City of Chesapeake (VA): Social Media Records
| Tracking # |
R002975-050222 |
| Submitted | May 1, 2022 |
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Communications
From: Adam Steinbaugh
To Whom It May Concern:
Pursuant to the Virginia Freedom of Information Act, I hereby request the following records:
With respect to the Facebook page located at http://www.facebook.com/CityofChesapeake and the Twitter account https://twitter.com/AboutChesapeake, I request the below records.
An example of what each of these records look like is attached or available at https://www.documentcloud.org/documents/21579793-facebook-and-twitter-settings-examples. Examples of these records as produced by hundreds of other public entities may be found here: https://www.documentcloud.org/app?q=%2Bproject%3Asocial-media-censorship-s-45722%20sort%3A-created_at%20.
I request:
1. A copy of the full settings for the Facebook page, including records relating to the "Page Visibility," "Country Restrictions," "Age Restrictions," "Content Moderation," and "Profanity filter" settings, including any words or symbols associated with the "Content Moderation" filter. (For an example of this, see the first page of the examples at the above URL.) These records may be accessed through one of three processes:
The first option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "General" on the lefthand side of the page.
The second option:
(a) Log in as an administrator of the page.
(b) Go to the following URL: https://www.facebook.com/CityofChesapeake/settings/?tab=settings.
The third option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) Go to this URL: https://www.facebook.com/CityofChesapeake/settings/?tab=settings&ref=page_edit§ion=download_your_page
(d) Click "Download your page"
(e) Select "HTML," "High," and "All time" in the available options.
(f) Make sure only the "Page profile information" and "Page settings" boxes are checked.
(g) Click "Request a download."
(h) When the information is ready to download, enter the password to download it.
(i) Press "confirm."
(j) Provide the files contained in the .zip file.
2. A copy of the list of banned people and pages. This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "People and other Pages" on the lefthand side of the page.
(e) On the menu labeled "People who Like this Page," select "Banned People and Pages"
3. A copy of the list of "Page Roles." This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "Page Roles" on the lefthand side of the page.
4. A copy of the lists of users blocked by the Twitter account. This list can be obtained through this process:
(a) Log into the account.
(b) Visit this URL: https://twitter.com/settings/blocked/all
(c) Visit this URL: https://twitter.com/settings/blocked/imported
5. Any policy concerning public use of or interaction with the Facebook and Twitter accounts.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.
Sincerely,
Tom Nash, a citizen of Virginia, in coordination with Adam Steinbaugh.
From: Chesapeake City Police Department
Dear Tom Nash (via Muckrock):
Thank you for your interest in City of Chesapeake public records. Your request was submitted to this office on 5/2/2022 and given the reference number R002975-050222 for tracking purposes.
Records Requested: With respect to the Facebook page located at http://www.facebook.com/CityofChesapeake and the Twitter account https://twitter.com/AboutChesapeake, I request the below records.
An example of what each of these records look like is attached or available at https://www.documentcloud.org/documents/21579793-facebook-and-twitter-settings-examples. Examples of these records as produced by hundreds of other public entities may be found here: https://www.documentcloud.org/app?q=%2Bproject%3Asocial-media-censorship-s-45722%20sort%3A-created_at%20.
I request:
1. A copy of the full settings for the Facebook page, including records relating to the "Page Visibility," "Country Restrictions," "Age Restrictions," "Content Moderation," and "Profanity filter" settings, including any words or symbols associated with the "Content Moderation" filter. (For an example of this, see the first page of the examples at the above URL.) These records may be accessed through one of three processes:
The first option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "General" on the lefthand side of the page.
The second option:
(a) Log in as an administrator of the page.
(b) Go to the following URL: https://www.facebook.com/CityofChesapeake/settings/?tab=settings.
The third option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) Go to this URL: https://www.facebook.com/CityofChesapeake/settings/?tab=settings&ref=page_edit§ion=download_your_page
(d) Click "Download your page"
(e) Select "HTML," "High," and "All time" in the available options.
(f) Make sure only the "Page profile information" and "Page settings" boxes are checked.
(g) Click "Request a download."
(h) When the information is ready to download, enter the password to download it.
(i) Press "confirm."
(j) Provide the files contained in the .zip file.
