911 Domestic Violence Call Response Time 2019 vs. 2020 (Bernalillo County Sheriff’s Department)

Colin Gerber filed this request with the Bernalillo County Sheriff’s Department of Bernalillo County, NM.
Multi Request 911 Domestic Violence Call Response Time 2019 vs. 2020
Status
Completed

Communications

From: Colin Gerber

To Whom It May Concern:

Pursuant to the New Mexico Inspection of Public Records Act, I hereby request from Bernalillo County Sheriff’s Department any records, datasets, or materials containing the following:

For July 2020:
- Average response time of department for all calls
- Average response time of department for domestic violence calls only

For all domestic violence/domestic disturbance calls to the 911 dispatch center in the month of July 2020, separated by individual call:
- Type of call
- Priority level
- Date and time of call received
- Date and time first officer arrived on scene
- Race and ethnicity of victim, if available
- Race and ethnicity of perpetrator(s), if available
- Outcome or resolution of call

For July 2019:
- Average response time of department for all calls
- Average response time of department for domestic violence calls only

For all domestic violence/domestic disturbance calls to the 911 dispatch center in the month of July 2019, separated by individual call:
- Type of call
- Priority level
- Date and time of call received
- Date and time first officer arrived on scene
- Race and ethnicity of victim, if available
- Race and ethnicity of perpetrator(s), if available
- Outcome or resolution of call

The requested documents will be made available to the general public. These records are being requested as part of a collaborative research effort and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter.

I look forward to receiving your response to this request within 15 business days, as the statute requires.

Sincerely,

Colin Gerber

From: Bernalillo County Sheriff’s Department

Good afternoon:

Thank you for submitting your below Inspection of Public Records Request. The request has been received by the Bernalillo County Legal Office and is being forwarded to the appropriate Record Custodian with Emergency Communications for completion. Additional time is needed to complete the request.

Following directives from the State of New Mexico, effective May 18, 2020, Bernalillo County is in Phase I which consists of limited reopening of facilities with no more than 25% staffing, leaving many employees continuing to telecommute from home. Due to the Bernalillo County’s non-essential employees who are either working from home with limited access to files or non-essential employees who are to remain at home, but available for call-in as needed, the assigned Record Custodian’s expected date of completion of November 5, 2020, may be extended due to their current work schedule.

The Record Custodian will provide a status update as able either within or immediately after the above referenced timeframe regarding the completion of your request.

Please reference Work Order #361097 in any future correspondence to this email. As well, all communications should be sent to the specific Record Custodian or ccooke@bernco.gov<mailto:ccooke@bernco.gov>.

Please do not email transparency@bernco.gov<mailto:transparency@bernco.gov>.

Thank you.
Corrina Cooke
Paralegal II
IPRA Coordinator
MDC Custodian of Records

From: Bernalillo County Sheriff’s Department

Attached are Law Average response times for 2019 and 2020. Included in the reports are the times for DV incidents. Will work on the remaining report on Monday 10/26/2020.

Stacy L. Lewis
Operations Coordinator | Records Custodian
Bernalillo County Emergency Communications Center
10401 Holly Av NE, Albuquerque, NM 87122
(505) 798-7020 | (505) 379-1474 (cell)
Office hours: 0730 - 1530

  • Average Response Times by Incident Type Report Jan 2020-Oct2020

  • Average Response Times by Incident Type Report Jan 2019

From: Bernalillo County Sheriff’s Department

Please accept this document with our compliments as we are trying to keep all non-essential personnel away from the Emergency Communications Center.

*Unfortunately our agency does not track ethnicity and/or race.

Stacy L. Lewis
Operations Coordinator | Records Custodian
Bernalillo County Emergency Communications Center
10401 Holly Av NE, Albuquerque, NM 87122
(505) 798-7020 | (505) 379-1474 (cell)
Office hours: 0730 - 1530

From: Colin Gerber

Hello Ms. Lewis,

Thanks so much for your help with this request! Is it all possible to receive a spreadsheet version of the "Unit responses by type" document that was sent? Ideally as a comma-delimited file (.CSV) or in Excel. Please let me know if that would be feasible.

Sincerely,
Colin Gerber

From: Bernalillo County Sheriff’s Department

Stacy L. Lewis
Operations Coordinator | Records Custodian
Bernalillo County Emergency Communications Center
10401 Holly Av NE, Albuquerque, NM 87122
(505) 798-7020 | (505) 379-1474 (cell)
Office hours: 0730 - 1530

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