Social media, Atlanta

Caroline Haskins filed this request with the Atlanta Police Department of Atlanta, GA.
Tracking #

18-8463

Est. Completion None
Status
Fix Required

Communications

From: Caroline Haskins


To Whom It May Concern:

Pursuant to the Georgia Open Records Act, I hereby request the following records:

Media reports consistently suggest that police departments around the country monitor activity on social media in order to assist with law enforcement efforts. Therefore, I request the following records:

• All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to access information from social media services.

• Any and all contracts (as well as all associated amendments, exhibits, and materials), memorandums of understanding, and other equivalent agreements entered into by this agency with any software or equipment company providing services related to social media surveillance, including but not limited to:
• BrightPlanet
• Geofeedia
• Intrado Inc.
• LifeRaft
• Magnet Forensics
• Media Sonar
• Signal Corporation
• ZeroFOX

Responsive materials should include but not be limited to:
• The initial Invitation to Bid, Request for Proposal, or equivalent call for contractors.
• The responsive materials provided by the winning bidder.
• Other bidder responses.
• The current contract.
• All exhibits.
• All amendments.
• All performance work statements.
• All deliverables inventories.
• All invoices related to the deliverance of software, services, or goods.

Please also include:
• All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by this agency;
• All records regarding correspondence about or with a company that offers software designed to access information from social media services, including but not limited to all correspondence about or with the companies Brightplanet, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, and ZeroFOX;
• All policies related to the acquisition and use of social media by individual officers and representatives of this agency, including all records regarding the policies that govern access to or use of software designed to access information from social media services;
• All training materials and all records used to instruct members of your agency in the proper use of software designed to access information from social media services or of the information such software is capable of accessing;
• All records regarding the sharing with entities outside this agency of information obtained from or obtained by using software designed to access information from social media services;
• All policies related to the acquisition and use of social media surveillance software by individual officers and representatives of this agency;
• All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed o access information from social media services.
• All materials related to the use of any other social media platform, including but not limited to Facebook, Instagram, Twitter, Nextdoor, etc.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes. It will be used in the course of reporting for Motherboard, VICE’s science and technology website (www.motherboard.vice.com).

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.

Sincerely,

Caroline Haskins

From: Atlanta Police Department

Your request has been sent to Carlos Campos from our public affairs unit

From: Atlanta Police Department

Good Afternoon,

We have received your request and will follow up with you. Please send all future ORA requests directly to apd-publicaffairs@atlantaga.gov<mailto:apd-publicaffairs@atlantaga.gov>.

Best Regards,

Officer Lisa Bender
Public Affairs | Atlanta Police Department
226 Peachtree St. SW | Atlanta, GA 30303
ph: 404.546.6963 | cell: 404.548.2700
http://www.atlantapd.org | lfbender@atlantaga.gov<mailto:lfbender@atlantaga.gov>

From: Atlanta Police Department

Good Afternoon,

We do not currently utilize social media monitoring software.

Please see the attached Standard Operating Procedures that reference departmental use of social media (also found on our website at http://www.atlantapd.org/about-apd/standard-operating-procedures<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.atlantapd.org%2Fabout-apd%2Fstandard-operating-procedures&data=02%7C01%7Clfbender%40AtlantaGa.Gov%7Cd364629d2c3e44cd63d308d677e8eca7%7C031a550af1f34b629c643ef02c7798a5%7C0%7C0%7C636828239772266215&sdata=mB7X06SAFOxnG7MFJqkrzvcSrzSMKYtajYBkHkVr1KE%3D&reserved=0>).

Best Regards,

Officer Lisa Bender
Public Affairs | Atlanta Police Department
226 Peachtree St. SW | Atlanta, GA 30303
ph: 404.546.6963 | cell: 404.548.2700
http://www.atlantapd.org<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.atlantapd.org&data=02%7C01%7Clfbender%40AtlantaGa.Gov%7Cd364629d2c3e44cd63d308d677e8eca7%7C031a550af1f34b629c643ef02c7798a5%7C0%7C0%7C636828239772266215&sdata=BhQbDA5DsYdnf9mXQDAAGJGueQ%2BRYBGzuCzgkYyfUZA%3D&reserved=0> | lfbender@atlantaga.gov<mailto:lfbender@atlantaga.gov>

Request:

To Whom'It May Concern:

Pursuant to the Georgia Open Records Act,I hereby request the following records:

Media reports consistently suggest that police departments around the country monitor activity on social media in order to assist with law enforcement efforts. Therefore,I request the following records:

* All records regarding the purchase of,acquisition of, installation of, subscription to, payment for,or agreements concerning software designed to access information from socialmedia services.

