Ransomware incidents (Albuquerque Police Department)

City of Albuquerque

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Hi there

Your first City of Albuquerque record request (request number #21-6712) has been submitted.
It is currently unpublished and is not available for the general public to view.

Greetings:

We have received your request for public records and will begin processing your request. This correspondence is intended to acknowledge your request and alert you that it may take up to fifteen days to process your request. NMSA 1978 14-2-8(D). We will be in contact with you as we process your request if we need additional information or if it appears that your request is excessively burdensome and broad.

Please be advised, if you are requesting lapel and/or 911 audio from the Albuquerque Police Department (APD), your request may take a significant amount of time to review and provide the records. In lieu of the 911 audio, my office can provide the Computer Aided Dispatch (CAD). The CAD provides information of when the call was received, when and what officers were dispatched, and a description of what happens throughout the incident. In addition, please keep in mind a 5 minute lapel video can take up to 20 minutes to review depending on the type of redactions that are necessary to complete. Please do not hesitate to contact us if you would like to know the status of your request, and please communicate all questions and status updates via NextRequest.

You may access your request by signing into your NextRequest profile at the following website: 

 https://nextrequest.cabq.gov/users/sign_in

 If you have not created a profile, go to the following link: 

 https://nextrequest.cabq.gov/sign_in_help

Sincerely,

Ethan Watson

City Clerk

Request #21-6712.

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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Albuquerque.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>

City of Albuquerque

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Hi there

A message was sent to you regarding record request #21-6712:

Hello,

This correspondence concerns your IPRA request dated August 25, 2021.

Please be advised upon further review, we have determined your request is “excessively burdensome and broad,” and my office respectfully requests an “additional reasonable period of time” to complete the request. NMSA 1978, § 14-2-10. We will continue to update you on our progress. Finally, we will promptly contact you as soon as those documents become available for your inspection or pick up.

Please let me know if you have any questions.

Sincerely,

Diane Roberts

IPRA Specialist for APD

Office of the City Clerk

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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Albuquerque.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>

City of Albuquerque

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Hi there

A message was sent to you regarding record request #21-6712:

Hello Requester:

This correspondence regards your public records request dated August 25, 2021, and is specifically related to the portion of your request which asks for:

 Pursuant to the New Mexico Inspection of Public Records Act, I hereby request the following records:

Documents, including but not limited to emails, memos, and incident reports, mentioning or describing any reported or encountered incidents of "ransomware," which may be loosely defined as a type of malware that threatens to permanently encrypt and/or unless a ransom is paid.

My office has located a number of non-exempt responsive documents in paper form and those documents are available for your personal inspection. Please contact my office should you wish to set up an inspection. There is no cost to inspect the records in person. If you are unable or unwilling to inspect in person, or if you would prefer copies of the non-exempt responsive records – then under the law the City “may require advance payment of the fees before making copies of public records.” NMSA 1978, § 14-2-9(C)(5). Prior to copying and mailing the records, my office will require advance payment of the copying fees ($0.50 per page) as well as the costs associated with mailing the set of documents to you. See NMSA 1978, § 14-2-9(C)(4) (“may charge the actual costs associated with transmitting copies of public records by mail”). 

We have determined there are 6900 responsive documents with an estimated 3 pages per document (some may be larger and some smaller) totaling 20,700 pages at a cost of $0.50 per page for a total estimated cost of $10,350.00 and we will require advance payment of $5,175.00 (50%) for the copying and mailing costs. An invoice for those costs has been provided for your convenience. Should you desire the copies then my office will mail those records after we have received payment.

You may mail in payments for the above at:

Office of the City Clerk – 7th FLOOR

600 2nd Street NW

Albuquerque, NM 87102

Our hours of operation are 8:00AM – 4:30PM M-F.  Please provide a copy of the attached invoice or Reference the NextRequest number.

You may access your invoice by signing into your NextRequest profile at the following website:

https://nextrequest.cabq.gov/users/sign_in

If you have not created a profile, go to the following link:

https://nextrequest.cabq.gov/sign_in_help

Please make payment by cash ($5,175.00). Payment may also be made by company check or money order, payable to “City of Albuquerque”.

