FOI processing manuals, lists and instructions (Austin Police Department)

Emma North-Best filed this request with the Austin Police Department of Austin, TX.
Multi Request FOI processing manuals, lists and instructions


From: Emma North-Best

To Whom It May Concern:

Pursuant to the Texas Public Information Act, I hereby request the following records:

Copies of any internal manuals, instructions, forms or checksheets for how the law enforcement agency processes records requests.

I am a member of the news media and request classification as such. I have previously written about the government and its activities, with some reaching over 100,000 readers. As my primary purpose is to inform about government activities by reporting on it and making the raw data available, I request that fees be waived.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 10 business days, as the statute requires.


Emma Best

From: Austin Police Department

Thank you for contacting the City of Austin Police Department.  Your e-mail has been given the reference number Z000842-071618 for tracking purposes. Your request will be forwarded to the relevant Police departments to locate the information you seek.
If you have submitted a Public Information Request:

An account has been created for you in the Austin Police Department - Public Records Center where you can track and monitor the status of your request, and receive any documents in response to your request.  If you have never used this system or cannot remember your password you may request a temporary password here: ( Request Temporary Password. (

Please login and go to "My Request Center" to update your account information, track the status of your request and receive requested records when they become available.

Pursuant to the Texas Public Information Act, you will receive communication from the Austin Police Department within 30 business days informing you of one or more of the following:

* The date the information will be available or a copy of the records sought.
* A cost estimate/invoice.
* A letter advising there is no responsive information for your request or that some/all the responsive information may or must be withheld by the Austin Police Department in accordance with the law.
* The need for clarification from you.
Please note your request must ask for records that already exist. The Texas Public Information Act does not require a governmental body to create new information, perform legal research, or answer questions.

You can monitor the status of your request using the "My Request Center" menu option on the left.

For all future requests, you can use the Austin Police Department - Public Records Center to expedite your request. (

Again, thank you for contacting the Austin Public Records Center.

From: Austin Police Department

Hello ,
You have responded to an unresponsive email.

Please be advised that if you wish to submit a public records request, update an existing request, or check the status of an already submitted request, you should visit the Public Records Center. (

Thank you,
The City of Austin
This is an auto-generated email and has originated from an unmonitored email account. Please DO NOT REPLY.

From: Austin Police Department

--- Please respond above this line ---

Re: Open Record Request of July 16, 2018, Reference # Z000842-071618
Dear Emma Best,
The City of Austin received a Public Information request from you on July 16, 2018, to request copies of records pertaining to the following:
Please see attached responsive information. Below is the link to APD Policy where open records policies are covered. I will be closing out this request.

To monitor the progress or update this request please log into the