPUtm2l3Ycq8qKPrAIkd4nOqeEQZMlyBjs475QNW2jKtWDC9laquNj37v4hK5tb3P-2F5trrtgAm3_B1aGm5MmaxvV3SHoBZDPZI5-2FPCA4Do4ofmCYRrtXaHL0fW5d-2B3n7MISPLLhvq4eGn-2BCxo70Wv8YRCp9aka9A-2BWCGlK3Cyf0x3CCtPgb-2BKpNSv19r1ZRWSdh-2B30Y0HGThuNzG0L9r7Di6mUhQmrAA1HaLt-2FK2onh1TJopw29saSP2JfJRcztemAsYtznq8Gm1ceXgcrdQ2kn1DEwCb7XL4L7Oyspu2knadwFedV6VrJ9jzouTUlF0ifH7RnmtGRJuocFd1MiprKUi419dguHtUdmGEAHkEqJg5x7b-2B2aOCiOOIM5Bycxx7Y-2FVuH7POXDA9upqDLnzwe3Si9fLBF1jgLSgIekr8wEbiUuEFr3YiF6gEAU9jSBbJoonIxuCrVGSSBlCANYuUtcLux8fJQpGlw-3D-3D)

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For items #4 and #5 of your request, please specific a time period for the electronic communications related to your request.
Thank you.
Dawn
To monitor the progress or update this request please log into "My Request Center" (https://u8387795.ct.sendgrid.net/wf/click?upn=Ow1KccipsoIsnXbuEgm-2FN-2BGOlvA4fue6WXSm2H5G7ig5fu6D1-2F9fnnPUtm2l3Ycq8qKPrAIkd4nOqeEQZMlyBjs475QNW2jKtWDC9laquNj37v4hK5tb3P-2F5trrtgAm3_B1aGm5MmaxvV3SHoBZDPZI5-2FPCA4Do4ofmCYRrtXaHL0fW5d-2B3n7MISPLLhvq4eGn-2BCxo70Wv8YRCp9aka9A-2BedtUrGjFUU8nlNqoS9FmtiGkxJyNB9FfKsIvonvwFaKgOu4W413Xyj0C-2FZKv6yFJDVvlaJnMo7gF8t9dknLdUk0fwJf37-2Bqu9Qy-2Bg46YkrQ-2BZpR6eKDPtPRZnIF7N0cnhgQjr23lsigJKRMPsYFzEW3mqyNUIVmTJPCQvohYSKbuM5ARlJxj0mjBu8ienuzgIz3ler-2Bd3H7oX2YV2RTX029mzroBLYjJPgj3YE8gczvi7DJIiX7hTMguw79KVnZ94TU85HwC9W-2FeOpwOGy2zFAVScoFr-2B3iOiYY1TvuWU2ZQNZoMyP3dL3vZe8NdbEYiw-3D-3D)

A fix is required to perfect the request.

Below you will find your current login and password information:
Login: requests@muckrock.com
Password: XA1VKQM8KQ8L
To monitor the progress or update this request please log into the My Request Center (https://CLEARWATERFL.mycusthelp.com/webapp/_rs/RequestEdit.aspx?rid=54033&coid=)

We received your record request on 10/1/2019 and sent to subsequent messages through our secure portal and certified mail that have gone unanswered. (Ref#W054033-100119)

On 10/7 we sent a notification that this was an extensive request and there is a likelihood that there will be a cost associated.
On 10/18 your request for digital communications and text messages require a time period to be specified. The time frame will determine the volume of records identified and cost associated.
On 10/22 we sent you a letter certified mail outlining the additional information needed (from 10/18) and needing to know a max amount you are willing to pay for the records. This certified letter was delivered and signed for on 10/26.

The record request indicated that the preferred means of delivery is electronic, an email was provided. As you can see from the above, we have made multiple attempts to make contact with you regarding your record request. Unfortunately, there has been no response to our communications, despite our efforts to communicate through your preferred means.

Therefore, a portion of your record request has been completed, at no cost. The Ring Agreement and Ring User Guide are attached. However, due to the lack of response to our communications, your record request is considered complete and closed.

If the records are still needed, please submit a new record request with the details required and responsive contact information in order to satisfy your request. A time frame is critical to determining the volume of records associated, which has a direct impact to any costs associated.

Thank you.
Dawn

Dawn Lazzaro
Police Records Manager
Clearwater Police Department
645 Pierce St., Clearwater FL 33756
O: 727-562-4455
C: 727-224-7217
F: 727-562-4415
Disclaimer: According to Florida Public Records Law, email correspondence to and from the City of Clearwater, including email addresses and other personal information, is public record and must be made available to public and media upon request, unless otherwise exempt by the Public Records Law.