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Water service shut-off numbers and restoration plan (Ohio) (Cincinnati Water Works)

Beryl Lipton filed this request with the Cincinnati Water Works of Cincinnati, OH.
Multi Request Water service shut-off numbers and restoration plan (Ohio)


From: Beryl Lipton

To Whom It May Concern:

Pursuant to the Ohio Open Records Law, I hereby request the following records:

• Any orders or guidance created and received by this office related to official directives on the provision of water to residents within this jurisdiction. This could include any executive orders or guidance created by another agency affecting this agency's responsibilities as they relate to water service.
• Any plans, procedures, reports, and guidance related to the cessation of water shut-offs imposed upon residences or individuals within this jurisdiction
• A spreadsheet or other dataset detailing all available segregable information (including relevant zip code) for residences or individuals without water service as of the day this state ordered its first declaration of emergency in response to COVID-19
• Any plans, procedures, reports, and guidance related to the restoration of water to residences or individuals within this jurisdiction
• A spreadsheet or other dataset detailing all available segregable information (including relevant zip code) for residences or individuals without water service as of April 27, 2020

If responsive portions of this request are housed by other agencies, your direction to the proper entities would be greatly appreciated.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days.


Beryl Lipton

From: Cincinnati Water Works

I wanted to let you know that we are working on your public records request. We are sorry for the delay and we be back in touch as soon as possible.

Thank you,
Lynette Whitteberry

From: Cincinnati Water Works

Mr. Lipton:

Greater Cincinnati Water Works response to your public records request, both attached and below, is in the content below blue. Please see the following in connection with particular portions of your request:

1. [cid:image002.png@01D6448E.093D85C0]

* Involuntary Disconnection is addressed in Cincinnati Municipal Code Sec. 401-93-A. (see: https://library.municode.com/oh/cincinnati/codes/code_of_ordinances?nodeId=TITIVPUUT_CH401WAWO<https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibrary.municode.com%2Foh%2Fcincinnati%2Fcodes%2Fcode_of_ordinances%3FnodeId%3DTITIVPUUT_CH401WAWO&data=02%7C01%7CLisa.Lane%40gcww.cincinnati-oh.gov%7Cb75d4ad8634445ba76c408d8121fad67%7C6f55bfd1366941fda0e3c98d56adb39f%7C1%7C0%7C637279275130753585&sdata=HRFXdWVqmOSUnTllpR%2FLxisw6e0gUnu3LAtqNDio99E%3D&reserved=0>).
* The attached order from the Cincinnati Mayor addresses suspension of late fees and shutoffs related to the COVID crisis.
* Attached are two Ohio EPA orders related to water shutoff that are being provided to you as a courtesy. Please note that as described in number 2 below, to the extent that this request is asking for orders from government agencies other than the City of Cincinnati that might be applicable to City residents or businesses, the request is overbroad under the Ohio Public records act. The City does not keep and is not required to provide the records of other government agencies. If you can identify a sender and City of Cincinnati recipient, we can search our files to determine if there is a specific record that meets this request.

1. The following requests are overbroad.

A proper public records request must fairly and specifically describe the records being sought, State ex rel. Carr v London Corr. Inst., 144 Ohio St. 3d 211 (2015); State ex rel. Zidonis v. Columbus State Community College, 133 Ohio St. 3d 122 (2012), so the public office can identify responsive records based on the manner in which it ordinarily maintains and accesses those records. State ex rel. Morgan v. Strickland, 121 Ohio St. 3d 600 (2009).

As written, the requests would require the City to interpret your intent rather than simply retrieve specific records. We would need greater specificity as to the information request to identify the records you are seeking, such as beginning and ending search dates, name of the sender/receiver of records. If you would like to revise your request to specifically identify the records being sought, the City will search for and retrieve any responsive records.

If you have questions regarding how the City keeps its records so that you can narrow your request, please let me know.

3. The following requests involve information exempted from disclosure under the Ohio Public Records Act
R.C. 149.43(A)(1)(aa) as usage information of customers of a municipally owned or operated public utility. The City does not provide shutoff information of customers because it is exempt usage information.

Lisa Lane

Cincinnati Water Works
Ohio Open Records Law Office
4747 Spring Grove Ave.
Cincinnati, OH 45232

June 17, 2020

This is a follow up to a previous request:

To Whom It May Concern:

I wanted to follow up on the following Ohio Open Records Law request, copied below, and originally submitted on April 27, 2020. Please let me know when I can expect to receive a response.

Thanks for your help, and let me know if further clarification is needed.

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PLEASE NOTE: This request was filed by a MuckRock staff reporter. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.