* Any and all contracts (as well as all associated amendments, exhibits, and materials),memorandums of understanding, and other equivalent agreements entered into by this agency with any software or equipment company providing services related to social media surveillance, including but not limited to:
* BrightPianet
* Geofeedia
* lntrado Inc.
* LifeRaft
* Magnet Forensics
* Media Sonar
* SignalCorporation
* ZeroFOX

Responsive materials should include but not be limited to:
* The initial Invitation to Bid, Request for Proposal, or equivalent call for contractors.
* The responsive materials provided by the winning bidder.
* Other bidder responses.
* The current contract.
* All exhibits.
* All amendments.
* All performance work statements.
* All deliverables inventories.
* All invoices related to the deliverance of software, services, or goods.

Please also include:
* All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by this agency;
* All records regarding correspondence about or with a company that offers software designed to access information from social media services,including but not limited to all correspondence about or with the companies Brightplanet, Geofeedia, lntrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, and ZeroFOX;
* All policies related to the acquisition and use of social media by individual officers and representatives of this agency, including all records regarding the policies that govern access to or use of software designed to access information from social media services;
* All training materials and all records used to instruct members of your agency in the proper use of software designed
to access information from social media services or of the information such software is capable of accessing;
* All records regarding the sharing with entities outside this agency of information obtained from or obtained by using software designed to access information from social media services;
* All policies related to the acquisition and use of social media surveillance software by individual officers and
representatives of this agency;
* All records referencing social media profiles, comments, posts, messages,or events accessed or retained from social media services through use of software designed o access information from social media services.
* All materials related to the use of any other social media platform, including but not limited to Facebook, lnstagram,
Twitter,Nextdoor,etc.

The reque ted documents will be made available to the general public,and this request is not being made for commercial purposes.It will be used in the course of reporting for Motherboard,VICE's science and technology website (www.motherboard.vice.com<https://na01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.motherboard.vice.com&data=02%7C01%7Clfbender%40AtlantaGa.Gov%7Cd364629d2c3e44cd63d308d677e8eca7%7C031a550af1f34b629c643ef02c7798a5%7C0%7C0%7C636828239772266215&sdata=pYfUyzPLfBjA1MHhuEs3Rj7B8K96aeV%2B49QdMBlfn04%3D&reserved=0>).

The requested documents will be made available to the general public,and this request is not being made for commercial purposes.

In the event that there are fees,I would be gratefulif you would inform me of the totalcharges in advance of fulfilling my request.I would prefer the request filled electronically,by e-mailattachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days,as the statute requires.

From: Caroline Haskins

Hi, I'm following on up this request because I have evidence that I did not receive all of the documents responsive to this request. The Magnet Forensics website contains a customer testimony from the greater Atlanta region describing the city's experience using the tool. Therefore, emails, terms of service, purchase orders, etc. must exist for the city of Atlanta and this particular company. I've included a link below:
https://www.magnetforensics.com/resources/greater-atlanta-metropolitan-region-georgia-usa/

Please follow up at your earliest convenience and provide a date when I should expect a response.

Best,
Caroline

From: Caroline Haskins

Hi, I'm just following up to confirm that my last message was received.

Best,
Caroline

From: Atlanta Police Department

I apologize for the delay. It appears your emails have been going to our junk mail box. Likely because of the link provided.

I am unable to access the majority of the story you are referencing. We have checked with commanders here and were advised we do not utilize this kind of software. Does the customer testimonial include the name of who gave the review? That might be something I could use incase we somehow missed someone when we did our checks. At this time, the people I am aware of to check with have advised we do not use software like this.

Also, we are the Atlanta Police Department. The greater Atlanta region would include more agencies than ours.

Sergeant John Chafee
Public Affairs Unit
Atlanta Police Department
226 Peachtree St. SW | Atlanta, GA 30303
ph: 404-546-4280<tel:404-546-4280> | cell: 404-550-8992<tel:404-550-8992>
http://www.atlantapd.org<http://www.atlantapd.org/> | jchafee@atlantaga.gov<mailto:jchafee@atlantaga.gov>

From: Caroline Haskins

Apologies for the delay on my end! This is the testimonial I'm referring to: https://www.magnetforensics.com/resources/greater-atlanta-metropolitan-region-georgia-usa/

I unfortunately can't add much more information aside from what this testimonial provides.

-
Caroline

From: Atlanta Police Department

Good morning,

Th website on this link is showing “Greater Atlanta Metropolitan Region, Georgia, U.S.”. I’m not seeing that Atlanta Police Department is listed anywhere. We have checked with our commanders and were informed that we do not and have not used this technology.

I hope this helps.

Officer Jarius Daugherty
Public Affairs | Atlanta Police Department
226 Peachtree St. SW | Atlanta, GA 30303
ph: 404.546.7237 | cell: 404.295.1754
jdaugherty@atlantaga.gov

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