Government Enterprise IT Systems (Information Technology, New Mexico)
| Tracking # |
20-927 |
| Multi Request | Government Enterprise IT Systems |
| Submitted | Feb. 4, 2020 |
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Communications
From: Ni Xu
To Whom It May Concern:
Pursuant to the New Mexico Inspection of Public Records Act, I hereby request the following records:
a catalog of all Enterprises Systems, including CRM (Customer Relationship Management, e.g., Salesforce, Microsoft Dynamics, and Adobe Marketo), ERP (Enterprise Resource Planning, e.g., SAP, Oracle ERP Cloud, and Workday), and iPaaS (Integration Platform as a Service, e.g., Informatica, MuleSoft, SnapLogic, Dell Boomi, and Jitterbit), that are used in all departments, including 311, police, permitting, finance, etc. The catalog contains the current system vendor, system product name, and system's purpose.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 15 business days, as the statute requires.
Sincerely,
Ni Xu
From: Information Technology, New Mexico
City of Albuquerque
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Hi there
Your first City of Albuquerque record request (request number #20-927) has been submitted.
It is currently unpublished and is not available for the general public to view.
As the requester, you can always see the status of your
request by signing into the City of Albuquerque Public Records
portal here.
If you haven't already activated your account,
click here to get started.
Once your account is activated, your request will be visible at the following link:
Request #20-927.
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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Albuquerque.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From: Information Technology, New Mexico
Hello Ni Xu,
Your request has been received and entered as 20-927. For future records requests please go to the following website to submit your request:
Abqrecords.cabq.gov
Thank you,
[COA Logo_Horizontal_CityClerk-with tag]
ALICEA NUNEZ
Sr. Office Assitant | City Clerk's Office
O 505.924.3659
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image001
From: Information Technology, New Mexico
City of Albuquerque
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Hi there
A message was sent to you regarding record request #20-927:
Hello Ni Xu,
On February 7, 2020, we received your request to inspect the following:
To Whom It May Concern:
Pursuant to the New Mexico Inspection of Public Records Act, I hereby request the following records:
a catalog of all Enterprises Systems, including CRM (Customer Relationship Management, e.g., Salesforce, Microsoft Dynamics, and Adobe Marketo), ERP (Enterprise Resource Planning, e.g., SAP, Oracle ERP Cloud, and Workday), and iPaaS (Integration Platform as a Service, e.g., Informatica, MuleSoft, SnapLogic, Dell Boomi, and Jitterbit), that are used in all departments, including 311, police, permitting, finance, etc. The catalog contains the current system vendor, system product name, and system's purpose.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 15 business days, as the statute requires.
Sincerely,
Ni Xu
Filed via MuckRock.com
E-mail (Preferred): requests@muckrock.com
Although it may be sooner, it will take up to 15 calendar days to respond to your request, which will be on February 22, 2020.
Respectfully,
Yvette Gurule
IPRA Specialist
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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Albuquerque.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From: Information Technology, New Mexico
City of Albuquerque
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Hi there
A message was sent to you regarding record request #20-927:
Hello Ni Xu:
This correspondence concerns your IPRA request dated February 7, 2020, in which you requested to inspect the following:
To Whom It May Concern:
Pursuant to the New Mexico Inspection of Public Records Act, I hereby request the following records:
a catalog of all Enterprises Systems, including CRM (Customer Relationship Management, e.g., Salesforce, Microsoft Dynamics, and Adobe Marketo), ERP (Enterprise Resource Planning, e.g., SAP, Oracle ERP Cloud, and Workday), and iPaaS (Integration Platform as a Service, e.g., Informatica, MuleSoft, SnapLogic, Dell Boomi, and Jitterbit), that are used in all departments, including 311, police, permitting, finance, etc. The catalog contains the current system vendor, system product name, and system's purpose.
The requested documents will be made available to the general public, and this request is not being made for commercial purposes.
In the event that there are fees, I would be grateful if you would inform me of the total charges in advance of fulfilling my request. I would prefer the request filled electronically, by e-mail attachment if available or CD-ROM if not.
Thank you in advance for your anticipated cooperation in this matter. I look forward to receiving your response to this request within 15 business days, as the statute requires.
Sincerely,
Ni Xu
Please be advised upon further review, we have determined your request is “excessively burdensome and broad,” and my office respectfully requests an “additional reasonable period of time” to complete the request. NMSA 1978, § 14-2-10. We will continue to update you on our progress.
Finally, we will promptly contact you as soon as those documents become available for your inspection or pick up.
Thank you for your patience.
Respectfully,
Yvette Gurule
IPRA Specialist
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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Albuquerque.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following New Mexico Inspection of Public Records Act request, copied below, and originally submitted on Feb. 4, 2020. You had previously indicated that it would be completed on Feb. 22, 2020. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #20-927.
Thanks for your help, and let me know if further clarification is needed.
From: Muckrock Staff
To Whom It May Concern:
I'm following up on the following New Mexico Inspection of Public Records Act request, copied below, and originally submitted on Feb. 4, 2020. You had previously indicated that it would be completed on Feb. 22, 2020. I wanted to check on the status of my request, and to see if there was a new estimated completion date. You had assigned it reference number #20-927.
Thanks for your help, and let me know if further clarification is needed.
From: Information Technology, New Mexico
City of Albuquerque
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Hi there
A message was sent to you regarding record request #20-927:
Dear requester:
We have received your correspondence of March 12, 2020. Due to various employees working remotely at present, public records requests are taking an additional time to process. We will update you as we have more information.
Sincerely,
Ethan Watson
City Clerk
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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Albuquerque.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From: Information Technology, New Mexico
City of Albuquerque
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Hi there
A document has been released for record request #20-927 along with the following message:
Hello Ni Xu,
All responsive records have been provided via NextRequest. Below this email will be a link to view/download the responsive record(s).
Please be aware: we have redacted portions of the catalog pursuant to NMSA 1978, § 14-2-1(A)(7), (H) (as otherwise provided by law, including but not limited to NMSA 1978, § 57-3A-1 et. seq. (Uniform Trade Secrets Act); and Rule 11-508 NMRA (Trade Secrets)), -9(A).
Thank you for your patience.
Respectfully,
Yvette Gurule
IPRA Specialist
* Redacted_Catalog.xlsx
Document links are valid for one month.
After May 7, you will need to sign in to view the document(s).
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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Albuquerque.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
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Redacted_Catalog.xlsx
From: Information Technology, New Mexico
City of Albuquerque
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Hi there
Record request #20-927 has been closed and published. The closure reason supplied was:
Hello Ni Xu,
All responsive documents have been made available for inspection. This request is now fulfilled and will be closed.
Sincerely,
Yvette Gurule
IPRA Specialist
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<em>Questions about your request?</em> Reply to this email or sign in to contact staff at City of Albuquerque.<br></br><em>Technical support:</em> See our <a href='https://www.nextrequest.com/support'>help page</a>
From: Information Technology, New Mexico
Use this to confirm your account. The link is only valid for 24 hours.
City of Albuquerque
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Hello Ni Xu!
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You can confirm your City of Albuquerque public records portal account by copying and pasting the URL below into your web browser. This link is only valid for the next 24 hours.
Magic link: http://nextrequest.cabq.gov/users/confirmation?confirmation_token=y2nsePnC_6qyysWvdmi2
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