Email system documentation (Charlotte-Mecklenburg Police Department)

Emma Best filed this request with the Charlotte-Mecklenburg Police Department of Charlotte, NC.
Multi Request Email system documentation
Status
Rejected

Communications

From: Emma Best


To Whom It May Concern:

Pursuant to the North Carolina Public Records Law, I hereby request the following records:

Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system.

I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As such, as I have a reasonable expectation of publication and my editorial and writing skills are well established. In addition, I discuss and comment on the files online and make them available through non-profits such as the Internet Archive and MuckRock, disseminating them to a large audience. While my research is not limited to this, a great deal of it, including this, focuses on the activities and attitudes of the government itself. As such, it is not necessary for me to demonstrate the relevance of this particular subject in advance.

As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I would request your response within ten (10) business days.

Sincerely,

Emma Best

From: Charlotte-Mecklenburg Police Department

Hello,

This email serves as an acknowledgment of your public records request (#1523). I will forward your request to the appropriate department(s) for fulfillment. We intend to fulfill the request as expeditiously as possible.

Thank you,

Cheyenne Flotree
Citywide Records Program Manager
City of Charlotte/City Clerk's Office
600 East 4th Street, 7th Floor
Charlotte, NC 28202
P: 704.336.1266 C: 980.395.4466
cheyenne.flotree@charlottenc.gov

From: Charlotte-Mecklenburg Police Department

We are review your public records request you recently made to Charlotte, NC.

You request: "Documentation describing the email system(s) used by your agency, including the procedures and methods for performing searches of the email system."

Are you asking how a user searches for email or something else?

Randy Moulton
Chief Security Officer
Innovation and Technology
PH: 704-432-4010
City of Charlotte<http://www.charlottenc.gov/>

From: Emma Best

I'm looking for a general understanding of your email systems, specifically but not limited to how a user, or an administrator, searches email. The goal is to help facilitate future records requests by crafting them with the technical limits of your agency kept in mind.

Thanks!

From: Charlotte-Mecklenburg Police Department

We use MS Exchange for email server and MS Outlook for the client. Users use the search functionality within Outlook; an administrator uses a combination of built-in tools, a couple purchased tools and some custom code.

Is this what you are look for?

From: Charlotte-Mecklenburg Police Department

Hello,

In response to your public records request (#1523), we have determined that your request is exempt from public disclosure pursuant to NCGS 132-6.1(c). See text below.

"(c) Nothing in this section shall require a public agency to create a computer database that the public agency has not otherwise created or is not otherwise required to be created. Nothing in this section requires a public agency to disclose security features of its electronic data processing systems, information technology systems, telecommunications networks, or electronic security systems, including hardware or software security, passwords, or security standards, procedures, processes, configurations, software, and codes."

Kind regards,

Cheyenne Flotree
Citywide Records Program Manager
City of Charlotte/City Clerk's Office
600 East 4th Street, 7th Floor
Charlotte, NC 28202
P: 704.336.1266 C: 980.395.4466
cheyenne.flotree@charlottenc.gov

Files

There are no files associated with this request.