University Social Media Monitoring (Arizona State University)

Working Narratives filed this request with the Arizona State University of Arizona.
Status
Completed

Communications

From: Nick Szuberla

To Whom It May Concern:

Pursuant to the state open records law, Ariz. Rev. Stat. Ann. Secs. 39-121 to 39-122 and 39-128, I hereby request the following records:

1. All records regarding the purchase of, acquisition of, installation of, subscription to, payment for, or agreements concerning software designed to access information from social media services;

2. All records that contain any information about the functioning of software designed to access information from social media services that is used or has been used by your university;

3. All records regarding correspondence about or with a company that offers software designed to access information from social media services, including but not limited to all correspondence about or with the companies Brightplaent, Geofeedia, Intrado Inc, LifeRaft, Magnet Forensics, Media Sonar, Signal Corporation, and ZeroFOX;

4. All records regarding the policies that govern access to or use of software designed to access information from social media services;

5. All training materials and all records used to instruct members of your agency in the proper use of software designed to access information from social media services or of the information such software is capable of accessing;

6. All records regarding the sharing with entities outside the university of information obtained from or obtained by using software designed to access information from social media services;

7. All records referencing social media profiles, comments, posts, messages, or events accessed or retained from social media services through use of software designed to access information from social media services.

The requested documents will be made available to the general public, and this request is not being made for commercial purposes.

In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.

Thank you in advance for your anticipated cooperation in this matter. I would request your response within ten (10) business days.

Sincerely,

Nick Szuberla

From: Jose Cardenas (General Counsel)

Mr. Szuberla, we expect to have a response to you shortly.

Sincerely,

Jos? A. C?rdenas

From: Cynthia Jewett

Mr. Szuberla,
Thank you for your recent communication. After reviewing your request, we have identified one record that is responsive to the first and seventh categories noted in the request below. Attached is a copy of the University’s agreement with Social Sentinel Services that became effective on December 31, 2016. There are no other responsive records. Regards,

Cynthia L. Jewett
Senior Associate General Counsel
Arizona State University

From: Jose Cardenas (General Counsel)

Question for you when you have a minute. Thanks.

From: Nick Szuberla

Sure. Would you like us to give you a call?

Also, the PDF attached to the email seems to be missing. Is there a way you could forward that along?

From: Cynthia Jewett

From your note below, it appears that the copy of the agreement did not come through in the initial transmission. I am again attaching it. Mr. Cárdenas does not need to speak with you. Regards,

Cynthia L. Jewett
Senior Associate General Counsel
Arizona State University

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