2. A copy of the list of banned people and pages. This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "People and other Pages" on the lefthand side of the page.
(e) On the menu labeled "People who Like this Page," select "Banned People and Pages"
3. A copy of the list of "Page Roles." This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "Page Roles" on the lefthand side of the page.
4. A copy of the lists of users blocked by the Twitter account. This list can be obtained through this process:
(a) Log into the account.
(b) Visit this URL: https://twitter.com/settings/blocked/all
(c) Visit this URL: https://twitter.com/settings/blocked/imported
5. Any policy concerning public use of or interaction with the Facebook and Twitter accounts.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.
Your request will be forwarded to the relevant department(s) to locate the information you seek and to determine the volume and any costs associated with satisfying your request. You will be contacted about the availability and/or provided with copies of the records in question. PLEASE NOTE: The Virginia Freedom of Information Act does not require a governmental body to create new information, to do legal research, or to answer questions.
You can monitor the progress of your request at the link below and you'll receive an email when your request has been completed. Again, thank you for using the Chesapeake FOIA Portal.
City of Chesapeake
You can monitor the progress of your request in Chesapeake FOIA Portal. (https://u8387778.ct.sendgrid.net/ls/click?upn=6HtRfOYLt5fXvpttM-2FU1HY1jgkPm4A-2FrFkix6OFcjiCGNk1L66aWq-2BHNFY37-2FgDptjPaVcq-2BNpoLvRJ4tUR2UVipRCnvyH2P99-2BYa3K7YoOblPSE5X3TXk7iOYzlpIuky1iQ_wk053ZB7D3GSW-2BUF8p8nocsxpg2aadsInDp2K94Gi17LWm6xEj1PbeyFNCdEGdGHS0m2oq0xqfbUnFOkncDUNeYPxarbZHcHOoT-2BANAnJ-2FG-2FkNhnzTp-2BJL9Yxj4zKrjwjbbWfn5Tc0lwFVUbGSH1eg8nShvrymY9bnlkGkIkwBxKIfvjf2hm-2FhuUZBldRrCB-2FYTGNMCs3rgDOinjAPXpX-2FNY-2Fp4IjBr66ou5o48CODU-3D)
From: City of Chesapeake
--- Please respond above this line ---
RE: Freedom of Information Request, Reference # R002975-050222
Dear Tom Nash (via Muckrock):
The City of Chesapeake received a Freedom of Information Request from you on 5/3/2022, for the following: “With respect to the Facebook page located at http://www.facebook.com/CityofChesapeake and the Twitter account https://twitter.com/AboutChesapeake, I request the below records.
An example of what each of these records look like is attached or available at https://www.documentcloud.org/documents/21579793-facebook-and-twitter-settings-examples. Examples of these records as produced by hundreds of other public entities may be found here: https://www.documentcloud.org/app?q=%2Bproject%3Asocial-media-censorship-s-45722%20sort%3A-created_at%20.
I request:
1. A copy of the full settings for the Facebook page, including records relating to the "Page Visibility," "Country Restrictions," "Age Restrictions," "Content Moderation," and "Profanity filter" settings, including any words or symbols associated with the "Content Moderation" filter. (For an example of this, see the first page of the examples at the above URL.) These records may be accessed through one of three processes:
The first option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "General" on the lefthand side of the page.
The second option:
(a) Log in as an administrator of the page.
(b) Go to the following URL: https://www.facebook.com/CityofChesapeake/settings/?tab=settings.
The third option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) Go to this URL: https://www.facebook.com/CityofChesapeake/settings/?tab=settings&ref=page_edit§ion=download_your_page
(d) Click "Download your page"
(e) Select "HTML," "High," and "All time" in the available options.
(f) Make sure only the "Page profile information" and "Page settings" boxes are checked.
(g) Click "Request a download."
(h) When the information is ready to download, enter the password to download it.
(i) Press "confirm."
(j) Provide the files contained in the .zip file.
2. A copy of the list of banned people and pages. This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "People and other Pages" on the lefthand side of the page.
(e) On the menu labeled "People who Like this Page," select "Banned People and Pages"
3. A copy of the list of "Page Roles." This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "Page Roles" on the lefthand side of the page.
4. A copy of the lists of users blocked by the Twitter account. This list can be obtained through this process:
(a) Log into the account.
