MA jail/prison contracts/MOUs with JPay/Securus Technologies (Bristol County Sheriff's Office)

Beryl Lipton filed this request with the Bristol County Sheriff's Office of Bristol County, MA.
Tracking # 2017-ICFO-25447
Est. Completion June 9, 2017
Status
Fix Required

Communications

From: Beryl Lipton

To Whom It May Concern:

Pursuant to the Massachusetts Public Records Law, M.G.L. c.66, §10, I hereby request the following records:

All contracts (and their amendments) and memorandums of understanding entered into by this agency or any facility under its jurisdiction for all services, equipment, and activities involving/provided by/contracted for with JPay or its parent company Securus Technologies. Responsive materials should include but not be limited to:

• the initial Invitation to Bid, Request for Proposal, or equivalent call for contractors
• the responsive materials provided by the winning bidder
• all other vendor responses
• all evaluation material, scorecards, reports, and notes generated in the selection process
• the current contract
• all exhibits
• all amendments
• all commission reports for services utilized through JPay or Securus, containing all segregable data, including but not limited to commissions differentiated by service type, timeframe, etc.
• all related invoices related to installation, operation, and maintenance of equipment or services

I also request that, if appropriate, fees be waived as we believe this request is in the public interest, as suggested but not stipulated by the recommendations of the Massachusetts Supervisor of Public Records. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.

Sincerely,

Beryl Lipton

From: MuckRock

To Whom It May Concern:

Pursuant to the Massachusetts Public Records Law, M.G.L. c.66, §10, I hereby request the following records:

All contracts (and their amendments) and memorandums of understanding entered into by this agency or any facility under its jurisdiction for all services, equipment, and activities involving/provided by/contracted for with JPay or its parent company Securus Technologies. Responsive materials should include but not be limited to:

• the initial Invitation to Bid, Request for Proposal, or equivalent call for contractors
• the responsive materials provided by the winning bidder
• all other vendor responses
• all evaluation material, scorecards, reports, and notes generated in the selection process
• the current contract
• all exhibits
• all amendments
• all commission reports for services utilized through JPay or Securus, containing all segregable data, including but not limited to commissions differentiated by service type, timeframe, etc.
• all related invoices related to installation, operation, and maintenance of equipment or services

I also request that, if appropriate, fees be waived as we believe this request is in the public interest, as suggested but not stipulated by the recommendations of the Massachusetts Supervisor of Public Records. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.

Sincerely,

Beryl Lipton

From: Jonathan Darling

Please make all public records requests to lorrainerousseau@bcso-ma.org<mailto:lorrainerousseau@bcso-ma.org>

Thank you,

Jonathan Darling
Public Information Officer
Bristol County Sheriff’s Office
Office: 508-995-1311 ext. 2641
Cell: 508-328-8933
jonathandarling@bcso-ma.org

From: MuckRock

To Whom It May Concern:

Pursuant to the Massachusetts Public Records Law, M.G.L. c.66, §10, I hereby request the following records:

All contracts (and their amendments) and memorandums of understanding entered into by this agency or any facility under its jurisdiction for all services, equipment, and activities involving/provided by/contracted for with JPay or its parent company Securus Technologies. Responsive materials should include but not be limited to:

• the initial Invitation to Bid, Request for Proposal, or equivalent call for contractors
• the responsive materials provided by the winning bidder
• all other vendor responses
• all evaluation material, scorecards, reports, and notes generated in the selection process
• the current contract
• all exhibits
• all amendments
• all commission reports for services utilized through JPay or Securus, containing all segregable data, including but not limited to commissions differentiated by service type, timeframe, etc.
• all related invoices related to installation, operation, and maintenance of equipment or services

I also request that, if appropriate, fees be waived as we believe this request is in the public interest, as suggested but not stipulated by the recommendations of the Massachusetts Supervisor of Public Records. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.

In the event that fees cannot be waived, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 calendar days, as the statute requires.

Sincerely,

Beryl Lipton

From: Lorraine Rousseau

Ms. Lipton,

I’ve assembled the records that are responsive to your public records request. However, the records cannot be sent by email. Could you please provide a mailing address.

Thank you,
Lorraine

From: Beryl Lipton

Hi Lorraine,

Thank you so much for your help. The address for this particular request is:

MuckRock
DEPT MR 21502
411A Highland Avenue
Somerville, MA 02144

Thanks again!
Beryl

From: Lorraine Rousseau

Beryl,

My apologies. I just noticed that this request is still pending. Do you still want the records?

