ShotSpotter support logs
| Tracking # |
P682779-081721 |
| Submitted | Aug. 2, 2021 |
| Est. Completion | None |
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Communications
From: Todd Feathers
To Whom It May Concern:
Pursuant to the Illinois Freedom of Information Act., I hereby request the following records:
1) All chat logs documenting customer support/service conversations between department personnel and ShotSpotter employees since Jan. 1, 2020. These logs can easily be extracted from the department's ShotSpotter Respond system.
I ask that all fees be waived as I am a journalist and intend to use the requested records to publish articles in the public interest. In the event you choose to impose fees, I request a detailed breakdown of the fees, including the hourly wage of each employee involved and an explanation justifying the employee hours required to fulfill the request.
Should you choose to reject this request or redact portions of it, I ask that you provide a detailed breakdown of the statutory exemptions and associated case law underlying your decision to withhold each/any portion from public review.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.
Sincerely,
Todd Feathers
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Illinois Freedom of Information Act. request, copied below, and originally submitted on Aug. 2, 2021. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Chicago Police Department
Good Morning,
Thank you for your request. Have you received a reference number or a confirmation email concerning this request? Thank you for your time
Thank you,
Officer Anthony Fabian
Chicago Police Department
Legal Affairs Division (FOIA Department)
This message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is PRIVILEGED, CONFIDENTIAL AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering that message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this document is strictly prohibited.
From: Todd Feathers
Hello,
No, I have not yet received a reference number for this request, which I submitted August 3.
Todd
From: Chicago Police Department
Dear Todd:
Thank you for your interest in information from the Chicago Police Department. Your FOIA request has been received and is being processed. Your FOIA Center reference number for tracking purposes is: P682779-081721
You have requested the following records: 1) All chat logs documenting customer support/service conversations between department personnel and ShotSpotter employees since Jan. 1, 2020. These logs can easily be extracted from the department's ShotSpotter Respond system.
Chicago Police Department (CPD) responds to all public records requests in accordance with the Illinois Freedom of Information Act (FOIA), 5 ILCS 140/1 et seq. If further time is needed to assemble and copy all documents responsive to your FOIA request, we will contact you with a time estimate and a request to extend. You can monitor the progress of your request at the link below and you’ll receive an email when your request has been completed. Thank you for using the Chicago FOIA Center.
To monitor the progress or update this request please log into the Chicago Public Safety Record System. (https://u8387778.ct.sendgrid.net/ls/click?upn=6HtRfOYLt5fXvpttM-2FU1HQBImk7-2Bynhw89FmPm6yuaWA2VNOGXqkGvBvgX8E6PTU-2FTGLLeihSKa-2FZeOfyYT8S1c6SaJWAscQUUnn9VbVIJjqJp3QH17ATix1Bo8hNidZLP9-_5cQgn-2FB02g-2BQHNgjOV3Dhtc5cQKS6I0HSMD3T2LWDLfHsvvEguK44AS14rq0y5MTM3XjKH03yjsPO1yXetHnJoSoNIrkC4VlJ1DZW9lv3IDcldo3ybWgba71g0J8DK-2BOLD8Ejq-2F-2BDD7IJLFi-2BdmbpOEoJVP3zMEdnnCW0eholFwdxhXZ5e2HrGZdOstGrzvI20qsO35XMj-2BU3zj9pr-2FfT8uu5GKHUbUK5E-2BbO-2BgPEHam0JYmYlAZYsGa9F3BSaunwSOwQTyotNk9AGT0EWX9M0iPeW-2BnQ5GEqitlFt0dkPNi1afOiX5OI7W9mYY09x-2B4xzZse7GqPHeiLADUWUKYuY-2FLYJEsSryW6cF3ZSZuN88NVUq31PxbKBtB89oXIZK7-2FJ-2BF3vlLUaiWCHhdWg7yRA-3D-3D)
From: Chicago Police Department
Good Morning,
Your request has been processed with a reference number of P682779-081721 and has been forwarded to an assigned FOIA officer. You can expect a response in a timely manner. Have a great day.
This message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is PRIVILEGED, CONFIDENTIAL AND EXEMPT FROM DISCLOSURE UNDER APPLICABLE LAW. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering that message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this document is strictly prohibited.
