Hitachi contracts and emails (Austin Police Department)

Aaron Holmes filed this request with the Austin Police Department of Austin, TX.
Tracking #




From: Aaron Holmes

To Whom It May Concern:

Pursuant to the Texas Public Information Act, I hereby request the following records:


Hitachi Social Intelligence Analyzer is a cloud-based software that allows public safety and corporate organizations to analyze social media and web pages to identify potential threats. A description of the product can be found here: <>


I hereby request the following records:

- All invoices, purchases orders, contracts, loan agreements, procurement documents (but not limited to solicitation documents or notices of proposed contracts, proposed bids, unsolicited proposals, and/or documents justifying contracting without full and open competition), relating to purchases of products from Hitachi.
- All email correspondence with Hitachi from 1st January 2017 to the present.
- All marketing material related to Hitachi from 1st January 2017 to the present.

I am a journalist writing for Business Insider, and this request is being made as part of news gathering.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.


Aaron Holmes

From: Austin Police Department

Dear Aaron Holmes:

Thank you for your interest in the public records of the Austin Police Department. Your request has been received and is being processed. Your request was received in this office on 7/26/2020 and given the reference number R042004-072620 for tracking purposes.
Please be advised that the Austin Police Department’s Central Records Division receives over 2500 requests for information a month. These requests are processed in the order received, and we strive to respond to each request promptly, as required by law.
Please know that, as a result of the large volume of requests received, the anticipated timeframe for responding to your request is approximately 45-60 business days.
You will be contacted about the availability and/or provided with copies of the records requested. PLEASE NOTE: The Texas Public Information Act does not require a governmental body to create new information, to do legal research, or to answer questions.
You can monitor the progress of your request at the link below and you’ll receive an email when your request has been completed. Again, thank you for using the Austin Public Records Center.
Austin Police Department

From: Austin Police Department

--- Please respond above this line ---

Hi Aaron,
Just wanted to touch base with you and let you know that we are working on gathering information for your request. It will be some time before we're able to get it all to you. I will do my best to keep you updated and provide you with a solid ETA.
thank you,
Lisa Cortinas

From: Austin Police Department

--- Please respond above this line ---

Hi Aaron,
The documents you requested are attached. I am closing out your request now.

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