(b) Visit this URL: https://twitter.com/settings/blocked/all
(c) Visit this URL: https://twitter.com/settings/blocked/imported
5. Any policy concerning public use of or interaction with the Facebook and Twitter accounts.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.” However, the Virginia Freedom of Information Actonly affords access to public records to citizens of Virginia, and torepresentatives of media that publish or broadcast in Virginia, pursuant toVirginia Code Section 2.2-3704(A). The address provided with the request is not a Virginia address. Accordingly, the City declines toassemble and provide the information you have requested.
If you have any questions concerning this response, please feel free to reply to this email.
Sincerely,
Monica Wilburn
Records/FOIA Manager
City Manager's Office
To monitor the progress or update this request please log into the Chesapeake FOIA Portal (https://u8387778.ct.sendgrid.net/ls/click?upn=6HtRfOYLt5fXvpttM-2FU1HY1jgkPm4A-2FrFkix6OFcjiCGNk1L66aWq-2BHNFY37-2FgDptjPaVcq-2BNpoLvRJ4tUR2UVipRCnvyH2P99-2BYa3K7YoOblPSE5X3TXk7iOYzlpIukIRWu_wk053ZB7D3GSW-2BUF8p8nocsxpg2aadsInDp2K94Gi17LWm6xEj1PbeyFNCdEGdGHZVzQ9ftolMmnnyM47YVlnG9AkHEPM4bgpFwEz-2F91jWjURaF5UVUsbMvqALh6pnUsIAJZJX5uxRNJIqgvvKh0EdUB2W72G7PGsFXbyRQa8KDizoq-2FqdvfNYFmLIVOg2Sgexcc3NWUyI3dbMb93K-2FD-2BGCHxFd7cSHjyB4ShNp5isXBIUuT7YsnPGx797LdSsz8)
From: Muckrock Staff
Hello,
Please find Tom Nash's proof of residency attached. Thank you!
[attachment redacted]
From: City of Chesapeake
Hello Tom Nash (via Muckrock),
You have responded to an unresponsive email.
Please be advised that if you wish to submit a public records request, update an existing request, or check the status of an already submitted request, you should visit the Public Records Center.
Thank you
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.
From: City of Chesapeake
Hello Tom,
This message is to notify you that your password for the Chesapeake FOIA Portal has changed. This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY
From: City of Chesapeake
--- Please respond above this line ---
Public Records Request created on May 02, 2022, Reference # R002975-050222
Dear Tom Nash (via Muckrock):
I am writing in response to your Freedom of Information Request, received on 5/3/2022, for the following: "With respect to the Facebook page located at http://www.facebook.com/CityofChesapeake and the Twitter account https://twitter.com/AboutChesapeake, I request the below records.
An example of what each of these records look like is attached or available at https://www.documentcloud.org/documents/21579793-facebook-and-twitter-settings-examples. Examples of these records as produced by hundreds of other public entities may be found here: https://www.documentcloud.org/app?q=%2Bproject%3Asocial-media-censorship-s-45722%20sort%3A-created_at%20.
I request:
1. A copy of the full settings for the Facebook page, including records relating to the "Page Visibility," "Country Restrictions," "Age Restrictions," "Content Moderation," and "Profanity filter" settings, including any words or symbols associated with the "Content Moderation" filter. (For an example of this, see the first page of the examples at the above URL.) These records may be accessed through one of three processes:
The first option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "General" on the lefthand side of the page.
The second option:
(a) Log in as an administrator of the page.
(b) Go to the following URL: https://www.facebook.com/CityofChesapeake/settings/?tab=settings.
The third option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) Go to this URL: https://www.facebook.com/CityofChesapeake/settings/?tab=settings&ref=page_edit§ion=download_your_page
(d) Click "Download your page"
(e) Select "HTML," "High," and "All time" in the available options.
(f) Make sure only the "Page profile information" and "Page settings" boxes are checked.
(g) Click "Request a download."
(h) When the information is ready to download, enter the password to download it.
(i) Press "confirm."
(j) Provide the files contained in the .zip file.
2. A copy of the list of banned people and pages. This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "People and other Pages" on the lefthand side of the page.
