Police social media monitoring contracts/manuals (Boston Police Department)

Todd Feathers filed this request with the Boston Police Department of Boston, MA.
Tracking #

B000830-060920

Multi Request Police social media monitoring contracts/manuals
Due June 19, 2020
Est. Completion None
Status
Awaiting Response

Communications

From: Todd Feathers


To Whom It May Concern:

Pursuant to the Massachusetts Public Records Law, I hereby request the following records:

1) Copies of all department contracts for services that provide social media monitoring capabilities. This includes, but is not limited to, tools that allow the department to monitor social media posts within a certain geographic area (commonly known as geofencing), set flags that generate automatic alerts/reports when certain terms are included in posts, analyze social media to determine which users interact with each other (for instance, creating social network maps/circles). This request should be construed to include tools such as Thompson Reuters CLEAR, which provides additional services beyond social media monitoring.

2) Copies of all technical specifications, user manuals, handbooks, instructions or comparable documents for the above mentioned tools.

I ask that all fees be waved as I am a journalist (examples of my work can be found at toddfeathers.com) and I intend to use the requested records to publish articles in the public interest.

I also request that, if appropriate, fees be waived as we believe this request is in the public interest, as suggested but not stipulated by the recommendations of the Massachusetts Supervisor of Public Records. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.

Sincerely,

Todd Feathers

From: Boston Police Department

Dear Todd Feathers
Thank you for your interest in public records of Boston Police Department. Your request has been received and is being processed. Your request was received in this office on 6/9/2020 7:36:18 AM and given the reference number B000830-060920 for tracking purposes.
If this is a media request, please contact the Office of Media Relations directly at 617.343.4520.
To Whom It May Concern:

Pursuant to the Massachusetts Public Records Law, I hereby request the following records:

1) Copies of all department contracts for services that provide social media monitoring capabilities. This includes, but is not limited to, tools that allow the department to monitor social media posts within a certain geographic area (commonly known as geofencing), set flags that generate automatic alerts/reports when certain terms are included in posts, analyze social media to determine which users interact with each other (for instance, creating social network maps/circles). This request should be construed to include tools such as Thompson Reuters CLEAR, which provides additional services beyond social media monitoring.

2) Copies of all technical specifications, user manuals, handbooks, instructions or comparable documents for the above mentioned tools.

I ask that all fees be waved as I am a journalist (examples of my work can be found at toddfeathers.com) and I intend to use the requested records to publish articles in the public interest.

I also request that, if appropriate, fees be waived as we believe this request is in the public interest, as suggested but not stipulated by the recommendations of the Massachusetts Supervisor of Public Records. The requested documents will be made available to the general public free of charge as part of the public information service at MuckRock.com, processed by a representative of the news media/press and is made in the process of news gathering and not for commercial usage.

I expect the request to be filled in an accessible format, including for screen readers, which provide text-to-speech for persons unable to read print. Files that are not accessible to screen readers include, for example, .pdf image files as well as physical documents.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.

Sincerely,

Todd Feathers

Upload documents directly: https://https://www.muckrock.comhttps://accounts.muckrock.com/accounts/login/?url_auth_token=AAAj3SmFwCqGc-tMmfYbORz2o9M%3A1jicUE%3AzW3MMXYsBDUd4Qe-ckFMhleZaUo&next=https%3A%2F%2Fwww.muckrock.com%2Faccounts%2Flogin%2F%3Fnext%3D%252Faccounts%252Fagency_login%252Fboston-police-department-174%252Fpolice-social-media-monitoring-contractsmanuals-boston-police-department-94503%252F%253Femail%253Dshawn.williams%252540boston.gov
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Director, Public Information
Boston Police Department

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