Lorraine

From: Lorraine Rousseau

Beryl,

I am writing you concerning your public records requests concerning ICE invoices (requests@muckrock.com) and for records concerning JPay and/or Securus (requests@muckrock.com).

With regard to the ICE invoices (requests@muckrock.com), I’ve encountered issues regarding the files I am redacting that will require more time than initially anticipated. The records that need redaction are lengthier and more numerous than I thought. Also, quite a few files I was provided are damaged or corrupt and I will have to try and get those files replaced. Also, I am on vacation next week and I will not be able to finalize your request before the end on business tomorrow (my last day before vacation starts); however, I will continue redacting while I’m off next week. Also, before I leave tomorrow, I will contact finance regarding the damaged files I have encountered so far so that they can work on replacing those files for me. I will be returning on June 6 so I should be able to finish the work that needs to be done and mail the flash drive containing the records to you by Friday June 9, 2017.

Also, with regard to your request for records concerning JPay and/or Securus (requests@muckrock.com), this request fell through the cracks. My apologies for the delay. While we do not have any contracts with or services provided by JPay, we do have a contract with Securus to provide inmate telephone services. Those records can be assembled fairly quickly, but they are too large to email. One record alone is 611 pages long. While I can mail these records to you, it will require doing so using a flash drive. My suggestion, if you agree, is to include these records on the flash drive containing the ICE invoices. But they would only go out during the week of June 6 as indicated above.

While I hope you agree to this delay, I just won’t be able to get these records out to you by tomorrow and want to communicate that to you. Also, while I am working on your requests, I am also working on numerous other public records requests received from MuckRock and other individuals and agencies that require my attention. I am the only staff member assigned to work on public records and have other duties and responsibilities to attend to as well. Since January, we’ve had an unusually high influx of public records requests that has delayed processing for most of them.

Please feel free to contact me if you have any questions. However, if I do not hear from you, I will assume you agree to this extension of time regarding both records requests discussed above.

Thank you,
Lorraine

Lorraine J. Rousseau, Esq.
Bristol County Sheriff’s Office
400 Faunce Corner Road
North Dartmouth, MA 02747
Tel. (508) 995-1311
Fax (508) 995-7835
lorrainerousseau@bcso-ma.org

From: MuckRock

Hello Lorraine,

Thank you so much for your thorough response. The extension of time is absolutely okay, and I hope you don't pollute the precious time you have during your vacation to relax with stress from work related to these requests. The urgency isn't that great, and I really hope you enjoy yourself instead. I'll look forward to hearing from you in June.

Thanks again for your help!

Best wishes,
Beryl

From: Lorraine Rousseau

Beryl,

Thank you. I appreciate your understanding.

Much appreciated!

Lorraine

From: Lorraine Rousseau

Beryl,

How are you? I’m back from vacation and have been working on the invoices. I’m pretty much done with redaction of the files I could work with. I’m given Finance a list of the 5 or 6 files that are damaged and that I could not open. Once I have them and redact the exempt info in them, I will be able to mail the flash drive out. Should be early next I believe.

Thank you for understanding,
Lorraine

From: Lorraine Rousseau

Beryl,

Flash drive with copies of ICE invoices and Securus records is going out in the mail. The records are on one flash drive, which is being mailed to:

Ms. Beryl Lipton
MuckRock
DEPT MR 20570
411A Highland Ave
Somerville, MA 02144-2516

You should receive by the end of the week I would think.

I’ve attached copies of my letters to you mailing the flash drive and records.

Thank you for your patience during this process,
Lorraine

Lorraine J. Rousseau, Esq.
Bristol County Sheriff’s Office
400 Faunce Corner Road
North Dartmouth, MA 02747
Tel. (508) 995-1311
Fax (508) 995-7835
lorrainerousseau@bcso-ma.org

From: Beryl Lipton

Hello Lorraine,

I still haven't received the flash drive. It was sent on June 20, correct?

Thanks so much for your patience.

Best wishes,
Beryl

From: Lorraine Rousseau

I mailed it on June 20 to:

Ms. Beryl Lipton
MuckRock
DEPT MR 20570
411A Highland Ave
Somerville, MA 02144-2516

This was the address that was included with your request for ICE invoices - requests@muckrock.com

The flash drive contained the records concerning Securus (requests@muckrock.com<mailto:requests@muckrock.com>) and the records concerning the ICE invoices (requests@muckrock.com<mailto:requests@muckrock.com>). The records were on the same flash drive.

Did you receive a flash drive containing the ICE invoice records?

If you didn’t receive any flash drive, please give me the correct address to mail another flash drive to.

Lorraine

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