Police social media monitoring contracts/manuals (Chicago Police Department)

Todd Feathers filed this request with the Chicago Police Department of Chicago, IL.
Tracking #

P584940-060920

Multi Request Police social media monitoring contracts/manuals
Est. Completion None
Status
Fix Required

Communications

From: Todd Feathers


To Whom It May Concern:

Pursuant to the Illinois Freedom of Information Act., I hereby request the following records:

1) Copies of all department contracts for services that provide social media monitoring capabilities. This includes, but is not limited to, tools that allow the department to monitor social media posts within a certain geographic area (commonly known as geofencing), set flags that generate automatic alerts/reports when certain terms are included in posts, analyze social media to determine which users interact with each other (for instance, creating social network maps/circles). This request should be construed to include tools such as Thompson Reuters CLEAR, which provides additional services beyond social media monitoring.

2) Copies of all technical specifications, user manuals, handbooks, instructions or comparable documents for the above mentioned tools.

I ask that all fees be waved as I am a journalist (examples of my work can be found at toddfeathers.com) and I intend to use the requested records to publish articles in the public interest.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.

Sincerely,

Todd Feathers

From: Chicago Police Department

Dear Todd:

Thank you for your interest in information from the Chicago Police Department. Your FOIA request has been received and is being processed. Your FOIA Center reference number for tracking purposes is: P584940-060920
You have requested the following records: 1) Copies of all department contracts for services that provide social media monitoring
capabilities. This includes, but is not limited to, tools that allow the department to monitor
social media posts within a certain geographic area (commonly known as geofencing), set
flags that generate automatic alerts/reports when certain terms are included in posts,
analyze social media to determine which users interact with each other (for instance,
creating social network maps/circles). This request should be construed to include tools
such as Thompson Reuters CLEAR, which provides additional services beyond social media
monitoring.

2) Copies of all technical specifications, user manuals, handbooks, instructions or
comparable documents for the above mentioned tools.
Chicago Police Department (CPD) responds to all public records requests in accordance with the Illinois Freedom of Information Act (FOIA), 5 ILCS 140/1 et seq.  If further time is needed to assemble and copy all documents responsive to your FOIA request, we will contact you with a time estimate and a request to extend. You can monitor the progress of your request at the link below and you’ll receive an email when your request has been completed. Thank you for using the Chicago FOIA Center.
To monitor the progress or update this request please log into the Chicago Public Safety Record System. (https://u8387778.ct.sendgrid.net/ls/click?upn=6HtRfOYLt5fXvpttM-2FU1HQBImk7-2Bynhw89FmPm6yuaWA2VNOGXqkGvBvgX8E6PTU-2FTGLLeihSKa-2FZeOfyYT8S8mCJU3Gz-2FroS2OG53JHjL3T2kiGQN3tmN7zjNlO6Aho_5I4_GtEpK6mR-2FGgzf31FzkAKmpP6u7y7FNZezhRmMZHbvg-2Bh7bTvnS-2BdiiaGsvOKEPXhx-2BtRHY-2Bdz8k4tJdG8Bs5rhv2Vc4SlZjYpEzFwOpU9WERf-2BchUXg3azuUPMSGc-2FuMAoQEizEQcjZvSi2ARbh-2FY-2BPQUbcQ9iZ2y106p47ODQk8KG6IBxQ9R6idwFdg755mXHRVBHHLAnCkQ9WSCZI-2FHCADndfOdk3VpVwax78Ns3nDqLq8zTnT9rAi3v1HfhaDi-2FH87qP-2B5m7mWlH8DGR185uIpyTu2TD5jG48635L6yjp9s29ySbW-2FmJDlYmfTDi3E-2FnDJ-2BGsstP7zK4iGu7B7nbm3gJPj8c6dVR7A6V70tfhG-2Bj78uLgE7hqbcnBqJO4)

From: Chicago Police Department

Attachments:
Police_-_5_Day_Extension_Letter_19_692020.pdf (https://u8387778.ct.sendgrid.net/ls/click?upn=6HtRfOYLt5fXvpttM-2FU1HQBImk7-2Bynhw89FmPm6yuaXuCPDmqJYvRk2B47aEBbNS7w8Zw1ahmZAaRtJcdkbt0oEjJkKTXOfFP2ts4qbeyI6X09jEu3Rkj8xm2v4NrGZkMPUbm74GmlKstsn2x-2Fo4yj2zlSoThuidRj1rNd3hW4gCdTTqW7npzsE87TcT5pgsyZZKrYQoHzfQ2qHfvlaxuQ-3D-3Dc4NY_GtEpK6mR-2FGgzf31FzkAKmpP6u7y7FNZezhRmMZHbvg-2Bh7bTvnS-2BdiiaGsvOKEPXhx-2BtRHY-2Bdz8k4tJdG8Bs5rvP4aUIz236E-2F4hZ1Un7k2204CXtvPORekSYXhL-2BEy6wANecN3XVKDfi4rnPLiZQVdYjrk-2BG-2BYURIBd3qieKjyf5djzufnieJRby5z-2F4hXF2JysSJvcJ2-2FUkR2MWcqamZse4x7l-2FQd0-2FsAVtqB1BhnmvPNSRPPm8zQPaf2DJfCqNv-2Bl5XCc7x5xA7Xsv63JoI851GmNNmr8nUv2PNabIypudRDJYpyT59m7qkMbjkXwNX84FaWCLirwPeAJN65G1KOVuARZbWAkdXHYu1-2FVjPef57-2BflpeHDYf6z-2Fluf5Cnp)

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Please see attached document.
Thank you,

From: Chicago Police Department

Attachments:
P584940_letter.pdf (https://u8387778.ct.sendgrid.net/ls/click?upn=6HtRfOYLt5fXvpttM-2FU1HQBImk7-2Bynhw89FmPm6yuaXuCPDmqJYvRk2B47aEBbNS7w8Zw1ahmZAaRtJcdkbt0oEjJkKTXOfFP2ts4qbeyI7jHXGkR9avrfAy3fYpxGarimD33N05MTRWbQ-2F1j8KDyXnDEa6FC8HCeJBQqqpZAkAUQyQAZgQHYqiBdCcOZ-2Bdxjig5DnO6MQl73GIyz3J4sA-3D-3DZal8_GtEpK6mR-2FGgzf31FzkAKmpP6u7y7FNZezhRmMZHbvg-2Bh7bTvnS-2BdiiaGsvOKEPXhx-2BtRHY-2Bdz8k4tJdG8Bs5rptL2vbe7bE32oPNGpbTv-2Bth42T7ws2uPgFPi8vC3jZ57f4D3Y7xa7qv55u4AXXPSpHbZ0O-2FO-2BeE84TP0cIHHgMv7A40Cx1w-2F2NMpGCovphctC-2BTHhOyyUi9l0aVEiEqIvr590wDJB1InG3XXigjKW3qsBK0yaytFHIfoiRyPRWvQ-2B7jr-2BZzpUHhHS3VY0CGUMorUW0bbE997EBrFL-2FWWElv2AbOPbVM-2F-2FT3Q95vOZtcL6zrApWb1xdTn0sSStDSZs-2FBOJa0z1198nC0N62pQSnd2O0dGiuiIX8LpwKSUAHn)

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Good morning,
Attached please find the Department's response to your recent FOIA request.
Sincerely,
Gary Rubenstein, FOIA Officer
Chicago Police Department

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