Social Media Monitoring, CSULB

Working Narratives filed this request with the California State University, Long Beach of California.

It is a clone of this request.

Est. Completion None
Status
No Responsive Documents

Communications

From: Nick Szuberla

To Whom It May Concern:

Pursuant to the California Public Records Act (California Government Code §§ 6250), I hereby request the following records:

1. All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to access information from social media services;

2. All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by your university;

3. All records regarding correspondence about or with a company that offers software designed to access information from social media services, including but not limited to all correspondence about or with the companies Brightplanet, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, ZeroFOX and Social Sentinel;

4. All records regarding the policies that govern access to or use of software designed to access information from social media services;

5. All training materials and all records used to instruct members of your university in the proper use of software designed to access information from social media services or of the information such software is capable of accessing;

6. All records regarding the sharing with entities outside the university of information obtained from or obtained by using software designed to access information from social media services;

7. All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed to access information from social media services.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.

Sincerely,

Nick Szuberla

From: Gene Wohlgezogen

RE: PRA REQUEST 16-054

Dear Nick Szuberla:

We received your California Public Records Act Request for the following records:

1. All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to access information from social media services;

2. All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by your university;

3. All records regarding correspondence about or with a company that offers software designed to access information from social media services, including but not limited to all correspondence about or with the companies Brightplanet, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, ZeroFOX and Social Sentinel;

4. All records regarding the policies that govern access to or use of software designed to access information from social media services;

5. All training materials and all records used to instruct members of your university in the proper use of software designed to access information from social media services or of the information such software is capable of accessing;

6. All records regarding the sharing with entities outside the university of information obtained from or obtained by using software designed to access information from social media services;

7. All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed to access information from social media services.

We have used our best efforts to conduct a reasonable search for the requested records, under Government Code §6253, and we were unable to locate any records that would be responsive to your request.

Please continue to direct all future Public Records Requests or questions directly to our office by email at iso@csulb.edu, FAX at (562) 985-2411, or to the below listed address.

Sincerely,

Gene Wohlgezogen, MPA, CISM
Asst. Information Security Officer
CSULB Information Security Management, Audit & Compliance
1250 Bellflower Boulevard, BH-372
Long Beach, CA 90840-0127
Phone: 562-985-4862
Fax: 562-985-2411

Please be aware, under California Public Record Act (Government Code § 6250-6270), all email sent by or to me on this state-owned e-mail account may be subject to public disclosure.

From: Gene Wohlgezogen

Good morning Nick,

I sent you our response on February 20, 2017 (attached).

Please let me know if you have additional questions.

Thank you,

Gene Wohlgezogen, MPA, CISM
Asst. Information Security Officer
CSULB Information Security Management, Audit & Compliance
1250 Bellflower Boulevard, BH-372
Long Beach, CA 90840-0127
Phone: 562-985-4862
Fax: 562-985-2411

Please be aware, under California Public Record Act (Government Code § 6250-6270), all email sent by or to me on this state-owned e-mail account may be subject to public disclosure.

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