Police social media monitoring contracts/manuals (Atlanta Police Department)
| Multi Request | Police social media monitoring contracts/manuals |
| Submitted | June 5, 2020 |
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Communications
From: Todd Feathers
To Whom It May Concern:
Pursuant to the Georgia Open Records Act, I hereby request the following records:
1) Copies of all department contracts for services that provide social media monitoring capabilities. This includes, but is not limited to, tools that allow the department to monitor social media posts within a certain geographic area (commonly known as geofencing), set flags that generate automatic alerts/reports when certain terms are included in posts, analyze social media to determine which users interact with each other (for instance, creating social network maps/circles). This request should be construed to include tools such as Thompson Reuters CLEAR, which provides additional services beyond social media monitoring.
2) Copies of all technical specifications, user manuals, handbooks, instructions or comparable documents for the above mentioned tools.
I ask that all fees be waved as I am a journalist (examples of my work can be found at toddfeathers.com) and I intend to use the requested records to publish articles in the public interest.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 3 business days, as the statute requires.
Sincerely,
Todd Feathers
From: Atlanta Police Department
Mr. Feathers - we will work to get whatever responsive records are available and get back to you shortly. Thank you.
Carlos Campos
Director, Public Affairs Unit
Atlanta Police Department
226 Peachtree Street SW
Atlanta, GA 30303
(O): 404-546-4283
(C): 404-617-4323
cacampos@atlantaga.gov<mailto:cacampos@atlantaga.gov>
From: Atlanta Police Department
Mr. Feathers - we are working on this request. Initial feedback I am getting is that we do not currently utilize any social media monitoring tools as described. We use open source data for these kinds of searches. I believe we may use CLEAR, but not for social media monitoring. I'm working to confirm that and, if so, locate a contract.
Carlos Campos
Director, Public Affairs Unit
Atlanta Police Department
226 Peachtree Street SW
Atlanta, GA 30303
(O): 404-546-4283
(C): 404-617-4323
cacampos@atlantaga.gov<mailto:cacampos@atlantaga.gov>
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Georgia Open Records Act request, copied below, and originally submitted on June 5, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I wanted to follow up on the following Georgia Open Records Act request, copied below, and originally submitted on June 5, 2020. Please let me know when I can expect to receive a response.
Thanks for your help, and let me know if further clarification is needed.
From: Atlanta Police Department
Good morning Todd,
We have received your follow-up request on this. I do see where Carlos provided you a response on June 11, 2020. I will see if there is anything else that I can find to satisfy your inquiry. By the way, Carlos is no longer with our department. We appreciate your patience as we work to gather this information.
Rhonda E. Frost
Deputy Director, Public Affairs Unit
Atlanta Police Department
226 Peachtree St. SW
Atlanta, GA 30303
(C)470-316-2340
(O)404-546-2681
From: Atlanta Police Department
Todd,
We have confirmed today that APD does not have a contract with CLEAR. We do not have anything else to add to the response Carlos provided you on June 11.
Rhonda E. Frost
Deputy Director, Public Affairs Unit
Atlanta Police Department
226 Peachtree St. SW
Atlanta, GA 30303
(C)470-316-2340
(O)404-546-2681
From: Atlanta Police Department
Todd,
Last week I provided a response to your ORR that was incorrect. On that date, I received information that said we did not have a relationship, documentation, or contract with Clearview. Today, while working on another ORR of a similar nature, I was able to obtain a copy of licensing information and a purchase order agreement along with some information we had on this company. I am providing it here to update you. Carlos's response to your question about social media monitoring remains the same. I hope this helps.
Rhonda E. Frost
Deputy Director, Public Affairs Unit
Atlanta Police Department
226 Peachtree St. SW
Atlanta, GA 30303
(C)470-316-2340
(O)404-546-2681
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