If you are seeking to inspect the responsive records at no cost, the inspection will take place at the Office of the City Clerk, located at 600 2nd Street NW, Albuquerque, NM 87102. That office is located on the 7th floor of that building. Please contact the Office of the City Clerk (505) 924-3650 if you have any questions related to the inspection at their office.

I hope this email provides you enough information so that you can let me know how you wish to proceed on your public records request. I look forward to hearing from you.

Please let me know if you have any questions.

Sincerely,

Diane Roberts

IPRA Specialist for APD

Office of the City Clerk

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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Albuquerque.<br></br><em>Technical support:</em> See our <a href='https://help.nextrequest.com/knowledge/requester-resources'>help page</a>

City of Albuquerque

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Hi there

A document has been released to you for record request #21-6712:

* 21-6712 DEPOSIT INVOICE.xls

Document links are valid for one month.
After November 12, you will need to sign in to view the document(s).

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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Albuquerque.<br></br><em>Technical support:</em> See our <a href='https://help.nextrequest.com/knowledge/requester-resources'>help page</a>

City of Albuquerque

************************************************************************

Hi there

A message was sent to you regarding record request #21-6712:

Hello Requester:

This correspondence regards your public records request dated August 25, 2021, and is specifically related to the portion of your request which asks for:

 Pursuant to the New Mexico Inspection of Public Records Act, I hereby request the following records:

Documents, including but not limited to emails, memos, and incident reports, mentioning or describing any reported or encountered incidents of "ransomware," which may be loosely defined as a type of malware that threatens to permanently encrypt and/or unless a ransom is paid.

My office has located a number of non-exempt responsive documents in paper form and those documents are available for your personal inspection. Please contact my office should you wish to set up an inspection. There is no cost to inspect the records in person. If you are unable or unwilling to inspect in person, or if you would prefer copies of the non-exempt responsive records – then under the law the City “may require advance payment of the fees before making copies of public records.” NMSA 1978, § 14-2-9(C)(5). Prior to copying and mailing the records, my office will require advance payment of the copying fees ($0.50 per page) as well as the costs associated with mailing the set of documents to you. See NMSA 1978, § 14-2-9(C)(4) (“may charge the actual costs associated with transmitting copies of public records by mail”). 

We have determined there are 6900 responsive documents with an estimated 3 pages per document (some may be larger and some smaller) totaling 20,700 pages at a cost of $0.50 per page for a total estimated cost of $10,350.00 and we will require advance payment of $5,175.00 (50%) for the copying and mailing costs. An invoice for those costs has been provided for your convenience. Should you desire the copies then my office will mail those records after we have received payment.

You may mail in payments for the above at:

Office of the City Clerk – 7th FLOOR

600 2nd Street NW

Albuquerque, NM 87102

Our hours of operation are 8:00AM – 4:30PM M-F.  Please provide a copy of the attached invoice or Reference the NextRequest number.

You may access your invoice by signing into your NextRequest profile at the following website:

https://nextrequest.cabq.gov/users/sign_in

If you have not created a profile, go to the following link:

https://nextrequest.cabq.gov/sign_in_help

Please make payment by cash ($5,175.00). Payment may also be made by company check or money order, payable to “City of Albuquerque”.

If you are seeking to inspect the responsive records at no cost, the inspection will take place at the Office of the City Clerk, located at 600 2nd Street NW, Albuquerque, NM 87102. That office is located on the 7th floor of that building. Please contact the Office of the City Clerk (505) 924-3650 if you have any questions related to the inspection at their office.

I hope this email provides you enough information so that you can let me know how you wish to proceed on your public records request. I look forward to hearing from you.

Please let me know if you have any questions.