(e) On the menu labeled "People who Like this Page," select "Banned People and Pages"
3. A copy of the list of "Page Roles." This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "Page Roles" on the lefthand side of the page.
4. A copy of the lists of users blocked by the Twitter account. This list can be obtained through this process:
(a) Log into the account.
(b) Visit this URL: https://twitter.com/settings/blocked/all
(c) Visit this URL: https://twitter.com/settings/blocked/imported
5. Any policy concerning public use of or interaction with the Facebook and Twitter accounts.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires."
Due to staffing shortages, we are unable to produce the requested records within five business days from the date your request was received by the City. As such, this is to advise you that Section 2.2-3704(B)(4) of the Code of Virginia affords the City an additional seven business days to make the requested records available.
Thank you for your patience in awaiting this information. If you have any questions concerning this response, please feel free to reply to this email.
Sincerely, Monica Wilburn
Records/FOIA Manager
City Manager's Office
From: City of Chesapeake
--- Please respond above this line ---
RE: PUBLIC RECORDS REQUEST of May 02, 2022, Reference # R002975-050222.
Dear Tom Nash (via Muckrock),
The City of Chesapeake received a public information request from you on May 02, 2022. Your request mentioned: “With respect to the Facebook page located at http://www.facebook.com/CityofChesapeake and the Twitter account https://twitter.com/AboutChesapeake, I request the below records.
An example of what each of these records look like is attached or available at https://www.documentcloud.org/documents/21579793-facebook-and-twitter-settings-examples. Examples of these records as produced by hundreds of other public entities may be found here: https://www.documentcloud.org/app?q=%2Bproject%3Asocial-media-censorship-s-45722%20sort%3A-created_at%20.
I request:
1. A copy of the full settings for the Facebook page, including records relating to the "Page Visibility," "Country Restrictions," "Age Restrictions," "Content Moderation," and "Profanity filter" settings, including any words or symbols associated with the "Content Moderation" filter. (For an example of this, see the first page of the examples at the above URL.) These records may be accessed through one of three processes:
The first option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "General" on the lefthand side of the page.
The second option:
(a) Log in as an administrator of the page.
(b) Go to the following URL: https://www.facebook.com/CityofChesapeake/settings/?tab=settings.
The third option:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) Go to this URL: https://www.facebook.com/CityofChesapeake/settings/?tab=settings&ref=page_edit§ion=download_your_page
(d) Click "Download your page"
(e) Select "HTML," "High," and "All time" in the available options.
(f) Make sure only the "Page profile information" and "Page settings" boxes are checked.
(g) Click "Request a download."
(h) When the information is ready to download, enter the password to download it.
(i) Press "confirm."
(j) Provide the files contained in the .zip file.
2. A copy of the list of banned people and pages. This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "People and other Pages" on the lefthand side of the page.
(e) On the menu labeled "People who Like this Page," select "Banned People and Pages"
3. A copy of the list of "Page Roles." This record may be accessed in this manner:
(a) Log in as an administrator of the page.
(b) Navigate to the Facebook page (e.g., https://www.facebook.com/CityofChesapeake).
(c) On the lefthand side of the page, where it says "Manage Page," scroll to "Settings," located at the lefthand side of the bottom of the page.
(d) Click "Page Roles" on the lefthand side of the page.
4. A copy of the lists of users blocked by the Twitter account. This list can be obtained through this process:
(a) Log into the account.
(b) Visit this URL: https://twitter.com/settings/blocked/all
(c) Visit this URL: https://twitter.com/settings/blocked/imported
5. Any policy concerning public use of or interaction with the Facebook and Twitter accounts.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 5 business days, as the statute requires.”
The City of Chesapeake's Department of Public Communications has reviewed its files and has located responsive records to your request. Please log in to the Chesapeake FOIA Portal at the following link to retrieve the appropriate responsive documents. Public Records Request - R002975-050222
Profile pictures from employees' personal accounts have been redacted pursuant to Virginia Code Section 2.2-3705.1(1).
The Department of Public Communications has also noted that the blocked users were blocked due to repeated spamming and/or trolling, and have not requested access back.
If you have any questions, or wish to discuss this further, please respond to this email.
Sincerely, Monica Wilburn
Records/FOIA Manager
City Manager's Office
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