From: Chicago Police Department
--- ---
Good afternoon, Re: ShotSpotter Customer Support Conversations Your request has been forwarded to the Information Services Division for review. This request might be burdensome under 5 ILCS 140/3(g) and may require alteration to make it more manageable. There is need for consultation, which shall be concluded with all practicable speed, with another public body or among two or more components of a public body having a substantial interest in the determination or in the subject matter of the request. It is therefore necessary to extend the time for response by five business days, as permitted by 5 ILCS 140/3(e). G. Rubenstein, FOIA Officer
From: Chicago Police Department
--- ---
Good afternoon, Re: ShotSpotter Customer Support Conversations I'm awaiting search results from the Information Services Division. The Department is seeking an extension of ten business days to properly process your request. I will keep you updated, or feel free to message back with any questions or concerns. G. Rubenstein, FOIA Officer
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Illinois Freedom of Information Act. request, copied below, and originally submitted on Aug. 2, 2021. Please let me know when I can expect to receive a response. You had assigned it reference number #P682779-081721.
Thanks for your help, and let me know if further clarification is needed.
From: Chicago Police Department
Hello,
Unfortunately your email was not recognized and has not been routed accordingly. Please be advised that if you wish to submit a new request or check on the status of an already submitted request, you should visit the Description: TO: "Chicago Public Safety"[chicagops@govqa.us]
Chicago Police Department
FOIA Office
Records Inquiry Section, Unit 163
3510 South Michigan Avenue
Chicago, IL 60653
September 15, 2021
This is a follow up to request number P682779-081721:
To Whom It May Concern:
I wanted to follow up on the following Illinois Freedom of Information Act. request, copied below, and originally submitted on Aug. 2, 2021. Please let me know when I can expect to receive a response. You had assigned it reference number #P682779-081721.
Thanks for your help, and let me know if further clarification is needed.
View request history, upload responsive documents, and report problems here:
https://www.muckrock.com/
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock News
DEPT MR 117068
411A Highland Ave
Somerville, MA 02144-2516
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
---
On Aug. 31, 2021:
Subject: Non-Commercial Police FOIA Request :: P682779-081721
[NAMEORGANIZATION]
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.
From: Chicago Police Department
--- ---
Good morning, Re: ShotSpotter Customer Support Conversations I'm awaiting search results from the Information Services Division. I will keep you updated, or feel free to message back with any questions or concerns. G. Rubenstein, FOIA Officer
From: Chicago Police Department
--- ---
Good morning, Re: ShotSpotter Customer Support Conversations I'm awaiting search results from the Information Services Division. I will keep you updated, or feel free to message back with any questions or concerns. G. Rubenstein, FOIA Officer
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Illinois Freedom of Information Act. request, copied below, and originally submitted on Aug. 2, 2021. Please let me know when I can expect to receive a response. You had assigned it reference number #P682779-081721.
Thanks for your help, and let me know if further clarification is needed.
From: Chicago Police Department
Hello,
Unfortunately your email was not recognized and has not been routed accordingly. Please be advised that if you wish to submit a new request or check on the status of an already submitted request, you should visit the Description: TO: "Chicago Public Safety"[chicagops@govqa.us]
Chicago Police Department
FOIA Office
Records Inquiry Section, Unit 163
3510 South Michigan Avenue
Chicago, IL 60653
October 19, 2021
This is a follow up to request number P682779-081721:
To Whom It May Concern:
I wanted to follow up on the following Illinois Freedom of Information Act. request, copied below, and originally submitted on Aug. 2, 2021. Please let me know when I can expect to receive a response. You had assigned it reference number #P682779-081721.
Thanks for your help, and let me know if further clarification is needed.
View request history, upload responsive documents, and report problems here:
https://www.muckrock.com/
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
For mailed responses, please address (see note):
MuckRock News
DEPT MR 117068
411A Highland Ave
Somerville, MA 02144-2516
PLEASE NOTE: This request is not filed by a MuckRock staff member, but is being sent through MuckRock by the above in order to better track, share, and manage public records requests. Also note that improperly addressed (i.e., with the requester's name rather than "MuckRock News" and the department number) requests might be returned as undeliverable.
---
On Oct. 4, 2021:
Subject: Non-Commercial Police FOIA Request :: P682779-081721
[NAMEORGANIZATION]
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.
From: Chicago Police Department
--- ---
Attached please find CPD's response to your FOIA
Files
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