Sincerely,

Diane Roberts

IPRA Specialist for APD

Office of the City Clerk

************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Albuquerque.<br></br><em>Technical support:</em> See our <a href='https://help.nextrequest.com/knowledge/requester-resources'>help page</a>

City of Albuquerque

************************************************************************

Hi there

A message was sent to you regarding record request #21-6712:

Hello Requester:

This correspondence regards your public records request dated August 25, 2021, and is specifically related to the portion of your request which asks for:

 Pursuant to the New Mexico Inspection of Public Records Act, I hereby request the following records:

Documents, including but not limited to emails, memos, and incident reports, mentioning or describing any reported or encountered incidents of "ransomware," which may be loosely defined as a type of malware that threatens to permanently encrypt and/or unless a ransom is paid.

My office has located a number of non-exempt responsive documents in paper form and those documents are available for your personal inspection. Please contact my office should you wish to set up an inspection. There is no cost to inspect the records in person. If you are unable or unwilling to inspect in person, or if you would prefer copies of the non-exempt responsive records – then under the law the City “may require advance payment of the fees before making copies of public records.” NMSA 1978, § 14-2-9(C)(5). Prior to copying and mailing the records, my office will require advance payment of the copying fees ($0.50 per page) as well as the costs associated with mailing the set of documents to you. See NMSA 1978, § 14-2-9(C)(4) (“may charge the actual costs associated with transmitting copies of public records by mail”). 

We have determined there are 6900 responsive documents with an estimated 3 pages per document (some may be larger and some smaller) totaling 20,700 pages at a cost of $0.50 per page for a total estimated cost of $10,350.00 and we will require advance payment of $5,175.00 (50%) for the copying and mailing costs. An invoice for those costs has been provided for your convenience. Should you desire the copies then my office will mail those records after we have received payment.

You may mail in payments for the above at:

Office of the City Clerk – 7th FLOOR

600 2nd Street NW

Albuquerque, NM 87102

Our hours of operation are 8:00AM – 4:30PM M-F.  Please provide a copy of the attached invoice or Reference the NextRequest number.

You may access your invoice by signing into your NextRequest profile at the following website:

https://nextrequest.cabq.gov/users/sign_in

If you have not created a profile, go to the following link:

https://nextrequest.cabq.gov/sign_in_help

Please make payment by cash ($5,175.00). Payment may also be made by company check or money order, payable to “City of Albuquerque”.

If you are seeking to inspect the responsive records at no cost, the inspection will take place at the Office of the City Clerk, located at 600 2nd Street NW, Albuquerque, NM 87102. That office is located on the 7th floor of that building. Please contact the Office of the City Clerk (505) 924-3650 if you have any questions related to the inspection at their office.

I hope this email provides you enough information so that you can let me know how you wish to proceed on your public records request. I look forward to hearing from you.

Please let me know if you have any questions.

Sincerely,

Diane Roberts

IPRA Specialist for APD

Office of the City Clerk

************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Albuquerque.<br></br><em>Technical support:</em> See our <a href='https://help.nextrequest.com/knowledge/requester-resources'>help page</a>

City of Albuquerque

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Hi there

A message was sent to you regarding record request #21-6712:

Hello:

My office will now close your request identified as Request# 21-6712. My office has communicated with you on multiple occasions requesting a deposit. You have failed to respond to our repeated communications. As a result, my office has no choice but to close out this request. Thank you for your anticipated understanding.

This request is now closed.

Sincerely,

Diane Roberts

IPRA Specialist for APD

************************************************************************
<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Albuquerque.<br></br><em>Technical support:</em> See our <a href='https://help.nextrequest.com/knowledge/requester-resources'>help page</a>

City of Albuquerque

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Hi there

Record request #21-6712 has been closed. The closure reason supplied was:

Hello:

My office will now close your request identified as Request# 21-6712. My office has communicated with you on multiple occasions requesting a deposit. You have failed to respond to our repeated communications. As a result, my office has no choice but to close out this request. Thank you for your anticipated understanding.

This request is now closed.

Sincerely,

Diane Roberts

IPRA Specialist for APD

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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Albuquerque.<br></br><em>Technical support:</em> See our <a href='https://help.nextrequest.com/knowledge/requester-resources'>help page</a>